tomwht

I was boarding my regular 0600 SEA-SFO flight this morning when the gate agent swapped my OLCI boarding paper with a new boarding pass, and the comment that "This is a much better seat." It was 6B--across the aisle form my 6C seat I had selected on the 757 online seating chart. But surprise!! When I boarded I saw we were now flying a 763 to SFO--First was packed, including many United non-revs. Probably the first time everyone on the list got upgraded.

The crew was nice, but I was disappointed that they had problems with the entertainment system--only the left screen played the video (1 out of 3 screens in First); the reading lights were not functional until well after take-off; and no snack of any kind was ever served. I had to get coffee myself since the FA apparently forgot--she was nice enough to ask if I wanted any, though.

So, for the next 3 months I will be flying Alaska SEA-BUR, hopefully in First with my MVP Gold credentials. I hope the First Class experience will be better--maybe some kind of snack (which has been hit or miss on UA). Or maybe I've been flying too long and this is just an old dream. . . .

SEA1K4EVR

Well there is now a snack served in F on the SEA-SFO flights. At minimum a snack basket but for the early flights they also serve muffins. Sounds like yours was not catered for some reason...perhaps due to the equip swap.

This is definitely a good time to write UA customer relations and let them know about the broken video screen and lack of food. You'll get an e-cert for sure.

mahasamatman

Cha-ching! Since they never play anything worthwhile on the big screen, that's a bonus. Who else will pay you $250 not to watch garbage?

magiciansampras

LOL

garykung

United Airlines (until SMI/J era)...