Why were you compensated and what did you get - 2011 Edition [Compensation] (Merged).
Dec 25, 2011, 9:46 pm
#1126
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
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I thought that a pretty generous amount of mileage for the delay, though given it cost me a few hundred $$ in things I had to cancel, reschedule, etc., at my destination, I would have really preferred a nice cash e-cert (I'm thinking $600+). *shrug* I didn't write in to ask them to swap it, though.
Dec 26, 2011, 11:18 am
#1127
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
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Dec 26, 2011, 11:23 am
#1128
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Dec 26, 2011, 11:36 am
#1129
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Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
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we're both 1K, but my flight was much shorter (MCO-IAD). Perhaps there is another factor at play that we are unaware of?
Dec 26, 2011, 11:38 am
#1130
Join Date: Dec 2007
Location: Las Vegas
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Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
I think it honestly may just have to do with whomever (finally) answers the email. I had an in-op recline and was just told sorry as a 1K
I think it honestly may just have to do with whomever (finally) answers the email. I had an in-op recline and was just told sorry as a 1K
Dec 26, 2011, 11:50 am
#1131
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
I received $250 for a 30min delay as a 1K. C, SFO-HKG.
Dec 26, 2011, 11:52 am
#1132
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
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Dec 26, 2011, 12:16 pm
#1133
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Dec 27, 2011, 7:51 am
#1134
Join Date: Jan 2011
Location: DCA/IAD
Programs: United Premier Gold, AirBerlin Gold, Starwood Gold, Avis Preferred, CBP Global Entry
Posts: 497
Had a 6-hour delay on 23 December; IAD-BNA. Didn't really bother me as I was in the UC and had plenty of work to do. When I landed I had an email directing me to .bomb/appreciation.
As a 1P:
7,000 RDM
$150 e-cert (domestic)
-10% (systemwide)
Took the e-cert.
Turns out the FO got sick enough to be admitted to hospital during the crew's overnight in YOW so they had to find a replacement and get him there, causing the massive delay. All things considered, I think the compensation was more than adequate; not UA's fault he ended up on the ENSL.
As a 1P:
7,000 RDM
$150 e-cert (domestic)
-10% (systemwide)
Took the e-cert.
Turns out the FO got sick enough to be admitted to hospital during the crew's overnight in YOW so they had to find a replacement and get him there, causing the massive delay. All things considered, I think the compensation was more than adequate; not UA's fault he ended up on the ENSL.
Dec 27, 2011, 8:41 am
#1135
Join Date: Jul 2010
Location: LAX
Programs: DL-PM | UA-1K | HH-Gold
Posts: 938
I received 9K also for a recent C>Y downgrade on the IAD>ORD segment of an international full C fare.
Dec 27, 2011, 11:33 am
#1136
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
9K miles for on-and-off audio problems on a short flight. Always prefer an e-cert but I consider this a generous goodwill for a minor problem.
Dec 28, 2011, 10:24 am
#1137
Join Date: Nov 2010
Location: BWI, PHL, IAD
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Dec 28, 2011, 6:26 pm
#1138
Join Date: Feb 2007
Location: JAX
Programs: DL Silver Medallion
Posts: 2,671
No Video In Domestic F Trans-Con
12/28 UA615 ORD-LAX
I was in upgraded F on a 752 and both monitors were out. I honestly didn't even notice because I was busy playing GTA III on my new iPad the whole flight (thanks Santa!). The purser came through the F cabin prior to landing and handed out CA cards to everyone and apologized.
I was offered:
I took the miles.
I was in upgraded F on a 752 and both monitors were out. I honestly didn't even notice because I was busy playing GTA III on my new iPad the whole flight (thanks Santa!). The purser came through the F cabin prior to landing and handed out CA cards to everyone and apologized.
I was offered:
- 4,500 miles
- $100 Domestic Cert
- 10% off (systemwide I think)
I took the miles.
Jan 8, 2012, 9:28 am
#1139
Moderator: Hawaii-based airlines & Hawai'i forums
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Please use the 2012 thread in the consolidated forum for 2012 flights; thanks.
http://www.flyertalk.com/forum/unite...pensation.html
FlyinHawaiian, Co-Moderator
United Mileage Plus Forum
http://www.flyertalk.com/forum/unite...pensation.html
FlyinHawaiian, Co-Moderator
United Mileage Plus Forum