Jun 12, 2013, 8:18 pm
Last edit by: WineCountryUA
What is ORC?
ORC=Original Routing Credit: Claiming credit for your original routing as you originally booked it in the event you are rerouted on flights that earn fewer miles than you originally booked.
When do I qualify for ORC?
If you are flying a UA flight on a UA-issued ticket and crediting to UA Mileage Plus, then generally after being rebooked during IROPS due to a misconnect or canceled flight (regardless of the cause--weather, mechanical, ATC delays, etc.) on a more direct routing than you originally booked that earns fewer United miles. This includes being rebooked on other airlines, even if they are not United partners, as well as being rebooked on other UA flights or UA partner flights.
What if I SDC and then have IROPS?
Reports suggest SDCing AAA-BBB to AAA-XXX-BBB and then having IROPS where you are placed back on AAA-BBB, that ORC might be denied for AAA-XXX-BBB. As your original purchase was AAA-BBB.
Unknown what would happen in more complex situations, such as you traveled to XXX and then IROPS occurred, you would probably just be better without ORC.
You will generally not qualify for ORC under the following circumstances:
A reroute during a VDB has been an open issue (best if you can get the VDB marked INVOL but still should be possible -- may take some pushback if refused)
How do I get ORC?
ORC will not post automatically (even if a gate agent assures you otherwise). You will have to call in or write into the MPSC (Mileage Plus Service Center--NOT the reservations center or Premier reservations line), provide your record locator or e-ticket number, and state that you were rerouted at United's request and would like to receive the mileage as you originally booked. You cannot do this until the miles for the flights you actually flew posted (which, for United metal, is usually shortly after your flight, as of mid-2019) and at least 5 days have passed between the original VDB flight date and the date of the request for ORC. If the agent grants you ORC, and you have UA miles already posted from the flights you actually took, they will send it to auditing. After about a week the miles for the flights you actually flew will be removed from your account and the miles for the original routing will be deposited, so check and make sure that your original routing would have indeed given you more miles than you actually earned!
If you were rebooked on a carrier which isn't a United partner (i.e. AA, DL, etc.), you can generally credit the flight you actually flew to that carrier's mileage program and still claim ORC with UA.
Any tips to ensure I am successful?
When dealing with UA over a rebooking that will earn you fewer miles, make sure the agent marks your ticket as "INVOL." When the MPSC sees this note, they will be much more likely to quickly agree to grant you ORC. The absence of "INVOL" on your ticket makes the agent think you may have voluntarily rerouted yourself on a shorter itinerary, in which case you wouldn't be able to claim ORC.
Automated rebookings (the kind where you misconnect and then check your itinerary or go to a kiosk after landing and find yourself already booked on another flight) generally seem to properly be marked "INVOL," so you should be fine in these cases. You can see if your ticket was marked "INVOL" by clicking on the "View Receipt" function for your itinerary on united.com; it will be shown next to "Fare Rules" below the fare breakdown section, like so:
Note that some people have reported success in claiming ORC on VDB rebookings if they were able to successfully persuade the agent to mark the itinerary "INVOL."
Is there ORC for MM / Lifetime credit? for PQDs?
Yes and Yes (Generally included but to be safe specifically mention these in your request)
Can a get a refund?
It is believed that requesting a refund will block the ability to request ORC.
Other issues?
You may run into difficulty if any of the following are true:
The first two may not be impossible to overcome, but you may need to work harder to get the credit (YMMV, though, especially if both #1 and #2 are true).
The third one is a different case--you need to request credit through the program you're crediting to, as third parties don't have the ability to make adjustments to programs they don't own (UA can't adjust your LH balance, for example--they can only send LH a feed of what flights that person flew, a process which is automated and tied to their operations system).
Archive of older posts - Original Routing Credit (ORC) After Involuntary Re-Routing/Re-Booking (Archive)
ORC=Original Routing Credit: Claiming credit for your original routing as you originally booked it in the event you are rerouted on flights that earn fewer miles than you originally booked.
When do I qualify for ORC?
