Apr 23, 16, 1:38 pm
Last edit by: paranoiatx
Captain Denny's Retirement flight roll call. Please list your handle, cabin, and when you will be arriving in SEA, where we will arrange a dinner on 5/30.
Pat89339 - F - arriving 5/30
legalalien - F - arriving 5/31 (I can guest 2 into UC at either SEA or ORD)
Jubileesmom-F-arriving 5/30 ( I also can guest 2 into UC. )
Whiskarina - F - arriving 5/30
wxguy - F - arriving 5/30 via Capt Denny's second to last flight
FlyerBeek - F - arriving 5/29
JeepGuyDE - F - arriving 5/29 (need guesting into UC)
jmd001 - F - arriving 5/30 (would appreciate guesting into UC)
texasex95 - Y - arriving 5/31 (hopefully 5/30 if I can change my flight)
alanro - F - arriving 5/30 (I can also guest 2 into UC)
mendicantmonk - Y - arriving 5/30 (need guesting into UC)
SFO 1K - F - arriving 5/30 (I can guest 2 into UC)
wtigerFF - F - arriving 5/30 UA 635 (I can guest 2 into UC)
YRKInsider - F - arriving 5/30 UA 635 (can guest 2 into UC)
N1120A - F - Arriving 5/31 UA635 (Probably need guesting into UC)
CleUnited - Y - Arriving 5/30 (hopefully)
cawhite - F -arriving 5/30 UA635
paranoiatx - F - arriving 5/28 (can guest 2 into UC and/or 1 into CL)
Pat89339 - F - arriving 5/30
legalalien - F - arriving 5/31 (I can guest 2 into UC at either SEA or ORD)
Jubileesmom-F-arriving 5/30 ( I also can guest 2 into UC. )
Whiskarina - F - arriving 5/30
wxguy - F - arriving 5/30 via Capt Denny's second to last flight
FlyerBeek - F - arriving 5/29
JeepGuyDE - F - arriving 5/29 (need guesting into UC)
jmd001 - F - arriving 5/30 (would appreciate guesting into UC)
texasex95 - Y - arriving 5/31 (hopefully 5/30 if I can change my flight)
alanro - F - arriving 5/30 (I can also guest 2 into UC)
mendicantmonk - Y - arriving 5/30 (need guesting into UC)
SFO 1K - F - arriving 5/30 (I can guest 2 into UC)
wtigerFF - F - arriving 5/30 UA 635 (I can guest 2 into UC)
YRKInsider - F - arriving 5/30 UA 635 (can guest 2 into UC)
N1120A - F - Arriving 5/31 UA635 (Probably need guesting into UC)
CleUnited - Y - Arriving 5/30 (hopefully)
cawhite - F -arriving 5/30 UA635
paranoiatx - F - arriving 5/28 (can guest 2 into UC and/or 1 into CL)
UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)
Aug 30, 07, 1:12 pm
#46
A FlyerTalk Posting Legend
Join Date: Aug 2002
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Well I hope some of the FTers who have been lucky enough to fly w/ him DO contact GMA.
Also there are always good, bad & indifferent employees in any company. I've run across the lot in other companies as well as UA. But to say there are 40,000 bad employees at UA is quite simply absurd.
Cheers.
PS - I've gotten handwritten thank you cards from a few pilots (including on a A319, so not just the 757); some have had the email & some haven't. I still appreciate the gesture of the cards & when they walk through the cabins.
Also there are always good, bad & indifferent employees in any company. I've run across the lot in other companies as well as UA. But to say there are 40,000 bad employees at UA is quite simply absurd.
Cheers.
PS - I've gotten handwritten thank you cards from a few pilots (including on a A319, so not just the 757); some have had the email & some haven't. I still appreciate the gesture of the cards & when they walk through the cabins.
Aug 30, 07, 1:41 pm
#47
Join Date: Apr 2007
Location: YYC
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Posts: 762
Wirelessly posted (xx: BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100 UP.Browser/5.0.3.3)
I just went and found a handwritten card with email and cell# from an ORD based captain named John McFadden who piloted an A320 I travelled on. I guess I still have it because the simple gesture, which cost maybe $1 in business cards, the FA's handed out maybe 20, and took 5 minutes of his time was so out of the ordinary and almost shocking that I still have the card. I would not mind having a collection of business cards....
I just went and found a handwritten card with email and cell# from an ORD based captain named John McFadden who piloted an A320 I travelled on. I guess I still have it because the simple gesture, which cost maybe $1 in business cards, the FA's handed out maybe 20, and took 5 minutes of his time was so out of the ordinary and almost shocking that I still have the card. I would not mind having a collection of business cards....
Aug 30, 07, 1:44 pm
#48
Join Date: Jul 2006
Programs: UA 1K
Posts: 1,154
Please let us know when this piece will be aired, or post a URL link if available online! Thank you.
Aug 30, 07, 3:13 pm
#49
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA silver, Marriott Gold, Hilton Gold
Posts: 6,047
as an aside, there is a thread about denny flanagan on an automotive forum i frequent. another frequent poster there (from macedonia, oh) claims to know capt denny. apparently, his attitude runs in the family. here is an article he posted about capt denny's brother, a firefighter, and sister-in-law who helped save the life of a toddler who nearly drowned:
http://www.cleveland.com/plaindealer...580.xml&coll=2
http://www.cleveland.com/plaindealer...580.xml&coll=2
Aug 30, 07, 5:53 pm
#51
Join Date: Oct 2001
Location: Fairfax, VA
Programs: UAL 1K MM
Posts: 23
Wirelessly posted (xx: BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100 UP.Browser/5.0.3.3)
I just went and found a handwritten card with email and cell# from an ORD based captain named John McFadden who piloted an A320 I travelled on. I guess I still have it because the simple gesture, which cost maybe $1 in business cards, the FA's handed out maybe 20, and took 5 minutes of his time was so out of the ordinary and almost shocking that I still have the card. I would not mind having a collection of business cards....
