Star Alliance Gold members eligible for CPU
Jan 4, 23, 1:59 pm
#1
Original Poster
Join Date: Jan 2023
Posts: 1
Star Alliance Gold members eligible for CPU
Are *G members eligible for CPU on United flights? I'm a *G (Krisflyer) but whenever I fly on United, I don't get put on the CPU / upgrade list. I spoke to customer care and they said that it's a system automated process and they can't do anything. However one time I spoke to an agent at the EWR United Club and I was manually put on the list. I was subsequently upgraded to Business.
Grateful for any thoughts because customer care is not helpful.
THank you!
Grateful for any thoughts because customer care is not helpful.
THank you!
Jan 4, 23, 2:30 pm
#3
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,522
Are *G members eligible for CPU on United flights? I'm a *G (Krisflyer) but whenever I fly on United, I don't get put on the CPU / upgrade list. I spoke to customer care and they said that it's a system automated process and they can't do anything. However one time I spoke to an agent at the EWR United Club and I was manually put on the list. I was subsequently upgraded to Business.
Grateful for any thoughts because customer care is not helpful.
THank you!
Grateful for any thoughts because customer care is not helpful.
THank you!
CPU is only for United's own premier members. As *A Gold, you are eligible for UC access. Your past experience with CPU may be a mistake.
I flew Air New Zealand recently. The only treatment for *A Gold is the early boarding and lounge access. I had to pay for a more spacious economy seat. ANZ does not have FC seats on A320.
Jan 4, 23, 2:42 pm
#4
Join Date: Jul 2014
Location: YYZ/SFO/AKL
Programs: NZ*G, back of the bus UA, corner of the MLL AC.
Posts: 373
Welcome to FT1
CPU is only for United's own premier members. As *A Gold, you are eligible for UC access. Your past experience with CPU may be a mistake.
I flew Air New Zealand recently. The only treatment for *A Gold is the early boarding and lounge access. I had to pay for a more spacious economy seat. ANZ does not have FC seats on A320.
CPU is only for United's own premier members. As *A Gold, you are eligible for UC access. Your past experience with CPU may be a mistake.
I flew Air New Zealand recently. The only treatment for *A Gold is the early boarding and lounge access. I had to pay for a more spacious economy seat. ANZ does not have FC seats on A320.
Jan 4, 23, 2:48 pm
#5
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,522
Nope. I did call as soon as I made the reservation. I asked for this benefit but was refused.
Jan 4, 23, 3:51 pm
#7
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.034MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 51,824
Jan 4, 23, 3:53 pm
#8
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,859
Jan 4, 23, 4:05 pm
#9
Join Date: Jan 2014
Location: Denver, Colorado
Programs: IHG Spire, Hilton Honors Gold, Marriott Titanium, Mileage Plus Gold
Posts: 1,715
Jan 4, 23, 4:36 pm
#10
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,515
I'll add to this, while you won't get on then CPU list, United still can see your status and give you a not-zero-but-almost-zero priority for operational upgrades (if economy is oversold but business isn't and all United elites are upgraded).
Happened to me but on Air Canada. This is a very, very rare thing though because you need to count on not having at least 6-24 (depends on plane type) United elites at any level without a companion and economy to legitimately be oversold....but there are some reports out there if you dig through here.
Happened to me but on Air Canada. This is a very, very rare thing though because you need to count on not having at least 6-24 (depends on plane type) United elites at any level without a companion and economy to legitimately be oversold....but there are some reports out there if you dig through here.
Jan 4, 23, 4:45 pm
#11
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,217
Ive had a few lucky experiences receiving opups on Star Alliance carriers, simply because they had no one else to give the Business class seat to and Economy was oversold. Could a non-UA Star Gold get an opup on United? Sure, but only after Uniteds GS, 1K, Platinum, Gold, and Silver members have been considered.
Jan 4, 23, 6:29 pm
#12
Join Date: May 2011
Location: Los Angeles
Programs: American Airlines ExecPlat, Asiana Diamond
Posts: 120
One thing to note also is you can get Economy Plus seats as *A Gold.
Head to the gate a bit before boarding and check the seatmap on the app, if there are still Economy Plus seats unclaimed or even just better paid Economy seats, just mention you are Star Gold and would like x seat, usually they will do it. 100% success rate on US based flights for me, of course the only time I got a no was from LHR to LAX and they were demanding money; while the outgoing flight to London they gave me an Economy Plus seat just fine.
Head to the gate a bit before boarding and check the seatmap on the app, if there are still Economy Plus seats unclaimed or even just better paid Economy seats, just mention you are Star Gold and would like x seat, usually they will do it. 100% success rate on US based flights for me, of course the only time I got a no was from LHR to LAX and they were demanding money; while the outgoing flight to London they gave me an Economy Plus seat just fine.
Jan 4, 23, 7:29 pm
#13
Join Date: Apr 2011
Location: CHI
Programs: UA 1K, AZ Exec, MR Titanium, IHG Platinum, Hilton Gold, National EE
Posts: 3,837
One thing to note also is you can get Economy Plus seats as *A Gold.
Head to the gate a bit before boarding and check the seatmap on the app, if there are still Economy Plus seats unclaimed or even just better paid Economy seats, just mention you are Star Gold and would like x seat, usually they will do it. 100% success rate on US based flights for me, of course the only time I got a no was from LHR to LAX and they were demanding money; while the outgoing flight to London they gave me an Economy Plus seat just fine.
Head to the gate a bit before boarding and check the seatmap on the app, if there are still Economy Plus seats unclaimed or even just better paid Economy seats, just mention you are Star Gold and would like x seat, usually they will do it. 100% success rate on US based flights for me, of course the only time I got a no was from LHR to LAX and they were demanding money; while the outgoing flight to London they gave me an Economy Plus seat just fine.
Jan 5, 23, 11:51 am
#14
Join Date: May 2008
Programs: Marriott Titanium, Hilton Diamond, Hyatt Globalist, AA Plat, UA Silver, Delta Silver
Posts: 452
If you are a couple traveling together one tip is to transition one person to United status as there are companion benefits.
Both my parents had status on EVA air for years which they mainly flew.
Transitioned my mom to United so they could at least get e+ for free which they were paying for.
They still get domestic United lounge access through the other persons EVA status.
Both my parents had status on EVA air for years which they mainly flew.
Transitioned my mom to United so they could at least get e+ for free which they were paying for.
They still get domestic United lounge access through the other persons EVA status.