If you are flying a UA flight on a UA-issued ticket and crediting to UA Mileage Plus, then generally after being rebooked during IROPS due to a misconnect or canceled flight (regardless of the cause--weather, mechanical, ATC delays, etc.) on a more direct routing than you originally booked that earns fewer United miles. This includes being rebooked on other airlines, even if they are not United partners, as well as being rebooked on other UA flights or UA partner flights.
What if I SDC and then have IROPS?
Reports suggest SDCing AAA-BBB to AAA-XXX-BBB and then having IROPS where you are placed back on AAA-BBB, that ORC might be denied for AAA-XXX-BBB. As your original purchase was AAA-BBB.
Unknown what would happen in more complex situations, such as you traveled to XXX and then IROPS occurred, you would probably just be better without ORC.
You will generally not qualify for ORC under the following circumstances:
- A change to your itinerary made in advance
- A United-initiated schedule change made prior to departure
- A voluntary change made during travel (i.e. SDC, walking away from a segment, etc.)
A reroute during a VDB has been an open issue (best if you can get the VDB marked INVOL but still should be possible -- may take some pushback if refused)
How do I get ORC?
ORC will not post automatically (even if a gate agent assures you otherwise). You will have to call in or write into the MPSC (Mileage Plus Service Center--NOT the reservations center or Premier reservations line), provide your record locator or e-ticket number, and state that you were rerouted at United's request and would like to receive the mileage as you originally booked. You cannot do this until the miles for the flights you actually flew posted (which, for United metal, is usually shortly after your flight, as of mid-2019) and at least 5 days have passed between the original VDB flight date and the date of the request for ORC. If the agent grants you ORC, and you have UA miles already posted from the flights you actually took, they will send it to auditing. After about a week the miles for the flights you actually flew will be removed from your account and the miles for the original routing will be deposited, so check and make sure that your original routing would have indeed given you more miles than you actually earned!
If you were rebooked on a carrier which isn't a United partner (i.e. AA, DL, etc.), you can generally credit the flight you actually flew to that carrier's mileage program and still claim ORC with UA.
Any tips to ensure I am successful?
When dealing with UA over a rebooking that will earn you fewer miles, make sure the agent marks your ticket as "INVOL." When the MPSC sees this note, they will be much more likely to quickly agree to grant you ORC. The absence of "INVOL" on your ticket makes the agent think you may have voluntarily rerouted yourself on a shorter itinerary, in which case you wouldn't be able to claim ORC.
Automated rebookings (the kind where you misconnect and then check your itinerary or go to a kiosk after landing and find yourself already booked on another flight) generally seem to properly be marked "INVOL," so you should be fine in these cases. You can see if your ticket was marked "INVOL" by clicking on the "View Receipt" function for your itinerary on united.com; it will be shown next to "Fare Rules" below the fare breakdown section, like so:
Fare Rules: Additional charges may apply for changes in addition to any fare rules listed.
INVOL;CXL BY FLT DT/
INVOL;CXL BY FLT DT/
Is there ORC for MM / Lifetime credit? for PQDs?
Yes and Yes (Generally included but to be safe specifically mention these in your request)
Can a get a refund?
It is believed that requesting a refund will block the ability to request ORC.
Other issues?
You may run into difficulty if any of the following are true:
- You're not flying on a UA-issued ticket (recent 2022 reports suggest this is possible)
- The rebooking was done by a third-party due to IROPS on that third party carrier
- You're not crediting to UA MP
The first two may not be impossible to overcome, but you may need to work harder to get the credit (YMMV, though, especially if both #1 and #2 are true).
The third one is a different case--you need to request credit through the program you're crediting to, as third parties don't have the ability to make adjustments to programs they don't own (UA can't adjust your LH balance, for example--they can only send LH a feed of what flights that person flew, a process which is automated and tied to their operations system).
Archive of older posts - Original Routing Credit (ORC) After Involuntary Re-Routing/Re-Booking (Archive)
Original Routing Credit (ORC) After Involuntary Re-Routing/Re-Booking (Merged)
May 13, 2019, 6:08 pm
#46
FlyerTalk Evangelist
Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
Posts: 10,412
Follow-Up: To Request ORC or Not to Request ORC ...
