Why were you compensated and what did you get - 2011 Edition [Compensation] (Merged).
Feb 1, 11, 2:40 am
#76
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Originally Posted by bdschobel
January 19: Booked LGA-IAD-ABQ. First flight was scheduled to depart at 4:40 p.m. but was delayed about an hour for unexplained reasons, causing certain misconnect at IAD. Rebooked LGA-DEN-ABQ. Scheduled to arrive 2 hours later than originally planned and lost upgrade. Was given 9000 miles by the gate agent without asking.
More on January 19. De-icing truck damaged aircraft for DEN-ABQ. Had to return to gate while United got another plane. Left very late and landed at ABQ after 1:00 a.m! (My body clock said 3:00 a.m.) Everyone on board got "appreciation" cards; mine was good for 10,000 miles (or two other options that I decided not to choose).
January 23: Flew ABQ-IAD-LGA. On first flight, audio was broken in my entire row. All that we could hear was very loud white noise. Couldn't watch the movie or listen to music. All passengers in the row got "appreciation" cards; mine was worth 9000 miles (or two other options that I decided not to choose).
I'm pretty happy with 28,000 miles for all the inconvenience. Seems very fair.
More on January 19. De-icing truck damaged aircraft for DEN-ABQ. Had to return to gate while United got another plane. Left very late and landed at ABQ after 1:00 a.m! (My body clock said 3:00 a.m.) Everyone on board got "appreciation" cards; mine was good for 10,000 miles (or two other options that I decided not to choose).
January 23: Flew ABQ-IAD-LGA. On first flight, audio was broken in my entire row. All that we could hear was very loud white noise. Couldn't watch the movie or listen to music. All passengers in the row got "appreciation" cards; mine was worth 9000 miles (or two other options that I decided not to choose).
I'm pretty happy with 28,000 miles for all the inconvenience. Seems very fair.
Bruce
Feb 1, 11, 5:23 am
#77
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Originally Posted by kb1992
Next year, it will further go down.
$75 or 3K miles are typical compensation from CO.
$75 or 3K miles are typical compensation from CO.
Feb 1, 11, 7:14 am
#78
Join Date: Jul 2003
Location: BOS, PVG
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Originally Posted by MatthewLAX
CO has been historically extremely stingy. Once I was on a $10,000 J ticket flying BOS-NRT and my luggage was delayed and damaged.
After complaining, CO sent me a $75 voucher.
I never fly with CO again. I am seriously worried if this is what the future brings for the combined UA/CO.
Feb 1, 11, 8:00 am
#79
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
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Originally Posted by kb1992
I am seriously worried if this is what the future brings for the combined UA/CO.
Feb 1, 11, 8:25 am
#80
Join Date: Feb 2010
Location: LA - MEL
Programs: UA 1k *G, AA Plat, Marriott Silver
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Looking for guidance from fellow FTers. Flew 840 MEL-SYD-LAX. Upgrade NOT applied for MEL-SYD but did clear for SYD-LAX. Used copay/miles to UG Y to C (as was a split fare code so SWU was N/A).
Since cost was for all legs but was not for all, what should/could I ask UA for the MEL-SYD portion in Y
Since cost was for all legs but was not for all, what should/could I ask UA for the MEL-SYD portion in Y
Feb 1, 11, 9:27 am
#81
Join Date: Mar 2010
Location: Seattle, WA
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Posts: 248
Originally Posted by MatthewLAX
That is rough.
I received $150 e-cert from UA when my exit row E+ seat somehow changed to a middle E- seat. Thankfully my flight was much shorter than yours.
Glad I didn't book the MR on CO I was thinking about...
Feb 1, 11, 9:28 am
#82
Join Date: Jan 2008
Programs: UA 1k
Posts: 172
Was bumped to C class from a Q fare on January 3rd SFO-ICN. Supposed to be the new config and it wasnt. Offered 10,000 miles, $200 voucher or 10% discount on future bookings for the inconvenience.
I opted for the $200 voucher just in case an emergency mileage run was needed at the end of the year. Kinda feel like a sucker now though, as the 10% would have been good on a 4 person ticket I need now to STT........
Oh well, got bumped and compensated as a 1P. Thanking my lucky stars as it was.
I opted for the $200 voucher just in case an emergency mileage run was needed at the end of the year. Kinda feel like a sucker now though, as the 10% would have been good on a 4 person ticket I need now to STT........
Oh well, got bumped and compensated as a 1P. Thanking my lucky stars as it was.
Feb 1, 11, 10:58 am
#83
Join Date: Oct 2003
Location: LAX
Programs: Delta Plat, BMI Gold, Subway Sandwich Mustard and was UAL 1K for 2010, now 1K for 2011 too :)
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Originally Posted by Chandler69
Was bumped to C class from a Q fare on January 3rd SFO-ICN. Supposed to be the new config and it wasnt. Offered 10,000 miles, $200 voucher or 10% discount on future bookings for the inconvenience.
I opted for the $200 voucher just in case an emergency mileage run was needed at the end of the year. Kinda feel like a sucker now though, as the 10% would have been good on a 4 person ticket I need now to STT........
Oh well, got bumped and compensated as a 1P. Thanking my lucky stars as it was.
