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Frustrating - elites canít clear standby into empty biz seats- J goes empty

Frustrating - elites canít clear standby into empty biz seats- J goes empty

Old Apr 4, 2024, 9:38 pm
  #31  
 
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Originally Posted by aisleorwindow
That is indeed ridiculous. By comparison, AA does not have this policy. I have even gotten an F seat in this exact same scenario on AA.
Yeah but nowadays on AA you can't even get an airport agent to put you on the standby list unless you are OW Emerald. Maybe you can get an AAgent to try in IROPS cases
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Old Apr 5, 2024, 5:00 am
  #32  
 
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Originally Posted by fwfdan
Not sure I understand... are you saying drive hertz? I might be missing the /s or

But agree driving would be an option.

yes, sorry. I had a failed oral surgery in the 1959 and my tongue is permanently sewn to my cheek
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Old Apr 5, 2024, 5:42 am
  #33  
 
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Originally Posted by mariol
Disagree -- there were only enough empty seats for the elites on my my flight because of the op-ups -- they didn't op-up anyone for OP's flight, they did for mine (allowing elites standby to clear). Therefore I got to go when he did not. Both flights had seats available in F, upgrade list exhausted, and elites standing by. How is that NOT inconsistent?
You were lucky. Most of GAs just want to close the flight quickly. OP-up is too much work for some agents. This is the reason for this thread. The agent followed the standard standby protocols, so there was no inconsistency in implementing the UA policy.
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Old Apr 5, 2024, 8:48 am
  #34  
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Originally Posted by Baze
I also see our point of why don't they op up some economy people already on the flight to make room for standbys. In my 30 years of flying never heard of an airline doing that, especially if they are trying to get the flight closed.
Seriously? Other airlines do this all the time.
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Old Apr 5, 2024, 9:02 am
  #35  
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Originally Posted by aisleorwindow
Seriously? Other airlines do this all the time.
Source? An example?

I cannot think of a single airline that I would expect to op-up passengers to accommodate standbys. Clear out he upgrade list? Sure. Upgrade random passengers from Y in order to create space for someone who has a confirmed seat on another flight? I've never heard of this.

I'm disappointed that OP couldn't be cleared directly into F on a CPU route -- I want to say pmCO did that for me back in the day -- but I agree with the general consensus that it would be a technical violation of policy. It's just one of those violations of policy that clearly meet the spirit of the rules and doing the right thing for the customer.
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Old Apr 5, 2024, 10:04 am
  #36  
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Originally Posted by jsloan
Source? An example?

I cannot think of a single airline that I would expect to op-up passengers to accommodate standbys. ..
Again, my experience is predominantly with AA, and this was a few years ago (before all elites were automatically put on the upgrade list) but I was on an ORD-MSY flight and was given an op-up. Several pax (at least 4) were cleared off of the standby list after that.

Another example was flying LGA-ORD. Original flight returned to the gate and we offloaded, so went on standby for next LGA-ORD literally at next gate over, and cleared directly into F.

Perhaps this was not official policy, but it can be done. And I think we would all agree it's silly to let a flight go with empty seats when an irrops pax could be accommodated.
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Old Apr 5, 2024, 10:38 am
  #37  
 
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All this discussion is missing my major point of amazement: A UA flight that upgraded all MP status members and still had seats in F? Talk about a unicorn!
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Old Apr 5, 2024, 10:40 am
  #38  
 
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Originally Posted by jsloan
Source? An example?

I cannot think of a single airline that I would expect to op-up passengers to accommodate standbys. Clear out he upgrade list? Sure. Upgrade random passengers from Y in order to create space for someone who has a confirmed seat on another flight? I've never heard of this.

I'm disappointed that OP couldn't be cleared directly into F on a CPU route -- I want to say pmCO did that for me back in the day -- but I agree with the general consensus that it would be a technical violation of policy. It's just one of those violations of policy that clearly meet the spirit of the rules and doing the right thing for the customer.
I have been upgraded by both TWA and UA at times that I didn't expect because the flight had been overbooked or oversold and they wanted the plane to go out full. I don't know if the person that got my seat in coach was a standby, someone who had bought a ticket for that flight but didn't have a seat assignment, or what. All I can vouch for is that I have (rarely) found myself sitting in front instead of on/behind the wing as I had expected in cases where the airline was motivated to fill the plane.
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Old Apr 5, 2024, 10:49 am
  #39  
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Originally Posted by ExplorerWannabe
I have been upgraded by both TWA and UA at times that I didn't expect because the flight had been overbooked or oversold
Entirely different scenario, and totally standard.

Originally Posted by ExplorerWannabe
I don't know if the person that got my seat in coach was a standby, someone who had bought a ticket for that flight but didn't have a seat assignment, or what.
Overbooked / oversold would imply that you're talking about a confirmed passenger without a seat assignment.

Operational upgrades to clear space for a standby are not standard. aisleorwindow's example is unusual, although it makes sense given that there were passengers with status available to upgrade (back in their e500-equivalent upgrade process). I suspect this would mostly be limited to North American airlines, and only during IRROPS.
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Old Apr 5, 2024, 11:11 am
  #40  
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Originally Posted by jsloan
Operational upgrades to clear space for a standby are not standard. aisleorwindow's example is unusual, although it makes sense given that there were passengers with status available to upgrade (back in their e500-equivalent upgrade process). I suspect this would mostly be limited to North American airlines, and only during IRROPS.
I agree it's unusual, but mostly because it's so rare that there are ever available F seats after the list is cleared

Not arguing, but genuinely curious why you think this would be limited to North America airlines and IRROPs situations? My LGA-ORD scenario was obviously IRROPS, but the ORD-MSY example was not.
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Old Apr 5, 2024, 11:16 am
  #41  
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Originally Posted by aisleorwindow
Not arguing, but genuinely curious why you think this would be limited to North America airlines and IRROPs situations? My LGA-ORD scenario was obviously IRROPS, but the ORD-MSY example was not.
North American airlines, because the idea of giving away J for free is pretty much limited to North America. (Also, intra-Europe, the size of the business class cabin isn't fixed).

IRROPS, because giving away a J seat to a passenger who didn't pay for it, to accommodate someone else, only really makes sense if it's a situation that's in the airline's control as opposed to just the whim of a standby passenger.
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Old Apr 5, 2024, 12:59 pm
  #42  
 
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Originally Posted by tods27
All this discussion is missing my major point of amazement: A UA flight that upgraded all MP status members and still had seats in F? Talk about a unicorn!
Late last year I was on a flight that went over as 1/12 in F (and I think pretty close to full in back). There were no names listed on the UG list.

Granted that was somewhere in Wisconsin (MKE/MSN/GRB/ATW)-ORD

It was kind of surreal and the FA spent way too much time asking if I was sure I didn't want/need anything relative to the time we were in the air
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