Ciao! I am trying to determine whether or not I should request credit for my original routing on travel I completed this weekend. Y'see, I am was on track to reach the 1MM mark by mid-May until ...
I was traveling home from FCO via FRA and SFO (FCO-FRA-SFO-LAX), when my FCO-FRA flight arrived late, leading me to miss my connection. After some back and forth with LH and UA, I decided to fly LH FRA-JFK (and LH upgraded me to Premium Economy, which I have to say was much nicer than I anticipated ^) and continue on EWR-LAX on UA the next day. I was credited with 1.5 PQM (5,784 miles, yes?), 1.5 PQS, $0 PQD and 0 BIS miles for the LH leg (UA credit hasn't shown up yet). My original itinerary was on a U fare. And now I am not projecting to reach the 1MM mark until mid-June unless I do something.
That matters to me because mrs. iapetus is flying with the iapetus jrs. and mother-in-law iapetus LAX-LHR two days after I would now hit the 1MM mark. And I would really like mrs. iapetus to be flying with my 1K status (I will not be with them until later in the trip). I am thinking of requesting ORC to restore my BIS miles, which I am pleased to read from this thread might be a possibility. But it would cost me 1,928 PQM (well, not quite that much, since the original routing was longer than what I actually did).
I am writing to get a little perspective from my fellow FTers. Should I request ORC just to get to 1MM by mid-May? I am a little concerned about meeting the PQM requirement for status this year (I think I'll be good on PQD to my surprise). Am I correct to be concerned about being able to confer my status on #2 c3e50]mrs. iapetus having reached the 1MM mark just two days before her flight? Is it unheard of for someone to do an MR just for the sake of hitting 1MM by a particular date? Any thoughts and perspectives would be appreciated!
I was traveling home from FCO via FRA and SFO (FCO-FRA-SFO-LAX), when my FCO-FRA flight arrived late, leading me to miss my connection. After some back and forth with LH and UA, I decided to fly LH FRA-JFK (and LH upgraded me to Premium Economy, which I have to say was much nicer than I anticipated ^) and continue on EWR-LAX on UA the next day. I was credited with 1.5 PQM (5,784 miles, yes?), 1.5 PQS, $0 PQD and 0 BIS miles for the LH leg (UA credit hasn't shown up yet). My original itinerary was on a U fare. And now I am not projecting to reach the 1MM mark until mid-June unless I do something.
That matters to me because mrs. iapetus is flying with the iapetus jrs. and mother-in-law iapetus LAX-LHR two days after I would now hit the 1MM mark. And I would really like mrs. iapetus to be flying with my 1K status (I will not be with them until later in the trip). I am thinking of requesting ORC to restore my BIS miles, which I am pleased to read from this thread might be a possibility. But it would cost me 1,928 PQM (well, not quite that much, since the original routing was longer than what I actually did).
I am writing to get a little perspective from my fellow FTers. Should I request ORC just to get to 1MM by mid-May? I am a little concerned about meeting the PQM requirement for status this year (I think I'll be good on PQD to my surprise). Am I correct to be concerned about being able to confer my status on #2 c3e50]mrs. iapetus having reached the 1MM mark just two days before her flight? Is it unheard of for someone to do an MR just for the sake of hitting 1MM by a particular date? Any thoughts and perspectives would be appreciated!
One thing that I had not considered is that my company allows to options for booking travel: 1) booking through our travel department or 2) booking the travel oneself. Option #1 is preferred, but both are acceptable. If one chooses option #2 , you're given an allowance and warned about booking in adherence with travel policies (this is really only an issue for international travel). Since I didn't want to leave much up to risk, I booked by own travel LAX-ORD-SAT and back via ORD. I blew through the allowance, but that's also OK, as long as one is willing to eat the difference.
So, I paid for it, but I'm now 1MM, mrs. iapetus is a 1K and I got to sit up front on the return journey when I crossed the 1MM mark (see the roll call thread for that posting)!
