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UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)

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Old Apr 23, 2016, 1:38 pm
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Last edit by: paranoiatx
Captain Denny's Retirement flight roll call. Please list your handle, cabin, and when you will be arriving in SEA, where we will arrange a dinner on 5/30.

Pat89339 - F - arriving 5/30
legalalien - F - arriving 5/31 (I can guest 2 into UC at either SEA or ORD)
Jubileesmom-F-arriving 5/30 ( I also can guest 2 into UC. )
Whiskarina - F - arriving 5/30
wxguy - F - arriving 5/30 via Capt Denny's second to last flight
FlyerBeek - F - arriving 5/29
JeepGuyDE - F - arriving 5/29 (need guesting into UC)
jmd001 - F - arriving 5/30 (would appreciate guesting into UC)
texasex95 - Y - arriving 5/31 (hopefully 5/30 if I can change my flight)
alanro - F - arriving 5/30 (I can also guest 2 into UC)
mendicantmonk - Y - arriving 5/30 (need guesting into UC)
SFO 1K - F - arriving 5/30 (I can guest 2 into UC)
wtigerFF - F - arriving 5/30 UA 635 (I can guest 2 into UC)
YRKInsider - F - arriving 5/30 UA 635 (can guest 2 into UC)
N1120A - F - Arriving 5/31 UA635 (Probably need guesting into UC)
CleUnited - Y - Arriving 5/30 (hopefully)
cawhite - F -arriving 5/30 UA635
paranoiatx - F - arriving 5/28 (can guest 2 into UC and/or 1 into CL)
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UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)

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Old Aug 29, 2005, 3:03 pm
  #1  
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
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Join Date: Jan 2004
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Post UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)

Capt. Denny has graciously agreed to share his schedule with FlyerTalkers and hopes to see many of us on his flights. I will be updating this post monthly with his schedule.

Note that Captain Denny's schedule is subject to change for irrops etc.

A "DUA" in the equipment column indicates a deadheading flight.

Here is his April/May schedule. It does not include his final flight.

Code:
Date	Day	Flt	Eqp	DptStn	Arr Stn	Dpt Tm	Arr Tm

APR 28	THU	769	753	ORD	SFO	09:17	11:56
APR 29	FRI	624	753	SFO	ORD	11:09	17:23

MAY 17	TUE	635	75A	ORD	SEA	09:21	11:45
MAY 18	WED	670	75A	SEA	ORD	13:50	19:44

MAY 21	SAT	2001	75A	ORD	LAX	09:05	11:31
      	   	314	75A	LAX	DEN	14:24	17:45
MAY 22	SUN	1767 	75A	DEN	DCA	09:45	15:05
      	   	1532	75A	DCA	DEN	16:21	18:20
MAY 23	MON	507	75B	DEN	EWR	14:10	19:57
MAY 24	TUE	1262 	75B	EWR	DEN	10:31	12:59
      	   	478	75A	DEN	ORD	15:20	18:48

MAY 25	WED	635	75A	ORD	SEA	09:21	11:45
MAY 26	THU	670	75A	SEA	ORD	13:50	19:44

FINAL UA FLIGHTS
MAY 30	MON	635	75A	ORD	SEA	09:21	11:45
MAY 31	TUE	670	75A	SEA	ORD	13:50	19:44

Last edited by Pat89339; Apr 22, 2016 at 10:13 am Reason: Update schedule
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Old Jan 16, 2006, 11:21 am
  #2  
 
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UAL's Captain Denny Flanagan

In the January 9 issue of Travel Agent Magazine there is a very nice article by Peter Greenberg, Travel Editor for NBC's "Today Show" regarding this pilot as an amabassador of goodwill on UA and his "Stop In and Say Hi" program for unaccompanied minors.
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Old Jan 16, 2006, 12:05 pm
  #3  
Liz
 
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I've flown with him a few times, great guy. He is, IIRC, the pilot who started the airplane cards for the little kids (and big kids too).
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Old Jan 16, 2006, 12:25 pm
  #4  
 
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I flew with him last year and vividly remember it as a great experience on what otherwise could have been a cruddy flight. We had a 2-hour ATC ground hold so we taxied out to a holding pad, shut down, and he had the F/As play movies (which were not normally shown on this 2 hour flight) and serve the F cabin dinner (very appropriate given the time of night we ultimately took off and landed). Capt. Flanagan was very thorough about keeping everyone advised of the status of the delay and making the best of the situation. At least twice during the ground stop he walked through the cabin, stopping to shake hands and talk with anyone who had questions about the flight, the a/c, UA in general, etc. Overall a great ambassador for UA. ^
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Old Jan 16, 2006, 12:32 pm
  #5  
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For some reason, I feel like UA had him appear in TV spots after 9-11.
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Old Jan 17, 2006, 9:12 am
  #6  
 
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Originally Posted by UnitedSkies
For some reason, I feel like UA had him appear in TV spots after 9-11.
I think the guy's name that was on the TV adds was Dennis Tate.
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Old Jan 17, 2006, 9:31 am
  #7  
 
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Location: Chapel Hill, NC - UA Nobody (sigh)/0.925MM, HHonors Diamond
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Capt. Denny's Wine Drawing

He flew a 757 ORD-SJC that I was on last week.

