Cancellation nightmares.

Old Jul 18, 23, 10:37 pm
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Cancellation nightmares.

Starting 2-3 weeks ago when things got bad I missed multiple tries going to SYD due to cancellations of DCA-SFO, IAD-LAX, and IAD-SFO. Four times in seven days. Eventually had to abandon the vacation and move on.

Now? Four times in six days I’ve missed a trip to Europe due to more than half the DCA-EWR schedule being cancelled. Just got notice that my flight tomorrow will make five times in a week.

I don’t feel like leaving a four hour connection in Newark is unreasonable. I feel like that’s more than me doing my part when fights go every hour.

At what point is the paltry 30,000 miles they threw at us…insulting. It’s kind of hard to re-qualify for GS when they cancel all of your flights.

Last edited by WineCountryUA; Jul 18, 23 at 10:49 pm Reason: Discuss the issue, not the posters
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Old Jul 18, 23, 10:45 pm
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The weather on the East Coast has been pretty unfriendly to United recently. Couple that with very high aircraft utilization, few spares, crew out of place, and I can see why there have been more cancellations than normal.

DC to Newark is a pretty short hop. If you already know your flight is cancelled ahead of time, why not drive or take the train up? You could also connect in Europe instead of Newark, as international flights tend to be prioritized and you even get an extra 30 minutes of sleep heading over the pond that way
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Old Jul 18, 23, 10:47 pm
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Originally Posted by ironmanjt
Starting 2-3 weeks ago when things got bad I missed multiple tries going to SYD due to cancellations of DCA-SFO, IAD-LAX, and IAD-SFO. Four times in seven days. Eventually had to abandon the vacation and move on.

Now? Four times in six days I’ve missed a trip to Europe due to more than half the DCA-EWR schedule being cancelled. Just got notice that my flight tomorrow will make five times in a week.

I don’t feel like leaving a four hour connection in Newark is unreasonable. I feel like that’s more than me doing my part when fights go every hour.

At what point is the paltry 30,000 miles they threw at us…insulting. It’s kind of hard to re-qualify for GS when they cancel all of your flights.
Agreed - UA isn't doing you or the rest of us any favors if they can't deliver what they sold.

Fundamentally, if you need to get to Europe, it sounds like either trying out of IAD or using AA or DL or another airline at this point.

David

Last edited by WineCountryUA; Jul 19, 23 at 12:51 pm Reason: quote updated to reflect Moderator edit
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Old Jul 18, 23, 10:52 pm
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Originally Posted by DELee
Fundamentally, if you need to get to Europe, it sounds like either trying out of IAD or using AA or DL or another airline at this point.
Yes - UA's unusually high number of long-haul cancels recently has been noted here: Consolidated delayed/cancelled international flights (2023)

I suspect the best course at this point is to choose another airline.
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Old Jul 18, 23, 10:56 pm
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Originally Posted by cmhua777
DC to Newark is a pretty short hop. If you already know your flight is cancelled ahead of time, why not drive or take the train up? You could also connect in Europe instead of Newark, as international flights tend to be prioritized and you even get an extra 30 minutes of sleep heading over the pond that way
Train? Drive? Either of these options means leaving northern Virginia a minimum of six hours before youre transatlantic. Thats 3+ hours more than flying. That may be ok on vacation but when youre flying GS volume you cant afford that on the regular.

IAD is of course an alternate, but connecting in Europe means you get to your destination 3-5 hours later and lose the business day.

