Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)

UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)

    Hide Wikipost
Old May 30, 16, 3:38 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: paranoiatx
Wiki Link
Captain Denny's Retirement flight roll call. Please list your handle, cabin, and when you will be arriving in SEA, where we will arrange a dinner on 5/30.

Pat89339 - F - arriving 5/30
legalalien - F - arriving 5/31 (I can guest 2 into UC at either SEA or ORD)
Jubileesmom-F-arriving 5/30 ( I also can guest 2 into UC. )
Whiskarina - F - arriving 5/30
wxguy - F - arriving 5/30 via Capt Denny's second to last flight
FlyerBeek - F - arriving 5/29
JeepGuyDE - F - arriving 5/29 (need guesting into UC)
jmd001 - F - arriving 5/30 (would appreciate guesting into UC)
texasex95 - Y - arriving 5/31 (hopefully 5/30 if I can change my flight)
alanro - F - arriving 5/30 (I can also guest 2 into UC)
mendicantmonk - Y - arriving 5/30 (need guesting into UC)
SFO 1K - F - arriving 5/30 (I can guest 2 into UC)
wtigerFF - F - arriving 5/30 UA 635 (I can guest 2 into UC)
YRKInsider - F - arriving 5/30 UA 635 (can guest 2 into UC)
N1120A - F - Arriving 5/31 UA635 (Probably need guesting into UC)
CleUnited - Y - Arriving 5/30 (hopefully)
cawhite - F -arriving 5/30 UA635
paranoiatx - F - arriving 5/28 (can guest 2 into UC and/or 1 into CL)
Print Wikipost

Reply

Old Aug 29, 05, 4:03 pm
  #1  
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Original Poster
2019 FlyerTalk Awards
 
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 2MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,263
Post UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)

Capt. Denny has graciously agreed to share his schedule with FlyerTalkers and hopes to see many of us on his flights. I will be updating this post monthly with his schedule.

Note that Captain Denny's schedule is subject to change for irrops etc.

A "DUA" in the equipment column indicates a deadheading flight.

Here is his April/May schedule. It does not include his final flight.

Code:
Date	Day	Flt	Eqp	DptStn	Arr Stn	Dpt Tm	Arr Tm

APR 28	THU	769	753	ORD	SFO	09:17	11:56
APR 29	FRI	624	753	SFO	ORD	11:09	17:23

MAY 17	TUE	635	75A	ORD	SEA	09:21	11:45
MAY 18	WED	670	75A	SEA	ORD	13:50	19:44

MAY 21	SAT	2001	75A	ORD	LAX	09:05	11:31
      	   	314	75A	LAX	DEN	14:24	17:45
MAY 22	SUN	1767 	75A	DEN	DCA	09:45	15:05
      	   	1532	75A	DCA	DEN	16:21	18:20
MAY 23	MON	507	75B	DEN	EWR	14:10	19:57
MAY 24	TUE	1262 	75B	EWR	DEN	10:31	12:59
      	   	478	75A	DEN	ORD	15:20	18:48

MAY 25	WED	635	75A	ORD	SEA	09:21	11:45
MAY 26	THU	670	75A	SEA	ORD	13:50	19:44

FINAL UA FLIGHTS
MAY 30	MON	635	75A	ORD	SEA	09:21	11:45
MAY 31	TUE	670	75A	SEA	ORD	13:50	19:44

Last edited by Pat89339; Apr 22, 16 at 11:13 am Reason: Update schedule
Pat89339 is offline  
Reply With Quote
Old Jan 16, 06, 12:21 pm
  #2  
 
Join Date: Dec 2001
Location: Bloomington IN
Posts: 866
UAL's Captain Denny Flanagan

In the January 9 issue of Travel Agent Magazine there is a very nice article by Peter Greenberg, Travel Editor for NBC's "Today Show" regarding this pilot as an amabassador of goodwill on UA and his "Stop In and Say Hi" program for unaccompanied minors.
JerseyJoe is offline  
Reply With Quote
Old Jan 16, 06, 1:05 pm
  #3  
Liz
 
Join Date: Mar 2001
Location: Not at home
Programs: MP
Posts: 2,312
I've flown with him a few times, great guy. He is, IIRC, the pilot who started the airplane cards for the little kids (and big kids too).
Liz is offline  
Reply With Quote
Old Jan 16, 06, 1:25 pm
  #4  
 
Join Date: Apr 2003
Location: NYC
Programs: BAEC Silver, AA LTP 2MM
Posts: 3,359
I flew with him last year and vividly remember it as a great experience on what otherwise could have been a cruddy flight. We had a 2-hour ATC ground hold so we taxied out to a holding pad, shut down, and he had the F/As play movies (which were not normally shown on this 2 hour flight) and serve the F cabin dinner (very appropriate given the time of night we ultimately took off and landed). Capt. Flanagan was very thorough about keeping everyone advised of the status of the delay and making the best of the situation. At least twice during the ground stop he walked through the cabin, stopping to shake hands and talk with anyone who had questions about the flight, the a/c, UA in general, etc. Overall a great ambassador for UA.
UAL_Rulez is offline  
Reply With Quote
Old Jan 16, 06, 1:32 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Location: MileagePlus Premier Gold
Posts: 11,522
For some reason, I feel like UA had him appear in TV spots after 9-11.
UnitedSkies is offline  
Reply With Quote
Old Jan 17, 06, 10:12 am
  #6  
 
Join Date: Feb 2005
Posts: 142
Originally Posted by UnitedSkies
For some reason, I feel like UA had him appear in TV spots after 9-11.
I think the guy's name that was on the TV adds was Dennis Tate.
MCI Guy is offline  
Reply With Quote
Old Jan 17, 06, 10:31 am
  #7  
 
Join Date: Dec 2003
Location: Chapel Hill, NC - UA Nobody (sigh)/0.925MM, HHonors Diamond
Posts: 3,498
Capt. Denny's Wine Drawing

He flew a 757 ORD-SJC that I was on last week.

