QBK

No need. Give the outbound 4 or 5 days to post and you should be fine to call in for ORC, based on my experience.

swiftaw

So the mileage posted for my rerouted journey. Interestingly, it turns out when they rerouted me they booked me into Y class, so I got the fare class bonus. Thus even though the rerouted itinerary covered fewer miles I actually earned more PQM than I would've done on my original itinerary, so no need to file for ORC.

BasedinCLE

This trip is currently in process, so the miles haven't posted yet. Just trying to be proactive and make sure I know what to keep an eye out for...

Original itinerary (SK ticket stock):
CLE-ORD (UA, P); ORD-ARN (SK, Z); ARN-GDN (SK, Z)

CLE-ORD segment was delayed and would have preventing me from making the rest of the onward segments. Agent at UC in CLE put me on the following itinerary:

New itinerary (UA ticket stock and labeled INVOL):
CLE-IAD (UA, Z); IAD-FRA (UA, Y - upgraded to R); FRA-GDN (LH, C)

1) When I look at the receipt on my MP account, it appears the IAD-FRA segment will post as Z with the higher mileage accruals, rather than Y. I hope this actually occurs since I was ultimately on a paid business class fare.

2) If my calculations are correct, the new routing will result in more PQM, PQD, and PQS - mainly driven by the fact that I went from SK to UA ticket stock. Will I get the higher amounts?

3) Anything else I should be concerned with?

Thanks!

cfischer

You will get miles flown with 200% PQM. Makes no sense to ask for ORC here IMO. Not sure why the Y --> R crediting as Z. How did the Y --> R happen?

BasedinCLE

Well, I'm not sure it'll be Z exactly. Based on the MP accrual calculations on the receipt, it looks like I'll be getting the 200% PQM for the segment - rather than the 150% I would get if I was Y.

The Y-->R happened because the UC agent couldn't confirm me in business at the time I was rerouted. Instead, she put me at the top of the upgrade list on the IAD-FRA flight and wished me luck. Thankfully, the upgrade went through after the flight closed about 10 minutes before boarding - otherwise it would have been seat 42B on a 772! Unfortunately, no other routing we could come up with had a confirmable business seat and leaving the next day wasn't an option for me.

cfischer

o.k., if the underlying ticket is Z then it should credit as Z. If not, write to UA and they will fix it.

gobluetwo

I just submitted a request for ORC for my flights last week.

Scheduled to fly XXX-SFO-ORD, but due to wildfires/smoke, XXX-SFO was going to be about 2.5-3 hours delayed and likely would have missed SFO-ORD.

I got the red banner/exclamation point in my app to change flights, so got myself on the XXX-ORD non-stop about 10 minutes before XXX-SFO boarded.

I have no idea how this situation gets coded in the system (INVOL vs VOL or something else), although WineCountry seems to suggest only an agent-initiated change is coded as such.

Any similar experience being prompted to change your flight through the app due to potential IRROPS and still getting ORC? went back about 70 posts and didn't see anything relevant.

sfo789

I had this once before. Ticket wasn't marked as INVOL (as far as I can tell, red banner just triggers the app to offer SDC but with no fare class restrictions). I didn't request ORC b/c my new route was longer than the original, but I'd be shocked if UA wouldn't allow it (especially if you can demonstrate that staying on your original route would irrefutably have led to a misconnect).

KAFlyer

Which of the links below is the correct/best site to request an ORC?

https://www.united.com/web/en-US/con...countInfo.aspx
https://www.united.com/ual/en/us/mil...mileagecredit/

cfischer

neither. Just send an Email to MP. All they need is the PNR in question and a quick description what happened (why you want ORC).

Kmxu

The first link (email to MP) does have a mileage credit option. I would give it a try.

KAFlyer

This is my first time requesting original routing credit (I did not know we could before).

When an IRROPS on United metal results in a missed flight connection on a partner airline, and an involuntary rerouting on a non-partner airline, is it customary for United to refer the request for routing credit to the partner airline? Thanks!

WineCountryUA

Not in my experience, has this happened to you?
Doubtful the partner would be willing to do anything based on UA's issue.

KAFlyer

Yes, it just did. Today.

WineCountryUA

Odd


Who did the re-routing, who selected the non-partner? The partner or UA?