He came out to the gate before boarding and made a couple of humorous remarks ("The plane is in great shape. I'm in pretty good shape."). On boarding, he was standing at the door handing out small collector cards with specs on the 757.

He sent cards to everyone in F with a short note about how valued our business was and "Please let me know how we can exceed your expectations."

About an hour before landing, he came on the PA and told folks to look at the back of the 757 spec cards. If your card had his signature, you won a free bottle of wine. One person in F won, don't know about Y.

Cool fellow. ^
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Old Jan 18, 2006, 2:46 am
  #8  
 
Join Date: Mar 2002
Posts: 568
Captain Denny flew our 757 to Hawaii last month. Same deal with the trading cards, the wine prize, and the first class notes about "letting them know how they could exceed our expectations." Incredibly, Captain Denny included his cell phone # and e-mail address on the card, too! I was very, very impressed.
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Old Feb 13, 2007, 9:45 am
  #9  
 
Join Date: Feb 2007
Location: New York, NY
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Great flight on UA600 this morning

The pilot was greeting passengers while boarding and giving to them B757 cards.
Two cards were signed by him and those who had them won a bottle of wine! Well, done!!!! And the flight was almost on time in this weather - that is even better!
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Old Feb 13, 2007, 11:32 am
  #10  
 
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Do you remember the pilot's name?
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Old Jul 6, 2007, 3:12 pm
  #11  
 
Join Date: Jul 2005
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I had Captain Denny Flanagan this past Tuesday (July 3rd, 07) from DEN-->OMA. What a great pilot to have had. He did a gate announcement before the flight, greeted all boarding pax at the doorway, gave out 757 cards to all pax. I was in F and received the handwritten thank-you on his business card that included an email address and cell telephone number.

Major props. His effort rubbed off on the crew too, they were great. I handed out two GTEMS to the captain and the FA in F. She said she must be doing something right because it was her third one in two days.

A+ experience.
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Old Aug 27, 2007, 10:05 pm
  #12  
 
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Rather than starting a new thread - there's a top notch article on Captain Flanagan in tomorrow's WSJ:

http://online.wsj.com/article/SB118826634834410559.html - registration required

To a United Pilot, The Friendly Skies Are a Point of Pride Capt. Flanagan Goes to Bat For His Harried Passengers; Still, Some Online Skeptics

Capt. Denny Flanagan is a rare bird in today's frustration-filled air-travel world -- a pilot who goes out of his way to make flying fun for passengers. When pets travel in cargo compartments, the United Airlines veteran snaps pictures of them with his cellphone camera, then shows owners that their animals are on board. In the air, he has flight attendants raffle off 10% discount coupons and unopened bottles of wine. He writes notes to first-class passengers and elite-level frequent fliers on the back of his business cards, addressing them by name and thanking them for their business. If flights are delayed or diverted to other cities because of storms, Capt. Flanagan tries to find a McDonald's where he can order 200 hamburgers, or a snack shop that has apples or bananas he can hand out...

Last edited by FlyinHawaiian; Aug 28, 2007 at 1:37 pm Reason: To comply with FT's copyright compliance policy
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Old Aug 27, 2007, 10:10 pm
  #13  
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AWESOME article about an AWESOME guy! If only they were all like him!^ ^ ^
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Old Aug 28, 2007, 1:06 am
  #14  
 
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Originally Posted by lucky9876coins
AWESOME article about an AWESOME guy! If only they were all like him!^ ^ ^
Easy with that thumb lucky, you might sprain it.
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Old Aug 28, 2007, 2:34 am
  #15  
 
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Originally Posted by jujube
If flights are delayed or diverted to other cities because of storms, Capt. Flanagan tries to find a McDonald's where he can order 200 hamburgers, or a snack shop that has apples or bananas he can hand out. (...) the company reimburses him for the food he buys during prolonged delays.
So if UA reimburses Capt. Flanagan, presumably they might reimburse other captains and/or pursers who take such initiative... perhaps this might address the criticisms raised in this thread (see post #21 and replies thereto). I'm sure Capt. Flanagan has proven his good judgement and discretion in perfoming such actions and therefore has earned the trust of management, but perhaps other captains and pursers could be entrusted to do the same in such circumstances.
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