Why were you compensated and what did you get - 2011 Edition [Compensation] (Merged).
Dec 25, 11, 9:46 pm
#1126
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 64,500
Originally Posted by 1015-1k
Keeping in mind that I was travelling on paid A-fare for the domestic portion, due to the international business class itinerary, I thought the downgrade would be worth more. 9K miles seems a little low to me. Any thoughts or comparisons?
I thought that a pretty generous amount of mileage for the delay, though given it cost me a few hundred $$ in things I had to cancel, reschedule, etc., at my destination, I would have really preferred a nice cash e-cert (I'm thinking $600+). *shrug* I didn't write in to ask them to swap it, though.
Dec 26, 11, 11:18 am
#1127
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,768
Originally Posted by FriendlySkies
Skykit for broken audio jack on a recent flight.
as a 1K,
$200
$10 system-wide
9K miles
Took the $200 ^
as a 1K,
$200
$10 system-wide
9K miles
Took the $200 ^
Dec 26, 11, 11:23 am
#1128
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,952
Originally Posted by goalie
Dec 26, 11, 11:36 am
#1129
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 20,880
Originally Posted by goalie
Originally Posted by bmvaughn
Not clear that OP's flight was the same length as yours, or that he was in the same cabin, or that it was even domestic.
Dec 26, 11, 11:38 am
#1130
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Diamond, UA Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Titanium, Radisson Gold
Posts: 6,542
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
I think it honestly may just have to do with whomever (finally) answers the email. I had an in-op recline and was just told sorry as a 1K
I think it honestly may just have to do with whomever (finally) answers the email. I had an in-op recline and was just told sorry as a 1K
Dec 26, 11, 11:50 am
#1131
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,952
I received $250 for a 30min delay as a 1K. C, SFO-HKG.
Dec 26, 11, 11:52 am
#1132
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: BA Gold, AF Gold Emirates Gold, LH Senator *Gold, AA LT PLT 2mm
Posts: 21,108
Originally Posted by bmvaughn
I received $250 for a 30min delay as a 1K. C, SFO-HKG.
I wish all my flights were delayed 30 minutes.
Dec 26, 11, 12:16 pm
#1133
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,952
Originally Posted by SFO777
$250 for just 30 minutes??
I wish all my flights were delayed 30 minutes.
I wish all my flights were delayed 30 minutes.
Dec 27, 11, 7:51 am
#1134
Join Date: Jan 2011
Location: DCA/IAD
Programs: United Premier Gold, AirBerlin Gold, Starwood Gold, Avis Preferred, CBP Global Entry
Posts: 497
Had a 6-hour delay on 23 December; IAD-BNA. Didn't really bother me as I was in the UC and had plenty of work to do. When I landed I had an email directing me to .bomb/appreciation.
As a 1P:
7,000 RDM
$150 e-cert (domestic)
-10% (systemwide)
Took the e-cert.
Turns out the FO got sick enough to be admitted to hospital during the crew's overnight in YOW so they had to find a replacement and get him there, causing the massive delay. All things considered, I think the compensation was more than adequate; not UA's fault he ended up on the ENSL.
As a 1P:
7,000 RDM
$150 e-cert (domestic)
-10% (systemwide)
Took the e-cert.
Turns out the FO got sick enough to be admitted to hospital during the crew's overnight in YOW so they had to find a replacement and get him there, causing the massive delay. All things considered, I think the compensation was more than adequate; not UA's fault he ended up on the ENSL.
Dec 27, 11, 8:41 am
#1135
Join Date: Jul 2010
Location: LAX
Programs: DL-PM | UA-1K | HH-Gold
Posts: 938
Originally Posted by 1015-1k
Keeping in mind that I was travelling on paid A-fare for the domestic portion, due to the international business class itinerary, I thought the downgrade would be worth more. 9K miles seems a little low to me. Any thoughts or comparisons?
Dec 27, 11, 11:33 am
#1136
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Diamond, UA Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Titanium, Radisson Gold
Posts: 6,542
9K miles for on-and-off audio problems on a short flight. Always prefer an e-cert but I consider this a generous goodwill for a minor problem.
Dec 28, 11, 10:24 am
#1137
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium, Mileage Plus 1K, Global Entry
Posts: 1,495
Originally Posted by demkr
9K miles for on-and-off audio problems on a short flight. Always prefer an e-cert but I consider this a generous goodwill for a minor problem.
Dec 28, 11, 6:26 pm
#1138
Join Date: Feb 2007
Location: JAX
Programs: DL Silver Medallion
Posts: 2,670
No Video In Domestic F Trans-Con
12/28 UA615 ORD-LAX
I was in upgraded F on a 752 and both monitors were out. I honestly didn't even notice because I was busy playing GTA III on my new iPad the whole flight (thanks Santa!). The purser came through the F cabin prior to landing and handed out CA cards to everyone and apologized.
I was offered:
I took the miles.
I was in upgraded F on a 752 and both monitors were out. I honestly didn't even notice because I was busy playing GTA III on my new iPad the whole flight (thanks Santa!). The purser came through the F cabin prior to landing and handed out CA cards to everyone and apologized.
I was offered:
- 4,500 miles
- $100 Domestic Cert
- 10% off (systemwide I think)
I took the miles.
Jan 8, 12, 9:28 am
#1139
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 17,521
Please use the 2012 thread in the consolidated forum for 2012 flights; thanks.
http://www.flyertalk.com/forum/unite...pensation.html
FlyinHawaiian, Co-Moderator
United Mileage Plus Forum
http://www.flyertalk.com/forum/unite...pensation.html
FlyinHawaiian, Co-Moderator
United Mileage Plus Forum
