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MileagePlus IT Upgrade - 15-16 Oct 2022 -- Multi issues / broken functionality

MileagePlus IT Upgrade - 15-16 Oct 2022 -- Multi issues / broken functionality

Old Nov 1, 22, 9:24 am
  #196  
 
Join Date: May 2018
Location: Latin America and USA
Programs: UA 1K, AA Gold, Marriott Gold
Posts: 306
Today I received a targeted (maybe) email from United with the subject "Take 15% off your next flight. That's it. That's the email."

Sounds interesting, yeah? I open it and it's "exclusive savings for 18 to 23 year olds." It's auto-addressed to me, with my name, MileagePlus number, and MileagePlus balance included in the email.

Only thing is there are no 18-23 year olds in my household, on my United profile, on my wife's United profile... nowhere. Nor has there been, at least not for the few decades since I was in that age range myself.

So, perhaps another IT bug.
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Old Nov 1, 22, 2:14 pm
  #197  
 
Join Date: May 2018
Location: Latin America and USA
Programs: UA 1K, AA Gold, Marriott Gold
Posts: 306
Originally Posted by mnredfox View Post
I would cancel the request and reapply. Recently I had a flight where my PP didnt work properly because of this out of sync issue due to schedule change.
Did it today. It's appearing correctly in the system now. Glad I did it. Hopefully no schedule changes result in having to do it again.
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Old Nov 6, 22, 1:32 pm
  #198  
 
Join Date: Nov 2015
Posts: 145
Originally Posted by yyzprincess View Post
IT Update Nightmare continues. My Reservation in December , Checked my P+ upgrades .
SFO-EWRDEC 6 WL
SFO-EWR DEC 6 WL
SIN -SFO Dec 7 WL
EWR-YYZ DEC 8 WL

"This reservation is out of sync. Please check your reservation details for the most up-to-date information. You may also need to submit your upgrade request again".
I called 1K desk. The agent noted the This reservation is not out of sync. The Upgrades are correctly applied .

HUCA Same answer.!
I had one of these. The upgrade applied as normal at about t-60 hrs and one line disappeared. I then cancelled the other one manually after I got home and everything looks fine now.
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Old Nov 6, 22, 8:30 pm
  #199  
 
Join Date: May 2015
Posts: 612
I am trying to buy tickets online with miles and moving between dates. The website has logged me off 3 times already. And I am not inactive, I choose a new date and BAM, logged off.
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Old Nov 9, 22, 2:24 pm
  #200  
 
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,408
I can't seem to pull up any of my reservations at the moment.
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Old Nov 9, 22, 2:25 pm
  #201  
 
Join Date: Jul 2005
Location: SAN
Programs: UA 1MM/1K, HH Diamond
Posts: 6,609
Hmmm. Dot.bomb can't find any of my itins all of a sudden. Says none of the PNRs are valid. Oooops!
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as219 is online now  
Old Nov 9, 22, 2:26 pm
  #202  
 
Join Date: Jul 2021
Programs: HH Diamond, MB Titanium, UA Silver
Posts: 103
Originally Posted by BThumme View Post
I can't seem to pull up any of my reservations at the moment.
I am having the same issue. My error is "Your confirmation number, a 6 character alphanumeric code, and/or last name is not valid."
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Old Nov 9, 22, 2:26 pm
  #203  
FlyerTalk Evangelist
 
Join Date: Nov 2002
Location: ORD
Posts: 13,593
I'm getting the same thing on the web. The mobile app gives a similar error.
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Old Nov 9, 22, 2:27 pm
  #204  
 
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,408
Originally Posted by RK23 View Post
I am having the same issue. My error is "Your confirmation number, a 6 character alphanumeric code, and/or last name is not valid."
I got that error eventually.
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Old Nov 9, 22, 2:45 pm
  #205  
 
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 5,864
I was getting the error - but works now on the web - at least for me.
HNLbasedFlyer is online now  
Old Nov 9, 22, 2:55 pm
  #206  
 
Join Date: Dec 2019
Location: EWR
Programs: UA 1K, DL DM
Posts: 165
Getting the same error as those above. It works occasionally on web. But when I try to change a flight on the website, since that's the only one working, I'm getting a blank page when searching for the replacement flight. This is not a same day change.
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Old Nov 9, 22, 7:29 pm
  #207  
 
Join Date: Mar 2014
Posts: 230
Originally Posted by threecap View Post
Getting the same error as those above. It works occasionally on web. But when I try to change a flight on the website, since that's the only one working, I'm getting a blank page when searching for the replacement flight. This is not a same day change.
Same thing. Been monitoring prices for a flight change and haven't been able to change a flight for two days now. Hope it's fixed soon.

Edit: Three days now and can't change any of my flights on website or on app. Frustrating.

Last edited by zeus2120; Nov 10, 22 at 11:56 am
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Old Nov 11, 22, 2:30 am
  #208  
 
Join Date: May 2012
Programs: UA
Posts: 1,054
Originally Posted by zeus2120 View Post
Same thing. Been monitoring prices for a flight change and haven't been able to change a flight for two days now. Hope it's fixed soon.

Edit: Three days now and can't change any of my flights on website or on app. Frustrating.
Same and it recently broke on the Android app too.
thejaredhuang is offline  
Old Nov 11, 22, 8:05 am
  #209  
 
Join Date: Mar 2014
Posts: 230
Originally Posted by thejaredhuang View Post
Same and it recently broke on the Android app too.
I just found a temporary work around. When on the desktop site and trying to change flights, put "j" in the requested fare class. It will then work. Any other letter doesn't for me.
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