I just went and found a handwritten card with email and cell# from an ORD based captain named John McFadden who piloted an A320 I travelled on. I guess I still have it because the simple gesture, which cost maybe $1 in business cards, the FA's handed out maybe 20, and took 5 minutes of his time was so out of the ordinary and almost shocking that I still have the card. I would not mind having a collection of business cards....
I just did the same thing and found Capt. McFadden's card (at the bottom of the pile on my desk). I think I'll e-mail him. He's probably a little disappointed that Capt. Flanagan gets the recognition while there are a number of pilots who make the same gesture.
Aug 30, 07, 6:23 pm
#52
Join Date: Jul 2005
Location: SEA
Programs: UA*G, UA 1MM
Posts: 1,277
I just received this information on the airing of the segemnts regarding Captain Flannagan. Kudos to United for highlighting one of their best! ^
All three morning shows (NBC, ABC, and CBS) filmed Captain Flanagan in action on three of his flights today: the 6 AM to DCA, the 940 AM return to ORD, and a 1 PMish flight to LGA. Captain Flanagan will appear live on NBC's "Today Show" on Friday, and all three networks' shows will feature a story on United/Captain Flanagan tomorrow, Friday, August 31st. Apparently, there will be a segment on David Letterman's "Late Show" tomorrow night, as well!
Aug 30, 07, 6:28 pm
#54
Join Date: Mar 2007
Location: Denver, CO USA
Programs: UA 1P, F9 Ascent, SPG Lifetime Gold, Marriott Silver
Posts: 816
If I was in Higgins position, I'd have that question laminated on a card with some service standards on the back and I'd require every employee to carry it on them at all times.
Aug 30, 07, 7:37 pm
#55
Join Date: May 2007
Location: some days Chapel Hill, NC; other days Weihai, China
Programs: UA GS; MU; LH; AC; OS
Posts: 183
Denny Flanagan certainly is a credit to UA, but I've yet to experience a bad crew. I've had more great crews than mediocre by about 90% of the time.
I cannot think of a bad crew. I cAAn't say the sAAme for certAAin other AAirlines. Maybe it's because I fly almost all int'l ? dunno.
He's great, and there are many more out there who deserve recognition, too. They're the reason my loyalty remains with United. Kudos, Denny.
zzyster
I cannot think of a bad crew. I cAAn't say the sAAme for certAAin other AAirlines. Maybe it's because I fly almost all int'l ? dunno.
He's great, and there are many more out there who deserve recognition, too. They're the reason my loyalty remains with United. Kudos, Denny.
zzyster
Aug 30, 07, 8:14 pm
#56
Join Date: May 2006
Location: LAX
Programs: UA 1K
Posts: 146
My Captain Flanagan Message on Business Card:
Mr. GP603, You are a valued customer and your business is Greatly appreciated! Please let me know how we can exceed your expectations.
Capt. Denny
*******
Such a simple, short gesture, but I really liked it and have kept the card over two years.
Mr. GP603, You are a valued customer and your business is Greatly appreciated! Please let me know how we can exceed your expectations.
Capt. Denny
*******
Such a simple, short gesture, but I really liked it and have kept the card over two years.
Aug 30, 07, 8:54 pm
#57
Senior Moderator, Moderator: Coronavirus, United MileagePlus, Environmentally Friendly Travel, FlyerTalk Cares
Join Date: Jun 1999
Location: SFO
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Posts: 17,712
We've removed a lot of off-topic posts from this thread. Before you post, please look at the thread title. It's about one person - Captain Flanagan. There are plenty of other threads you can contribute to if you want to discuss your service issues with other UA employee groups.
l'etoile
UA moderator
l'etoile
UA moderator
Aug 31, 07, 1:31 am
#58
Original Member
Join Date: May 1998
Location: Honolulu,HI, USA
Programs: UA 1K 3MM
Posts: 839
Capt Flanagan definitely amped up the halfway to Hawaii game on my last flight. Besides the usual mac nut prize drawings, he gave away 2 UA branded Sinatra CDs and 2 UA History of Flying books. Then the two people who had his signature on the back of his business card that he passed out on boarding, got bottles of wine. Of course, he did the usual personalized business cards for the frequent flyers.
I hope he flies the Hawaii route more often!
TF
I hope he flies the Hawaii route more often!
TF
Aug 31, 07, 5:46 am
#59
Join Date: Oct 2006
Location: IAD, and sometimes OMNI/PR. Currently: not far from IAD, but home will always be SAN (not far from the "touch my junk and I'll have you arrested" Memorial TSA Check Point) even if I'm not there so much these days.
Programs: UA, CO, Calcifer Award for Mad Haiku Skillz
Posts: 5,076
Captain Flanagan was just featured in a piece on the CBS Morning News. For those west of the US Eastern time zone, it was at about 7:15 am, you might catch it in your time zone. He really loves his job!
Aug 31, 07, 6:05 am
#60
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 23,996
I saw him on CBS as well, where they have a video about a flight with him yesterday. I then immediately switched over to GMA where they actually had him in person just minutes later, along with a similar video. They even talked about comments from FlyerTalk, and he mentioned that he doesn't know how to use a computer.
What a great guy!^
What a great guy!^
