February 2010 East Coast Snowstorms and Impact to UA's Operations
Feb 4, 2010, 8:33 pm
#151
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
I am on a Saturday night RNO - IAD flight that goes through LAX. I just saw that all the LAX - IAD and SFO - IAD flights are cancelled for Friday. So, just wondering if flights go out Satuday, will it turn into a bump fest. I would rather spend an extra night in LA then in the cold and snow back home in DC.
Feb 4, 2010, 9:02 pm
#152
Join Date: Apr 2005
Location: TPA
Programs: Mileage Plus 1P SPG Gold
Posts: 336
They wouldn't let me go on a different booking class next weekend, I called again 7 hours later, not really meaning to get another agent but after i tried to find other options, and they didn't even mention booking class this time 
Feb 4, 2010, 9:08 pm
#153
Join Date: Aug 2009
Programs: UA-1K/GS, HHonors Diamond, SPG Platinum
Posts: 106
I received an email at 2:00 p.m. today from United informing me that they cancelled 2/5's flight 823 from BOS-IAD. They stated "We have made additional arrangements for you on the best available, alternate flight", which is flight 823 from BOS-IAD on 2/6.
This strains all credibility, in my mind.
I am on a Y-gov fare, and am 1K, so I would anticipate that they woudl try to accomodate me pretty well. Flight 823 was scheduled for 2:20. UAL.com shows 7123 at 11:05 as Y2, 7129 at 12:19 as Y9, 7242 at 4:17 as Y4. As such, I am pretty incredulous that the best they can do is flight 823 on Saturday.
I'm sure this is snow related, and am frankly suspicious that they are trying to hold Y class seats available for non-gov Y travelers. I'm an attorney at GSA, and would not counsel them to engage in such an apparent violation of the contract fare rules.
Does this sound fishy to anyone else?
This strains all credibility, in my mind.
I am on a Y-gov fare, and am 1K, so I would anticipate that they woudl try to accomodate me pretty well. Flight 823 was scheduled for 2:20. UAL.com shows 7123 at 11:05 as Y2, 7129 at 12:19 as Y9, 7242 at 4:17 as Y4. As such, I am pretty incredulous that the best they can do is flight 823 on Saturday.
I'm sure this is snow related, and am frankly suspicious that they are trying to hold Y class seats available for non-gov Y travelers. I'm an attorney at GSA, and would not counsel them to engage in such an apparent violation of the contract fare rules.
Does this sound fishy to anyone else?
Feb 4, 2010, 9:20 pm
#154
Join Date: Jan 2008
Location: Here and there
Programs: General member, former 1P
Posts: 583
I, too, have been unable to check in online after rebooking from a Saturday morning flight to a Friday morning flight. To wit:
"We are unable to locate an electronic ticket for this itinerary. Please return to your original place of purchase for assistance and return to united.com for check-in." This for a L class e-fare bought online.
I hate to wait until the airport in the morning because the small UX counter here at ORF is often swamped at 0500 and there is no elite line to zoom me to one of the four kiosks.
As I type this Web support has gotten me squared away. Was only on hold a few minutes. Efficient folks, Web support. Their number: 1-800-589-5582
"We are unable to locate an electronic ticket for this itinerary. Please return to your original place of purchase for assistance and return to united.com for check-in." This for a L class e-fare bought online.
I hate to wait until the airport in the morning because the small UX counter here at ORF is often swamped at 0500 and there is no elite line to zoom me to one of the four kiosks.
As I type this Web support has gotten me squared away. Was only on hold a few minutes. Efficient folks, Web support. Their number: 1-800-589-5582
Feb 4, 2010, 9:21 pm
#155
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
Chances of vdb credit at DCA tmrw?
I'm booked on one of the last flights still scheduled to depart DCA for ORD tomorrow AM. Originally booked in NY class.
Is it worthwhile to head to the airport and try to give up my seat for VDB credit? All flights out of DCA are Y0 tomorrow for those flights not yet canceled.
And if I do so, can I still cancel my reservation and get my miles back?
Is it worthwhile to head to the airport and try to give up my seat for VDB credit? All flights out of DCA are Y0 tomorrow for those flights not yet canceled.
And if I do so, can I still cancel my reservation and get my miles back?
Feb 4, 2010, 9:42 pm
#156
Join Date: Jul 2005
Posts: 1,691
I'm booked on one of the last flights still scheduled to depart DCA for ORD tomorrow AM. Originally booked in NY class.
