You're right. Seems like it only happens on international upgrades. It's annoying and there's no way I have time to call UA to check on the upgrade status everyday. With viewtrip, I just make it part of my morning routine to check on the upgrade status.

Bad and stupid move UA. Probably a money saving move rather than to direct people to UAL.com. Why do they take away the most useful tools from customers? (United Connection and now viewtrip!)

I just an e-mail to the Web customer support people. http://www.ual.com/site/primaryNC/1,13494,2072,00.html

I await their response http://www.flyertalk.com/forum/wink.gif

I sent a "friendly" e-mail as well, this is stupid. In United current financial condition, why are they wasting thier own Bandwidth, Server Resources, Technical staff, etc... On something another company is willing to do for FREE...FREAKIN FREE! (Dr. Evil voice from Austin Power) (Not that I'm expressing my annoyance or anything)

Do we know that UAL or the UA division really didn't have to pay anything to Galileo for this?

Also, I'm sure there were incremental costs associated with supporting the viewtrip, and UA is not going to derate their own site. . .

Not that I'm saying this is a good thing for pax, but in UA's current financial condition, this may have been a good move (in fact, I'd bet it was).

Greg

viewtrip is owned by Galileo and is used for travel agents and other direct users to show clients their flight info, hotels, cars, or any invoice LIVE online.

Worldspan has http://www.mytripandmore.com

Sabre uses http://www.virtuallythere.com I believe...

i forgot the amadeus product...

-nate

If you register on united.com and purchase your flights on united (or another carrier) you'll be able to see them in the view itineraries section.

You can go into update profile from the homepage and add in OA FF numbers and select them when making your purchase so you'll be sure to be credited in the appropriate account.

Hope this clears some things up...

For Amadeus itineraries go to

http://www.checkmytrip.com

[This message has been edited by NickP 1K (edited 08-16-2002).]

Surely a *real* travel agent has better tools than just viewtrip to show their clients an itin.?

I believe most travel agents use a text-based system that would not be end-user friendly. Viewtrip provided a nicer front end for the passenger to view the itinerary. Plus, you don't need to go to the travel agent to take a look.

My own corporate travel department (Rosenbluth managed) emails my itinerary with a note advising me I can view it on Viewtrip.

Okay, but this requires one to make bookings strictly through ual.com, and to ignore other booking resources one might use. If they want to replace viewtrip then they should at least put in the same functionality that it had on Ual.com

Does anybody know of ANY other sites that allow you to enter in PNR's that work with United? Even if it requires registration, to be able to track many different airlines is key, and itens other than your own.

Viewtrip is working just fine for apollo travel agency-booked UA itineraries.

Some of my ual.com reservations are still showing on viewtrip whilst others are not. I have a SEA-LAS trip in December that appears, and a YVR-SEA flight in September that is there. However, two SIN runs and an ATL trip don't show....
I cant see any reason why those two still show and the others don't. They were all booked on the web.
Shame to see it go though

with Worldspan, I use FastClip that sends you an itinerary in your e-mail that looks almost like my invoice. I can also have Worldspan fax it... but the online viewing feature actually pulls up your PNR and can see flifo, weather, etc...

I think it's nicer... and my clients prefer it....

-n