He came out to the gate before boarding and made a couple of humorous remarks ("The plane is in great shape. I'm in pretty good shape."). On boarding, he was standing at the door handing out small collector cards with specs on the 757.

He sent cards to everyone in F with a short note about how valued our business was and "Please let me know how we can exceed your expectations."

About an hour before landing, he came on the PA and told folks to look at the back of the 757 spec cards. If your card had his signature, you won a free bottle of wine. One person in F won, don't know about Y.

Cool fellow.
Chapel Hill Guy is offline  
Reply With Quote
Old Jan 18, 06, 3:46 am
  #8  
 
Join Date: Mar 2002
Posts: 568
Captain Denny flew our 757 to Hawaii last month. Same deal with the trading cards, the wine prize, and the first class notes about "letting them know how they could exceed our expectations." Incredibly, Captain Denny included his cell phone # and e-mail address on the card, too! I was very, very impressed.
vdb seeker is offline  
Reply With Quote
Old Feb 13, 07, 10:45 am
  #9  
 
Join Date: Feb 2007
Location: New York, NY
Posts: 1,844
Great flight on UA600 this morning

The pilot was greeting passengers while boarding and giving to them B757 cards.
Two cards were signed by him and those who had them won a bottle of wine! Well, done!!!! And the flight was almost on time in this weather - that is even better!
LilZeppelin is offline  
Reply With Quote
Old Feb 13, 07, 12:32 pm
  #10  
 
Join Date: Mar 2006
Location: HOU
Programs: UA 1P, SPG Gold
Posts: 605
Do you remember the pilot's name?
entilzhaFT is offline  
Reply With Quote
Old Jul 6, 07, 4:12 pm
  #11  
 
Join Date: Jul 2005
Posts: 303
I had Captain Denny Flanagan this past Tuesday (July 3rd, 07) from DEN-->OMA. What a great pilot to have had. He did a gate announcement before the flight, greeted all boarding pax at the doorway, gave out 757 cards to all pax. I was in F and received the handwritten thank-you on his business card that included an email address and cell telephone number.

Major props. His effort rubbed off on the crew too, they were great. I handed out two GTEMS to the captain and the FA in F. She said she must be doing something right because it was her third one in two days.

A+ experience.
boiflyer is offline  
Reply With Quote
Old Aug 27, 07, 11:05 pm
  #12  
 
Join Date: Jul 2004
Location: SFO
Programs: UA 1K
Posts: 613
Rather than starting a new thread - there's a top notch article on Captain Flanagan in tomorrow's WSJ:

http://online.wsj.com/article/SB118826634834410559.html - registration required

To a United Pilot, The Friendly Skies Are a Point of Pride Capt. Flanagan Goes to Bat For His Harried Passengers; Still, Some Online Skeptics

Capt. Denny Flanagan is a rare bird in today's frustration-filled air-travel world -- a pilot who goes out of his way to make flying fun for passengers. When pets travel in cargo compartments, the United Airlines veteran snaps pictures of them with his cellphone camera, then shows owners that their animals are on board. In the air, he has flight attendants raffle off 10% discount coupons and unopened bottles of wine. He writes notes to first-class passengers and elite-level frequent fliers on the back of his business cards, addressing them by name and thanking them for their business. If flights are delayed or diverted to other cities because of storms, Capt. Flanagan tries to find a McDonald's where he can order 200 hamburgers, or a snack shop that has apples or bananas he can hand out...

Last edited by FlyinHawaiian; Aug 28, 07 at 2:37 pm Reason: To comply with FT's copyright compliance policy
jujube is offline  
Reply With Quote
Old Aug 27, 07, 11:10 pm
  #13  
FlyerTalk Evangelist
 
Join Date: Dec 2004
Posts: 23,996
AWESOME article about an AWESOME guy! If only they were all like him!
lucky9876coins is offline  
Reply With Quote
Old Aug 28, 07, 2:06 am
  #14  
 
Join Date: Mar 2007
Location: Denver, CO USA
Programs: UA 1P, F9 Ascent, SPG Lifetime Gold, Marriott Silver
Posts: 816
Originally Posted by lucky9876coins View Post
AWESOME article about an AWESOME guy! If only they were all like him!
Easy with that thumb lucky, you might sprain it.
mlasser is offline  
Reply With Quote
Old Aug 28, 07, 3:34 am
  #15  
 
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,047
Originally Posted by jujube View Post
If flights are delayed or diverted to other cities because of storms, Capt. Flanagan tries to find a McDonald's where he can order 200 hamburgers, or a snack shop that has apples or bananas he can hand out. (...) the company reimburses him for the food he buys during prolonged delays.
So if UA reimburses Capt. Flanagan, presumably they might reimburse other captains and/or pursers who take such initiative... perhaps this might address the criticisms raised in this thread (see post #21 and replies thereto). I'm sure Capt. Flanagan has proven his good judgement and discretion in perfoming such actions and therefore has earned the trust of management, but perhaps other captains and pursers could be entrusted to do the same in such circumstances.
cepheid is offline  
Reply With Quote

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: