747 / 777 Footrest differences?
Mar 7, 2004, 8:06 pm
#1
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Join Date: Feb 2003
Location: San Francisco, CA, USA
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747 / 777 Footrest differences?
Is it just me or does the 747 C+ footrest extend more than the 777 C+ footrest?
I felt a noticable difference between 15H on 747 vs. 13D on 777 - both with business plus (C+). My legs were almost fully extended on 747 while not even close on 777.
Just curious if anyone else feels the same.
Off topic question: My seat recline would not keep its position on the 747 during my last MR to London this past weekend - it kept slipping back. Matron upstairs grumbled, "thanks" - and then walked away. Dont really care so much about compensation, but would justlike United to fix it for future passengers. I would have been PO'd if I had paid for the seat (vs upgrading V fare).
1. Is it worth writing a letter to UA - will they take note and fix the seat?
2. If 'YES' to question 1 - who do I address the letter to?
Thanks.
[This message has been edited by SFO_Chad (edited Mar 07, 2004).]
I felt a noticable difference between 15H on 747 vs. 13D on 777 - both with business plus (C+). My legs were almost fully extended on 747 while not even close on 777.
Just curious if anyone else feels the same.
Off topic question: My seat recline would not keep its position on the 747 during my last MR to London this past weekend - it kept slipping back. Matron upstairs grumbled, "thanks" - and then walked away. Dont really care so much about compensation, but would justlike United to fix it for future passengers. I would have been PO'd if I had paid for the seat (vs upgrading V fare).
1. Is it worth writing a letter to UA - will they take note and fix the seat?
2. If 'YES' to question 1 - who do I address the letter to?
Thanks.
[This message has been edited by SFO_Chad (edited Mar 07, 2004).]
Mar 7, 2004, 9:00 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2000
Location: Chicago, IL
Posts: 20,404
OT Answer: The friendly 'matron' is the one who should have handled this. Of course, it is difficult to write and hold onto a walker at the same time. 
All kidding aside, I've seen the FAs fill out a maintenance request form on the plane.
You can write a letter to UA and let them know. But in the future, just pull an FA aside and ask them to fill out a maintenance form.
As for the footrest lengths, I've always felt that both aircraft could extend just a few more inches. But I can't say I've noticed a distinct difference between 744 and 777.
All kidding aside, I've seen the FAs fill out a maintenance request form on the plane.
You can write a letter to UA and let them know. But in the future, just pull an FA aside and ask them to fill out a maintenance form.
As for the footrest lengths, I've always felt that both aircraft could extend just a few more inches. But I can't say I've noticed a distinct difference between 744 and 777.