May 20, 2019, 4:16 am
#47
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
ORC after VDB?
Booked a G fare BOS SFO. Accepted an offer at the gate to volunteer my seat for a J trip BOS-EWR-SFO. Connection was doable due to weather in EWR (originally 4hr connection, 1hr with wx delays), second flight was on time.
Was sort of looking forward to the 3x pqm as the only reason not to fly nonstop.
EWR-SFO taxiied for 3 hours, returned to gate, took rolling crew delays for four hours, cancelled circa 4:30am.
Phone agent rebooked into J on same flight 24hr later, club agent reissued ticket and checked in. Listed for standby on 6am EWR SFO in J, cleared but only Y seats open, new trip is in Y class.
Can I call UA and reasonably expect original routing credit' for the cancelled earlier EWR SFO in J? No idea if ticket was reissued in J class but doubt it (club check in agent noted G basis and J fare and accepted explanation about VDB offer).
Or just sol due to standby getting a Y fare?
Was sort of looking forward to the 3x pqm as the only reason not to fly nonstop.
EWR-SFO taxiied for 3 hours, returned to gate, took rolling crew delays for four hours, cancelled circa 4:30am.
Phone agent rebooked into J on same flight 24hr later, club agent reissued ticket and checked in. Listed for standby on 6am EWR SFO in J, cleared but only Y seats open, new trip is in Y class.
Can I call UA and reasonably expect original routing credit' for the cancelled earlier EWR SFO in J? No idea if ticket was reissued in J class but doubt it (club check in agent noted G basis and J fare and accepted explanation about VDB offer).
Or just sol due to standby getting a Y fare?
May 20, 2019, 6:58 am
#48
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,400
Not likely, no. You can ask, but your original routing was nonstop in G, so that's what you should expect for ORC.
May 21, 2019, 9:17 pm
#49
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
amazingly with no intervention the PQM posted in J -- which the GA had offered at rebooking when I volunteered but which I was expecting to have to beg MPSC to do. Thanks United!!!
Jun 12, 2019, 12:11 pm
#50
Join Date: Dec 1999
Programs: UA 1K/1MM, AC 25K, Marriott LT Platinum
Posts: 436
I'm getting close to 1MM. I had forgotten about this trip, but about 5 years ago, I was involuntarily rerouted on an international itinerary due to a UA flight cancellation. I was rebooked on a partner airline, so I still got the PQMs and I never thought about calling in to request ORC. I tried to call today to request MM credit, but they said the flight had to have been in the last 1 year. Is there anything else I can do (other than keep flying )?
)?
Jun 12, 2019, 12:31 pm
#51
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Afraid it is too late.
Jul 4, 2019, 2:51 pm
#52
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,218
So was booked in R class but due to problem with flight was switched to a flight without PP and thus no R class. PQM came through as L class with associated low PQM and miles and PQD is some nominal amount.
Anyone else had issues with this?
Who do I contact to rectify this or am I SOL since I proactively switched from CDG-IAD to CDG-ORD?
TIA
Anyone else had issues with this?
Who do I contact to rectify this or am I SOL since I proactively switched from CDG-IAD to CDG-ORD?
TIA
Jul 4, 2019, 2:54 pm
#53
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
So was booked in R class but due to problem with flight was switched to a flight without PP and thus no R class. PQM came through as L class with associated low PQM and miles and PQD is some nominal amount.
Anyone else had issues with this?
Who do I contact to rectify this or am I SOL since I proactively switched from CDG-IAD to CDG-ORD?
TIA
Anyone else had issues with this?
Who do I contact to rectify this or am I SOL since I proactively switched from CDG-IAD to CDG-ORD?
TIA
Jul 4, 2019, 4:31 pm
#54
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
So was booked in R class but due to problem with flight was switched to a flight without PP and thus no R class. PQM came through as L class with associated low PQM and miles and PQD is some nominal amount.
Anyone else had issues with this?
Who do I contact to rectify this or am I SOL since I proactively switched from CDG-IAD to CDG-ORD?
