How to Fix Incorrect EQMs?
Sep 17, 2010, 6:32 am
#1
Original Poster
Join Date: Sep 2006
Programs: UA 2P, Delta, Hilton Silver
Posts: 21
How to Fix Incorrect EQMs?
So I was reviewing my recent trip and the totals on my "MP Activity" page for EQMs does not equal my spreadsheet (I hate the new layout, BTW). After reviewing the totals, it appears that my IAD-SFO flight in Y in January only counted at 1x instead of 1.5x. What is the best way to try to get this fixed? The fax #?
Thanks!
Thanks!
Last edited by lynchmobster; Sep 17, 2010 at 8:02 am
Sep 17, 2010, 7:24 am
#2
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
So I was reviewing my recent trip and the totals on my "MP Activity" page for EQMs does not equal my spreadsheet (I hate the new layout, BTW). After reviewing the totals, it appears that my IAD-SFO flight in Y in January only counted at 1x instead of 1.5x. What is the best way to try to get this fixed? The fax #?
Thanks!
Thanks!
Sep 17, 2010, 7:28 am
#3
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Join Date: Aug 2002
Location: Bay Area, CA
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Posts: 35,068
The new layout only shows RDM bonuses, not EQM bonuses. Those just roll into the total.
Sep 17, 2010, 8:03 am
#4
Original Poster
Join Date: Sep 2006
Programs: UA 2P, Delta, Hilton Silver
Posts: 21
It appears the EQM bonus for my latest flight had not yet posted.
Sep 17, 2010, 8:29 am
#5
Join Date: Apr 2005
Location: MBS/FNT/LAN
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Posts: 9,630
Sep 17, 2010, 8:42 am
#6
Moderator: United Airlines
Join Date: Jun 2007
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There is a line that shows the total of all the bonuses - new to the new layout
Sep 17, 2010, 12:10 pm
#7
Join Date: Jul 2005
Location: PEK
Programs: A3*G, UA Gold EY Silver
Posts: 8,956
So I was reviewing my recent trip and the totals on my "MP Activity" page for EQMs does not equal my spreadsheet (I hate the new layout, BTW). After reviewing the totals, it appears that my IAD-SFO flight in Y in January only counted at 1x instead of 1.5x. What is the best way to try to get this fixed? The fax #?
Thanks!
Thanks!
Sep 17, 2010, 12:47 pm
#8
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
That may be true in policy, but not necessarily in practice. I've received full Y EQM bonuses on seven different rebooked flights after irrops so far this year. That said, the OP certainly may have been rebooked into Y the "proper" way that inhibits the bonus.
Sep 17, 2010, 1:10 pm
#9
Join Date: Oct 2009
Location: SFO, LON
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Posts: 2,354
I believe there is ample evidence to the contrary. It may well not be always consistently like this, but every time I have been placed on standby for another flight due to WX, say, or "downgraded" from NF to C due to equipment swap on a domestic flight, if I have ended in Y or C as a result, I have gotten the 50% bump. In none of these cases did I purchase a Y/B or business fare to begin with. Of course, that's just me, but it certainly happens. I have a half segment to prove this in my yearly total 
Sep 17, 2010, 1:15 pm
#10
Join Date: Mar 2010
Location: Washington, DC
Programs: UA 1P, Delta GM, SPG Platinum, Priority Club Platinum
Posts: 118
I believe there is ample evidence to the contrary. It may well not be always consistently like this, but every time I have been placed on standby for another flight due to WX, say, or "downgraded" from NF to C due to equipment swap on a domestic flight, if I have ended in Y or C as a result, I have gotten the 50% bump. In none of these cases did I purchase a Y/B or business fare to begin with. Of course, that's just me, but it certainly happens. I have a half segment to prove this in my yearly total
Sep 17, 2010, 1:41 pm
#12
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Sometimes it does, sometimes it doesn't. I would say that if you didn't actually purchase Y, you shouldn't chase it down.