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RUMOR Polaris Seat?/ Soft Service? / Branding? Refresh

RUMOR Polaris Seat?/ Soft Service? / Branding? Refresh

Old Sep 6, 23, 3:00 pm
  #1  
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RUMOR Polaris Seat?/ Soft Service? / Branding? Refresh

As reported by Live and Lets Fly (https://liveandletsfly.com/united-po...new-tableware/) United is hosting a “behind-the-scenes access to the world of in-flight cuisine”, which included a picture of what is rumored to be a Polaris soft product refresh, shown here:
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Old Sep 6, 23, 3:08 pm
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Changing the dishware and not improving the food feels reminiscent of a saying about deck chairs and the Titanic.

All right all right, all the _ASMs are lovely, but c'mon. 🙄
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Old Sep 6, 23, 3:19 pm
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It hardly seems like much of a thing to talk about. Yeah it looks pretty but does it move the needle?
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Old Sep 6, 23, 3:29 pm
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Originally Posted by drewguy
It hardly seems like much of a thing to talk about. Yeah it looks pretty but does it move the needle?
Maybe I'm being too cynical, but I'm guessing someone figured out how to put dishware in the capex column, and they're trying to extract some positive press in the process.

When will they serve the food in the photo? I'd much rather eat that than the current offering. Not that I can identify most of the food items. 😅🤣
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Old Sep 6, 23, 4:14 pm
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I note that they're showing one of the same old menus.
The potato chips looking interesting, and the hand is moving towards a bowl with (dip, salmon mousse, cream cheese?) in it.
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Old Sep 6, 23, 4:20 pm
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If they want to show immediate improvement they'll stop plopping the appetizer, bread, salad, and entree down all at once on a single tray and calling that prper service.
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Old Sep 6, 23, 4:42 pm
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When I hear "Polaris Soft Product Refresh", I get worried that the gel pillows and Saks bedding are going away.

Please don't. Just... please. Love those!
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Old Sep 6, 23, 5:13 pm
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Does anyone remember when "polaris" was rolled out? It was dismantled almost as quickly as it was launched. who remembers the bloody mary bar lol.

I dont have much confidence in UA rolling out anything decent and actually sticking with it.
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Old Sep 6, 23, 5:59 pm
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With regards to food, just copy any other airlines, and would take UA to new heights. From my POV, United's current catering in premium cabins is at the bottom of the bottom.
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Old Sep 6, 23, 6:12 pm
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Originally Posted by dmurphynj
When I hear "Polaris Soft Product Refresh", I get worried that the gel pillows and Saks bedding are going away.

Please don't. Just... please. Love those!
They're the best things about flying Polaris. Makes sleeping on a red eyes much easier, and you can't eat the food if you're asleep ;-)
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Old Sep 6, 23, 6:19 pm
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Originally Posted by Xyzzy
If they want to show immediate improvement they'll stop plopping the appetizer, bread, salad, and entree down all at once on a single tray and calling that prper service.
This, x1000
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Old Sep 6, 23, 6:36 pm
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Originally Posted by avi8tir
Does anyone remember when "polaris" was rolled out? It was dismantled almost as quickly as it was launched. who remembers the bloody mary bar lol.

I dont have much confidence in UA rolling out anything decent and actually sticking with it.
in order to have that level of service, the cabin size needs to be cut in half
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Old Sep 6, 23, 6:44 pm
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the wine flights and charlie trotter project meals barely lasted a year before the axe came
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Old Sep 6, 23, 6:53 pm
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Originally Posted by Unitedloyalflyer
in order to have that level of service, the cabin size needs to be cut in half
UA could elect to staff more than the FAA bare minimum number of flight crew. That's what airlines that aim to actually provide a premium experience do.

UA will never offer a premium soft product under current management, that should be very very obvious by now.
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Old Sep 6, 23, 6:56 pm
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Originally Posted by avi8tir
Does anyone remember when "polaris" was rolled out? It was dismantled almost as quickly as it was launched. who remembers the bloody mary bar lol.

I dont have much confidence in UA rolling out anything decent and actually sticking with it.
I remember the wine flight tasting! That was nice.
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