"Change fees will apply when you use the future flight credit" -- what? Are not ther
Jun 6, 2021, 2:29 pm
#1
Original Poster
Join Date: May 2009
Location: GLA
Posts: 1,214
"Change fees will apply when you use the future flight credit" -- what? Are not ther
"Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver."
Can anyone tell me what this means? The flight I booked qualifies for a change fee waiver, but if I cancel it to to get FFC, I don't know if I will still qualify for a change fee waiver. The future booking will be international and not ex-US, if that matters.
Can anyone tell me what this means? The flight I booked qualifies for a change fee waiver, but if I cancel it to to get FFC, I don't know if I will still qualify for a change fee waiver. The future booking will be international and not ex-US, if that matters.
Jun 6, 2021, 3:13 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,405
"Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver."
Can anyone tell me what this means? The flight I booked qualifies for a change fee waiver, but if I cancel it to to get FFC, I don't know if I will still qualify for a change fee waiver. The future booking will be international and not ex-US, if that matters.
Can anyone tell me what this means? The flight I booked qualifies for a change fee waiver, but if I cancel it to to get FFC, I don't know if I will still qualify for a change fee waiver. The future booking will be international and not ex-US, if that matters.
Jun 7, 2021, 1:17 am
#3
Original Poster
Join Date: May 2009
Location: GLA
Posts: 1,214
It means that applying a future flight credit is a change which therefore results in the change fee, if any, being collected. If the underlying fare doesn't have a change fee, then no fee will be charged. And if the underlying fare has a change fee, but there's a waiver of that fee in place, then no fee will be charged.
*Just talked to United chat and they said because my original ticket had a change fee waiver, I will not have a change fee when I rebook, even if it's an ex-Europe flight.
Last edited by giblet; Jun 7, 2021 at 6:48 am
Jun 7, 2021, 8:01 am
#4
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,405
The one that was cancelled. That represents your contract with UA until the new flight is booked. If your new flight has a change fee, that would be effective on a subsequent change, but It wouldn't apply retroactively to the change you were already making.
Aug 5, 2021, 1:43 pm
#5
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
Before I cancel these flights, I'd like to be sure of what will happen.
Flight #1: booked economy (not refundable) on July 11 for later this month with $50 travel bank from credit card & payment for rest. Will I get a TB credit with new expiration date and ETC for full amount of payment?
Flight #2: booked economy (not refundable) on July 11 for later this month with ETC. Will I get a new ETC for full amount?
Flight #1: booked economy (not refundable) on July 11 for later this month with $50 travel bank from credit card & payment for rest. Will I get a TB credit with new expiration date and ETC for full amount of payment?
Flight #2: booked economy (not refundable) on July 11 for later this month with ETC. Will I get a new ETC for full amount?
Aug 5, 2021, 1:55 pm
#6
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
Other trips have no changes fees period.
Changing or canceling should make no difference.
Aug 5, 2021, 3:22 pm
#7
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
Before I cancel these flights, I'd like to be sure of what will happen.
Flight #1: booked economy (not refundable) on July 11 for later this month with $50 travel bank from credit card & payment for rest. Will I get a TB credit with new expiration date and ETC for full amount of payment?
Flight #2: booked economy (not refundable) on July 11 for later this month with ETC. Will I get a new ETC for full amount?
Flight #1: booked economy (not refundable) on July 11 for later this month with $50 travel bank from credit card & payment for rest. Will I get a TB credit with new expiration date and ETC for full amount of payment?
Flight #2: booked economy (not refundable) on July 11 for later this month with ETC. Will I get a new ETC for full amount?
The problem cases are BE fares and trips originating (first flight) outside North America (or Canada). BE fares after 31 April have change fees. The others are presently covered by waivers, so even those are not a problem but may in the future.
Other trips have no changes fees period.
Changing or canceling should make no difference.
Other trips have no changes fees period.
Changing or canceling should make no difference.
N104UA: Thanks for the confirmation above.
Mar 4, 2023, 1:07 pm
#8
Join Date: Mar 2023
Posts: 2
cancel united flight
hello,
I am trying to cancel a united airlines flight from US to UK.
brought tickets online at united.com.
this is what show up when I try to cancel-
$6,354.70
To Future flight creditPlease use confirmation number XXXX to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 17, 2024.
2 Adult (18-64) $4,830.00 Taxes and fees $1,524.70.
so how much of my money will be refunded or can be used to book new flights later?
are the taxes and fees not refunded?
Thanks.
I am trying to cancel a united airlines flight from US to UK.
brought tickets online at united.com.
this is what show up when I try to cancel-
Transaction summary
Credit$6,354.70
To Future flight creditPlease use confirmation number XXXX to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 17, 2024.
2 Adult (18-64) $4,830.00 Taxes and fees $1,524.70.
so how much of my money will be refunded or can be used to book new flights later?
are the taxes and fees not refunded?
Thanks.
Mar 4, 2023, 4:13 pm
#9
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,424
hello,
I am trying to cancel a united airlines flight from US to UK.
brought tickets online at united.com.
this is what show up when I try to cancel-
$6,354.70
To Future flight creditPlease use confirmation number XXXX to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 17, 2024.
