MileagePlus IT Upgrade - 15-16 Oct 2022 -- Multi issues / broken functionality
#47
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#48
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,359
It shows for me still. If you try doing a regular one-way search and then add
to the url, does it display the PP results?
However, not much value to doing that, since expert mode seems to be completely gone from website.
There are so many things wrong with the website right now I'm not going to bother trying to enumerate.
Code:
&ut=POINTS
However, not much value to doing that, since expert mode seems to be completely gone from website.
There are so many things wrong with the website right now I'm not going to bother trying to enumerate.
#49
Join Date: Aug 2013
Location: DEN
Programs: UA 1K; BR Gold
Posts: 85
I originated a flight this morning during the upgrade time and can confirm my mobile boarding pass worked as usual (had them in Apple Wallet and screenshots as backup). Not sure what was deployed, but fortunately, no hiccups and first flight was early. Happy to report no disruption.
#50
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
It shows for me still. If you try doing a regular one-way search and then add
to the url, does it display the PP results?
However, not much value to doing that, since expert mode seems to be completely gone from website.
There are so many things wrong with the website right now I'm not going to bother trying to enumerate.
Code:
&ut=POINTS
to the url, does it display the PP results?
However, not much value to doing that, since expert mode seems to be completely gone from website.
There are so many things wrong with the website right now I'm not going to bother trying to enumerate.
You are right, there isn't much value since we can't see anything.
UA IT "Upgrade" usually isn't good news.
#51
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I'm willing to bet that's intentional. I suspect United got tons of DYKWIS (Do You Know What I See) calls from people who either don't know how to interpret the numbers or who use the numbers to argue with the phone agents.
#52
Join Date: Dec 2011
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But the numbers are still available in the App?
#53
Join Date: May 2017
Posts: 2,267
Harder to argue with phone agents when you simultaneously need to be using your phone to look at the app?
#56
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#57
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,446
They did not.
Edit: For context
- Itinerary 1 had two segments. Shorter segment cleared well in advance. Long leg might have cleared at gate but hard to tell because pax was dropped from the waitlist (at least the visible waitlist - maybe he was still there). PPs burned on a <2hr segment.
- Itinerary 2 had a single segment. Pax 2 did not show on waitlist.
- Itinerary 3 was identical as itinerary 2 but pax still showed on waitlist. It was my 1mm companion though so assuming she was showing on the waitlist by virtue of her companion status.
Edit: For context
- Itinerary 1 had two segments. Shorter segment cleared well in advance. Long leg might have cleared at gate but hard to tell because pax was dropped from the waitlist (at least the visible waitlist - maybe he was still there). PPs burned on a <2hr segment.
- Itinerary 2 had a single segment. Pax 2 did not show on waitlist.
- Itinerary 3 was identical as itinerary 2 but pax still showed on waitlist. It was my 1mm companion though so assuming she was showing on the waitlist by virtue of her companion status.
#58
Join Date: Mar 2012
Location: BOS
Programs: UA 1k, Hyatt Globalist
Posts: 190
Advanced search is still not working for at least 3 segments:
Your united.com session timed out. Any transactions for which you have received confirmation during the session are not affected, however you must restart any searches or any incomplete transactions. If you were signed into your account, you'll need to sign in again.
Your united.com session timed out. Any transactions for which you have received confirmation during the session are not affected, however you must restart any searches or any incomplete transactions. If you were signed into your account, you'll need to sign in again.
#60
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Join Date: Oct 2001
Location: Austin, TX
Posts: 21,186
If the system was designed to be updated without downtime, thats one thing. But if it wasnt, it can be extremely difficult (read: prohibitively expensive) to update it in place. If the work being done is whats been suggested consolidating several databases into one most project plans would call for a maintenance window, because otherwise youd run a real risk of getting transactions out of order, displaying stale data, etc. And the older the system being replaced is, the worse of an idea it is to try to take shortcuts.
United IT is far from perfect, but they deserve a pass here, at least as far as requiring a maintenance window goes.