Chase miles not posting this month?
Oct 21, 2009, 4:16 pm
#1
Original Poster
Join Date: Mar 2002
Location: SJC
Programs: AS MVP
Posts: 2,117
Chase miles not posting this month?
Normally, the miles from Chase card posts within 1-2 days of statement closing. This month, it has been more than 1 week and it still has not. Am I the only one?
Oct 21, 2009, 4:34 pm
#2
Join Date: May 2007
Location: Crystal City, VA
Programs: United Mileage Plus 1K 2 MM, HHonors Diamond, Hyatt Platinum
Posts: 2,627
Mine showed up yesterday. Also recently received the 5,000 EQMs for >$30,000 spend for the year.
Oct 21, 2009, 5:15 pm
#3
Join Date: Jan 2008
Location: SNA
Programs: UA Platinum
Posts: 1,536
Mine posted about 3 days late.
Oct 21, 2009, 6:03 pm
#4
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Chase is in the middle of integrating Washington Mutual (WaMu) into their IT / online systems this week, could be causing some delays.
Oct 21, 2009, 6:04 pm
#5
Join Date: Mar 2006
Location: WAS
Programs: US G, AA G, HHonors Silver
Posts: 115
Mine also posted late - the date of the transaction says they posted last Friday, but in reality they did not show up on my account until this morning.
Oct 21, 2009, 7:15 pm
#6
Join Date: May 2007
Location: LAS
Programs: UA Plat.., Lifetime Delta SC, UC, MM
Posts: 195
Miles from both of my Chase United Visa cards posted one day after statement close out.
Oct 21, 2009, 9:45 pm
#7
Join Date: Aug 2004
Location: SFO
Programs: UA 1K, AA Plat, AS MVPG
Posts: 287
Mine were also 3-4 days late. No big deal so long as they post!
Oct 25, 2009, 6:28 pm
#8
Join Date: May 2006
Programs: UAL1K
Posts: 101
5 days late and counting
Mine are 5 days late and counting. I've never had any issue before. Should I call United or Chase? Or give it a couple more days?
Oct 25, 2009, 7:10 pm
#10
Join Date: Jun 2008
Location: Los Angeles, CA
Programs: United 'Cattle Car', American, JetBlue Airways, Marriott Rewards 'Gold', Amtrak AGR 'Select'
Posts: 197
Well Said...
JG
Oct 25, 2009, 7:12 pm
#11
Join Date: Jul 2000
Location: San Francisco
Programs: UA Mileage Plus Premier Gold 1MM, Marriott Gold
Posts: 1,467
Just to add another datapoint, mine posted the middle of last week, so maybe a couple days late, but not anything I would call out of the ordinary.
Oct 25, 2009, 11:28 pm
#12
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
As another datapoint, my miles are late this month (still waiting on them). Since I've gotten the card, the miles have posted like clockwork on the day of statement close one month after the statement in which they were earned; this month will be the first exception.
Oct 26, 2009, 7:23 am
#13
Join Date: May 2006
Programs: UAL1K
Posts: 101
I ended up e-mailing Chase. Just received a response that they are aware of the problem and will post the miles "within the next few days." Thanks, everyone for the help.
Oct 26, 2009, 7:58 am
#14
Join Date: Oct 2007
Location: ORD
Programs: UAL 1P, SPG Platinum
Posts: 157
Mine always posted on the 16th or 17th but ended up posting on the 23rd..when I called on the 22nd, i spent an hour going in circles...I'd just wait and if it's more than 7 or 8 days, bite the bullet, tempt fate, and call....
Nov 15, 2009, 10:17 pm
#15
Join Date: Nov 2007
Location: LAX
Programs: UA Global Services 1MM,, AA Exec Plat. Hilton Honors Diamond, Marriott Gold, Hyatt Globalist
Posts: 606
Mine posted late as well, but I never received the EQM bonus for tickets purchased on UA... do the EQM bonuses tend to post much later?