If UA cant deliver they shouldnt be selling. Full stop.
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Old Jul 18, 23, 10:58 pm
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Originally Posted by Kacee
Yes - UA's unusually high number of long-haul cancels recently has been noted here: Consolidated delayed/cancelled international flights (2023)
It seems the issue has been the domestic cancellations, not the international. Not that has changed the outcome.
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Old Jul 18, 23, 11:01 pm
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Originally Posted by WineCountryUA
It seems the issue has been the domestic cancellations, not the international. Not that has changed the outcome.
agreed - fortunately Ive been spared the international cancellations but theyre also massively up the last month. Its getting to EWR/SFO/LAX thats proving the nightmare.
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Old Jul 18, 23, 11:02 pm
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Originally Posted by WineCountryUA
It seems the issue has been the domestic cancellations, not the international. Not that has changed the outcome.
For all we know, the long-hauls were cancelled too :-)

In a similar vein, I've had a number of AA flights delayed recently due to no crew. I believe DL is having the same issues. All three carriers seem to be stretched very thin trying to fly schedules that don't take disruptions due to weather and staff shortages into account.
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Old Jul 19, 23, 12:23 am
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Originally Posted by ironmanjt
If UA cant deliver they shouldnt be selling. Full stop.
Truer words have not been spoken here.
Many posters here have been incredulous when I've pointed-out the string of IRROPS that I've experienced in the last 8 months. Reliability on UA is horrible. And it's not just due to weather. I've had 3 MX IRROPS in the last 2 months alone, and many more over the last 8 months. I've had to rent cars and drive one-way on more than one occasion because there was no hope for a recovery. Flying is horrible these days. I enjoy nothing about it anymore.
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Old Jul 19, 23, 3:34 am
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United and other airlines cancel regional flights such as DCA to EWR to reduce volume and further disruption during IROOPs.

I have already abandoned my DCA-NYC twice in as many weeks in order to get back to NY timely, via Amtrak train. I know this is not feasible for everyone, especially those with checked luggage and through ticket. I don't check bags and usually have separate tickets, so no risks cancelling the short segment and dash out of the airport.
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Old Jul 19, 23, 5:07 am
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I live in ALX, so DCA is closer. If Im going to Europe, I prefer flying out of IAD. The DCA-EWR flights are all on regional jets, which are always the first flights to be cancelled.
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Old Jul 19, 23, 6:20 am
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Originally Posted by ironmanjt
Train? Drive? Either of these options means leaving northern Virginia a minimum of six hours before youre transatlantic. Thats 3+ hours more than flying. That may be ok on vacation but when youre flying GS volume you cant afford that on the regular.
Don't think anyone is suggesting you do that for all trips moving forward. This is just a suggestion to get to your vacation. Things will stabilize for United at some point.
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Old Jul 19, 23, 6:50 am
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Originally Posted by ironmanjt
Train? Drive? Either of these options means leaving northern Virginia a minimum of six hours before you’re transatlantic. That’s 3+ hours more than flying. That may be ok on vacation but when you’re flying GS volume you can’t afford that on the regular.

IAD is of course an alternate, but connecting in Europe means you get to your destination 3-5 hours later and lose the business day.

If UA can’t deliver they shouldn’t be selling. Full stop.
Unfortunately, the reality is that all the US airlines are short of staff and equipment so that you have several choices at the current time:
1. Accept an extension of your total travel time for your journey to include driving, longer connections, connections in Europe,etc to account for the current mess.
2. Fly private jet
3. Don't travel much, if at all until the airlines sort out their problems (2025 at the earliest?). Time it will take for more aircraft and staff to come on line.

Complaining makes you feel better but unfortunately does nothing to solve your problem of the misery of current air travel. Wish it was better but its not nor will it be in the near future .

All the best
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Old Jul 19, 23, 7:11 am
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Originally Posted by Kacee
In a similar vein, I've had a number of AA flights delayed recently due to no crew. I believe DL is having the same issues. All three carriers seem to be stretched very thin trying to fly schedules that don't take disruptions due to weather and staff shortages into account.
That was also the case last summer and seems to be the new norm across the industry. And this month the weather in the NY area has been absolute garbage, which doesn't help. But it's incredibly frustrating that the entire US airline industry seems utterly unable to reliably deliver the service they're supposed to provide.
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Old Jul 19, 23, 7:35 am
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Originally Posted by mnhusker
3. Don't travel much, if at all until the airlines sort out their problems (2025 at the earliest?). Time it will take for more aircraft and staff to come on line.
2025? Thats optimistic when they have little motivation to improve things.
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