TIA
Anyone else had issues with this?
Who do I contact to rectify this or am I SOL since I proactively switched from CDG-IAD to CDG-ORD?
TIA
Thinking about it some more ... 1KVoice is probably better since they may throw an ETC into the mix for the 'downgrade'.
Jul 4, 2019, 5:06 pm
#55
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
correcting L --> R should not be a problem. You paid for R and you should get R credit. I assume you are not asking for getting a differential back R --> L? If it is just the PQM/PQD/RDM ... a simple Email to [email protected] should do. State you were rebooked due to irops into a lower class of service and you are requesting credit for the originally purchased cabin.
Thinking about it some more ... 1KVoice is probably better since they may throw an ETC into the mix for the 'downgrade'.
Thinking about it some more ... 1KVoice is probably better since they may throw an ETC into the mix for the 'downgrade'.
Also even being painfully explicit (booked X class expected Y PQM and Z PQS; rebooked to A class, received B PQM and C PQS resulting in a deficit of J PQM/PQS) my last couple ORC requests have been trainwrecks. My last one specifically (C-C to nonstop M), only the flown M actually credited; first ORC request credited the dropped segment as if it were booked in low Economy classes (1 PQS and 100% PQM and didn't fix the earning for the flown segment); second one said they fixed it but nothing actually posted to the account; 3rd time I'm not sure what they did (I can't make any of the math add up) but I wound up with more PQM and PQS than I was expecting and I was afraid what would happen if I tried getting that fixed -- and of course each one told me to wait 7 days so this dragged out for nearly a month.
Jul 4, 2019, 5:23 pm
#56
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Be careful, 1KV does automated routing based on content analysis so if you confuse the algorithm it will just wind up in the mileageplus@ queue anyway. OP may be better off with two separate emails, and not referencing ORC in the 1KV email if they chose to go that route.
Also even being painfully explicit (booked X class expected Y PQM and Z PQS; rebooked to A class, received B PQM and C PQS resulting in a deficit of J PQM/PQS) my last couple ORC requests have been trainwrecks. My last one specifically (C-C to nonstop M), only the flown M actually credited; first ORC request credited the dropped segment as if it were booked in low Economy classes (1 PQS and 100% PQM and didn't fix the earning for the flown segment); second one said they fixed it but nothing actually posted to the account; 3rd time I'm not sure what they did (I can't make any of the math add up) but I wound up with more PQM and PQS than I was expecting and I was afraid what would happen if I tried getting that fixed -- and of course each one told me to wait 7 days so this dragged out for nearly a month.
Also even being painfully explicit (booked X class expected Y PQM and Z PQS; rebooked to A class, received B PQM and C PQS resulting in a deficit of J PQM/PQS) my last couple ORC requests have been trainwrecks. My last one specifically (C-C to nonstop M), only the flown M actually credited; first ORC request credited the dropped segment as if it were booked in low Economy classes (1 PQS and 100% PQM and didn't fix the earning for the flown segment); second one said they fixed it but nothing actually posted to the account; 3rd time I'm not sure what they did (I can't make any of the math add up) but I wound up with more PQM and PQS than I was expecting and I was afraid what would happen if I tried getting that fixed -- and of course each one told me to wait 7 days so this dragged out for nearly a month.
Jul 5, 2019, 6:17 pm
#57
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,218
What I also did was to forward with the original email my receipt dated May 29 (obviously before the flown flight) so it was there for their easy reference.
They responded within a couple of hours saying the correction should be made within 24-48 hours.
My advice for future reference is to forward the original receipt. This certainly would make it easy for the CS rep in the MPSC to fix the issue quickly.
I should note I did not ask for ORC - what I wanted was the correct fare class (PQM and miles) and PQD. The ORC (PQM and miles) is higher but I did not ask for ORC.