I opted for the $200 voucher just in case an emergency mileage run was needed at the end of the year. Kinda feel like a sucker now though, as the 10% would have been good on a 4 person ticket I need now to STT........
Oh well, got bumped and compensated as a 1P. Thanking my lucky stars as it was.
Rally
Feb 1, 11, 7:00 pm
#84
Join Date: Dec 2003
Location: Seal Beach, CA, USA
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Posts: 394
UA 950, LAX-IAD, on 1/29 - our 777 ran out of water in the toilets about 90 minutes or less out of IAD. I was sitting in C on a $230 run to MIA.
The "appreciation" offer was 9,000 RDMs, or 10% off any flight, or a $200 e-cert.
I chose the latter and will fly SNA-ORD-BOS-DEN-SNA for $86 net next weekend.
The "appreciation" offer was 9,000 RDMs, or 10% off any flight, or a $200 e-cert.
I chose the latter and will fly SNA-ORD-BOS-DEN-SNA for $86 net next weekend.
Feb 1, 11, 7:20 pm
#85
Join Date: Feb 2010
Location: LAX
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Originally Posted by Chandler69
Was bumped to C class from a Q fare on January 3rd SFO-ICN. Supposed to be the new config and it wasnt. Offered 10,000 miles, $200 voucher or 10% discount on future bookings for the inconvenience.
I opted for the $200 voucher just in case an emergency mileage run was needed at the end of the year. Kinda feel like a sucker now though, as the 10% would have been good on a 4 person ticket I need now to STT........
Oh well, got bumped and compensated as a 1P. Thanking my lucky stars as it was.
I opted for the $200 voucher just in case an emergency mileage run was needed at the end of the year. Kinda feel like a sucker now though, as the 10% would have been good on a 4 person ticket I need now to STT........
Oh well, got bumped and compensated as a 1P. Thanking my lucky stars as it was.
Originally Posted by mrwunrfl
UA 950, LAX-IAD, on 1/29 - our 777 ran out of water in the toilets about 90 minutes or less out of IAD. I was sitting in C on a $230 run to MIA.
The "appreciation" offer was 9,000 RDMs, or 10% off any flight, or a $200 e-cert.
I chose the latter and will fly SNA-ORD-BOS-DEN-SNA for $86 net next weekend.
The "appreciation" offer was 9,000 RDMs, or 10% off any flight, or a $200 e-cert.
I chose the latter and will fly SNA-ORD-BOS-DEN-SNA for $86 net next weekend.
Last edited by iluv2fly; Feb 1, 11 at 7:34 pm Reason: merge
Feb 1, 11, 7:28 pm
#86
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Originally Posted by bdschobel
Hmmm...haven't seen even one of those promised 28,000 miles yet. The first 9,000 were supposedly requested on January 19. How long does it normally take?
Bruce
Bruce
Originally Posted by exerda
But "we're going to like [the changes]," or so Smiling Jeff tells me.
Feb 2, 11, 9:06 am
#87
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Originally Posted by mrwunrfl
UA 950, LAX-IAD, on 1/29 - our 777 ran out of water in the toilets about 90 minutes or less out of IAD. I was sitting in C on a $230 run to MIA.
The "appreciation" offer was 9,000 RDMs, or 10% off any flight, or a $200 e-cert.
I chose the latter and will fly SNA-ORD-BOS-DEN-SNA for $86 net next weekend.
The "appreciation" offer was 9,000 RDMs, or 10% off any flight, or a $200 e-cert.
I chose the latter and will fly SNA-ORD-BOS-DEN-SNA for $86 net next weekend.
and I was offered $600 domestic e-cert, 20% off worldwide or 30,000 miles by an un-solicited/non-appreciation form e-mail for that fun trip. Now where you're a 2p and I'm a 1k and in theory, 3x 2p, my "offer was roughly 3x what you were offered.
Feb 2, 11, 9:53 am
#88
Join Date: Jan 2008
Programs: UA 1k
Posts: 172
Originally Posted by lax2010
Is the 10% off good for all 4 persons or is it just good for one of the 4 as I suspect?.
You know, thats a good question; didnt look at those details. I guess I had assumed that if the 10% was good for just 1 ticket, spending $2000 to get me even with the $200 e-cert was likely not going to happen.
As for the form, they gave me a letter on board with a card that had a website access and serial number to choose my gift.
Feb 3, 11, 5:38 am
#89
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Originally Posted by FriendlySkies
When I have gotten miles for compensation, they usually post within a day or two. I'd contact UA, if you don't see anything by next Monday.
Bruce
Feb 3, 11, 8:02 am
#90
Join Date: Nov 2008
Programs: Marriott, Starwood, UA, American
Posts: 83
Had to adjust my weekly Thurs PM in order to get out ahead of a storm. When I changed my flight, the agent verbalized the correct information and I hung up. Went to try checking in online and couldn't, so I called MP reservations. Turns out they booked the flight on the next day instead. It did, however, take about an hour start to finish to get this sorted out...I asked passively if they could do anything (like a confirmed UG on the afternoon flight), they ended up offering me 7k RDM, which I gladly accepted, considering I wasn't expecting much, if anything!