2 Adult (18-64) $4,830.00 Taxes and fees $1,524.70.
so how much of my money will be refunded or can be used to book new flights later?
are the taxes and fees not refunded?
Thanks.
I am trying to cancel a united airlines flight from US to UK.
brought tickets online at united.com.
this is what show up when I try to cancel-
Transaction summary
Credit$6,354.70
To Future flight creditPlease use confirmation number XXXX to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 17, 2024.
2 Adult (18-64) $4,830.00 Taxes and fees $1,524.70.
so how much of my money will be refunded or can be used to book new flights later?
are the taxes and fees not refunded?
Thanks.
u will have a Future Flight Credit (FFC) of $6,354.70 to use for travel that begins before February 17, 2024.
Mar 4, 2023, 4:26 pm
#10
Join Date: Mar 2023
Posts: 2
Thanks for the reply. so will I get to use the whole amount of $6,354.70 as credits to use for travel that begins before February 17, 2024?
It says change fees may apply, should I call the united representative to see if any change fees will be deducted?
Just want to make sure I will not be out of the Taxes and fees of $1,524.70.
If it is about 100-200 $ that is ok, but their website says a change fee of 400 for international flights, so that will be 800 for 2 people.
my ticket says United Economy (B) for 3 flights and United Premium Plus (O) for one flight.
Thanks.
It says change fees may apply, should I call the united representative to see if any change fees will be deducted?
Just want to make sure I will not be out of the Taxes and fees of $1,524.70.
If it is about 100-200 $ that is ok, but their website says a change fee of 400 for international flights, so that will be 800 for 2 people.
my ticket says United Economy (B) for 3 flights and United Premium Plus (O) for one flight.
Thanks.
Mar 4, 2023, 4:37 pm
#11
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
Thanks for the reply. so will I get to use the whole amount of $6,354.70 as credits to use for travel that begins before February 17, 2024?
It says change fees may apply, should I call the united representative to see if any change fees will be deducted?
Just want to make sure I will not be out of the Taxes and fees of $1,524.70.
If it is about 100-200 $ that is ok, but their website says a change fee of 400 for international flights, so that will be 800 for 2 people.
my ticket says United Economy (B) for 3 flights and United Premium Plus (O) for one flight.
Thanks.
It says change fees may apply, should I call the united representative to see if any change fees will be deducted?
Just want to make sure I will not be out of the Taxes and fees of $1,524.70.
If it is about 100-200 $ that is ok, but their website says a change fee of 400 for international flights, so that will be 800 for 2 people.
my ticket says United Economy (B) for 3 flights and United Premium Plus (O) for one flight.
Thanks.
you’ll get everything back in FFC, including fees/taxes. In the small chance there is a change fee, you’ll pay that separately when you select your new flights, and pay nothing when you cancel the existing itinerary.
May 28, 2023, 3:48 pm
#12
Join Date: Feb 2010
Posts: 28
Message from UA regarding use of future flight credits
Family of 3 who has booked RT SFO to NRT on ANA's PE. Now thinking of cancelling the flights and use the credit to rebook on UA as we want to try upgrading to business. There is no upgrade allowed for our ANA flights. However when I tried to cancel the flights, I got this message.
To Future flight creditPlease use confirmation number XXXXXX to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 22, 2024.
What do they mean by a change fee waiver? And they did not state how much the change fee will be. I don't want to make any change til I understand what it is about. Does anyone have any idea? Thank you.
To Future flight creditPlease use confirmation number XXXXXX to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 22, 2024.
What do they mean by a change fee waiver? And they did not state how much the change fee will be. I don't want to make any change til I understand what it is about. Does anyone have any idea? Thank you.
Last edited by WineCountryUA; May 28, 2023 at 4:08 pm Reason: hide PNR for privacy reasons
May 28, 2023, 3:51 pm
#13
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
Family of 3 who has booked RT SFO to NRT on ANA's PE. Now thinking of cancelling the flights and use the credit to rebook on UA as we want to try upgrading to business. There is no upgrade allowed for our ANA flights. However when I tried to cancel the flights, I got this message.
To Future flight creditPlease use confirmation number LJP1HS to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 22, 2024.
What do they mean by a change fee waiver? And they did not state how much the change fee will be. I don't want to make any change til I understand what it is about. Does anyone have any idea? Thank you.
To Future flight creditPlease use confirmation number LJP1HS to return to this canceled reservation in My Trips and make changes for a future trip. Change fees will apply when you use the future flight credit unless you qualify for a change fee waiver. Begin travel by: Feb 22, 2024.
What do they mean by a change fee waiver? And they did not state how much the change fee will be. I don't want to make any change til I understand what it is about. Does anyone have any idea? Thank you.
May 28, 2023, 4:02 pm
#14
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
If it was booked ex-SFO, and wasn’t basic economy (or whatever they call the equivalent to Japan - I thought there was a basic-like fare under a different name), there should be no change fee. You only get charged, when it exists, when rebooking.