Last edited by Aussienarelle; Jul 5, 2019 at 6:26 pm
Jul 8, 2019, 4:14 pm
#58
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,038
I thought this would be a simple request but maybe I am wrong:
Last week I was scheduled to fly MCO-FRA-WAW all on LH on a UA ticket. My MCO-FRA was delayed due to weather so I missed my FRA-WAW flight. LH re-booked me FRA-HAM-WAW with FRA-HAM on LH and HAM-WAW on Lot. The re-booked flights were ticketed with a LH ticket #. All flights posted to my account but for FRA-HAM-WAW I didn't receive any PQDs. I am assuming due to the new non-UA ticket number. I am missing about $130 PQD. Simple I thought, just request ORC via UA's website. Nope. The UA people seem to think I am requesting missing miles from partner flights....
Last week I was scheduled to fly MCO-FRA-WAW all on LH on a UA ticket. My MCO-FRA was delayed due to weather so I missed my FRA-WAW flight. LH re-booked me FRA-HAM-WAW with FRA-HAM on LH and HAM-WAW on Lot. The re-booked flights were ticketed with a LH ticket #. All flights posted to my account but for FRA-HAM-WAW I didn't receive any PQDs. I am assuming due to the new non-UA ticket number. I am missing about $130 PQD. Simple I thought, just request ORC via UA's website. Nope. The UA people seem to think I am requesting missing miles from partner flights....
Jul 8, 2019, 5:49 pm
#59
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
I thought this would be a simple request but maybe I am wrong:
Last week I was scheduled to fly MCO-FRA-WAW all on LH on a UA ticket. My MCO-FRA was delayed due to weather so I missed my FRA-WAW flight. LH re-booked me FRA-HAM-WAW with FRA-HAM on LH and HAM-WAW on Lot. The re-booked flights were ticketed with a LH ticket #. All flights posted to my account but for FRA-HAM-WAW I didn't receive any PQDs. I am assuming due to the new non-UA ticket number. I am missing about $130 PQD. Simple I thought, just request ORC via UA's website. Nope. The UA people seem to think I am requesting missing miles from partner flights....
Last week I was scheduled to fly MCO-FRA-WAW all on LH on a UA ticket. My MCO-FRA was delayed due to weather so I missed my FRA-WAW flight. LH re-booked me FRA-HAM-WAW with FRA-HAM on LH and HAM-WAW on Lot. The re-booked flights were ticketed with a LH ticket #. All flights posted to my account but for FRA-HAM-WAW I didn't receive any PQDs. I am assuming due to the new non-UA ticket number. I am missing about $130 PQD. Simple I thought, just request ORC via UA's website. Nope. The UA people seem to think I am requesting missing miles from partner flights....
Jul 16, 2019, 7:11 pm
#60
Join Date: Jan 2018
Programs: UA, LH, BA
Posts: 294
UA flight got cancelled, UA rebooked me on Air France, will I still get UA PQM?
I only fly about 50,000 PQM on UA each year in order to re-qualify for Premier Gold(Star Gold).
My UA flight got cancelled due to malfunctioning lavatory or something. I guess it's not trivial if the plane doesn't have all lavatories in working order at 35,000 feet.
Anyway.... UA airport agent rebooked me on Air France. Air France checked me in and gave me my boarding passes. I actually got to the same destination almost an hour earlier than my original flight.
But like I said in the very beginning, I only fly enough to re-qualify for Gold each. This cancelled flight has put that in jeopardy, no? Will UA still give me the PQM from the original UA cancelled flight?
I'm on my mobile right now and it's hard to search for. Tried calling UA, but the hotel has bad intermittent wifi.
Thanks in advance!
My UA flight got cancelled due to malfunctioning lavatory or something. I guess it's not trivial if the plane doesn't have all lavatories in working order at 35,000 feet.
Anyway.... UA airport agent rebooked me on Air France. Air France checked me in and gave me my boarding passes. I actually got to the same destination almost an hour earlier than my original flight.
But like I said in the very beginning, I only fly enough to re-qualify for Gold each. This cancelled flight has put that in jeopardy, no? Will UA still give me the PQM from the original UA cancelled flight?
I'm on my mobile right now and it's hard to search for. Tried calling UA, but the hotel has bad intermittent wifi.
Thanks in advance!