Is it worthwhile to head to the airport and try to give up my seat for VDB credit? All flights out of DCA are Y0 tomorrow for those flights not yet canceled.
And if I do so, can I still cancel my reservation and get my miles back?
Is it worthwhile to head to the airport and try to give up my seat for VDB credit? All flights out of DCA are Y0 tomorrow for those flights not yet canceled.
And if I do so, can I still cancel my reservation and get my miles back?
Feb 4, 2010, 9:44 pm
#157
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
I'm booked on one of the last flights still scheduled to depart DCA for ORD tomorrow AM. Originally booked in NY class.
Is it worthwhile to head to the airport and try to give up my seat for VDB credit? All flights out of DCA are Y0 tomorrow for those flights not yet canceled.
And if I do so, can I still cancel my reservation and get my miles back?
Is it worthwhile to head to the airport and try to give up my seat for VDB credit? All flights out of DCA are Y0 tomorrow for those flights not yet canceled.
And if I do so, can I still cancel my reservation and get my miles back?
Feb 5, 2010, 12:59 am
#158
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,085
LHR-IAD, UA919/925 cancelled today
AMD-IAD UA947, cancelled today
AMD-IAD UA947, cancelled today
Feb 5, 2010, 5:31 am
#159
Join Date: Feb 2010
Posts: 1
Delta Flight cancelled for Saturday Feb 6th
DTW to IAD
Received full refund.
DTW to IAD
Received full refund.
Feb 5, 2010, 8:06 am
#160
Join Date: Jul 2007
Location: LAS
Programs: UA 1MM, Marriott Lifetime Plat, Southwest A-List Preferred
Posts: 2,846
projected storm totals have been raised...now sitting at 20-28 inches for the DC metro area.
all hail "Snowmageddon"!!!
all hail "Snowmageddon"!!!
Feb 5, 2010, 8:15 am
#161
In Memoriam
Join Date: Mar 2008
Location: BUR/LAX
Programs: UA 1K, RCC; AA EXP; HH Diamond; CC Gold
Posts: 693
THANK YOU United and UnitedPR for being a lot more proactive in early cancellations during this storm. I really appreciate how quickly you acted! ^
P.S. Welcome to Flyertalk shannonnp!
Last edited by UNITED863; Feb 5, 2010 at 8:42 am Reason: To welcome shannonnp
Feb 5, 2010, 8:31 am
#162
Original Member, Ambassador: External Miles and Points Resources
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in LIMA, PERU
Posts: 58,600
Last night's 363 IAD-ORD at 1010pm was a VDB-palooza. As a 1k on a W fare I was number 23 on the ug list on a 320. There were so many screens for standby pax I quit watching. Needless to say, about half the flight boarded via the red carpet. Seems like many, many UGS and 1ks that needed to fly out this weekend were on that flight.
So YES, thank you UA for the proactive cancelations. You earned a ton of goodwill this weekend! ^
So YES, thank you UA for the proactive cancelations. You earned a ton of goodwill this weekend! ^
Feb 5, 2010, 8:39 am
#163
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
Last night's 363 IAD-ORD at 1010pm was a VDB-palooza. As a 1k on a W fare I was number 23 on the ug list on a 320. There were so many screens for standby pax I quit watching. Needless to say, about half the flight boarded via the red carpet. Seems like many, many UGS and 1ks that needed to fly out this weekend were on that flight.
So YES, thank you UA for the proactive cancelations. You earned a ton of goodwill this weekend! ^
So YES, thank you UA for the proactive cancelations. You earned a ton of goodwill this weekend! ^
Feb 5, 2010, 8:42 am
#164
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
I'm in Chicago sitting this one out, but this is going to be interesting to watch.
UA has again been VERY proactive in cancelling early (something I agree with) and all their ORD-DCA flights after the 9:07 this morning have been axed. Meanwhile I have a colleague who's on the AA flight at 10:20 which is still showing as "on time" and their first cancellation is the 11:50, a good three hours after UAs first cancellation. I wonder if he'll actually get there or not!
UA has again been VERY proactive in cancelling early (something I agree with) and all their ORD-DCA flights after the 9:07 this morning have been axed. Meanwhile I have a colleague who's on the AA flight at 10:20 which is still showing as "on time" and their first cancellation is the 11:50, a good three hours after UAs first cancellation. I wonder if he'll actually get there or not!
Feb 5, 2010, 9:03 am
#165
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
so far so good....
looks like (as of now) ua6 sfo-jfk for tomorrow (2/6) is still going and i'm all checked in. now to wait until this afternoon to olci for my return on 863