Germany airport (FRA, MUC, ... ) issues for UA traveler Summer 2022
#153
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,489
Your route and timing made all the difference.
Departures from non-Schengen B at that time are mostly just a handful of flights to Canada and non-Schengen Europe.
An hour or two later and you start getting into the first wave of Asia departures at lunchtime.
Departures from non-Schengen B at that time are mostly just a handful of flights to Canada and non-Schengen Europe.
An hour or two later and you start getting into the first wave of Asia departures at lunchtime.
#154
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
Through most of my travels to the Schengen zone, I can’t remember if there are any arrival airports that have a separate exit for hand baggage versus luggage retrieval. Most exits I’ve been to route through baggage claim regardless. Frankfurt was like this before where you exit the secure area into the departure level and leave without going down to baggage level, at least in the A/Z terminal.
#155
Join Date: Jul 2021
Location: NorCal
Programs: UAMP
Posts: 81
I felt like... I think you guys call them a "kettle"?
Last edited by sgtbalski; Jul 18, 2022 at 5:14 pm
#156
Join Date: Dec 2007
Location: SFO
Posts: 4,912
I’ve arrived in FRA intra-Schengen multiple times in the past 3-5 years and don’t remember any exits now where it doesn’t route you through baggage claim if arriving in A. Could be there maybe I made a wrong turn.
#157
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,300
I know this is a page ago but it made me laugh. While I don't travel nearly as much as many of you I would say a great deal more than your average person. No problems navigating myself anywhere in the USA or overseas until FRA three days ago.
I felt like... I think you guys call them a "kettle"?
I felt like... I think you guys call them a "kettle"?
#158
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,489
You have to walk through the public area to get to the escalators that take you down to B baggage claim.
#159
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,117
Every airport I've been to has had at least one customs officer observing Schengen arrivals. I've never been pulled aside, but I have seen it happen. On my most recent arrival at FCO they were totally plain-clothed aside from a badge on their hip.
#160
Join Date: Mar 2000
Location: Germany
Posts: 2,633
Oh, it‘s easy, just walk to A11 and continue straight ahead - voila, you left airside…
#161
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,222
Lol -- someone a few pages back noted that the Germans are orderly -- not efficient -- a perfect way to describe FRA. Due to the size of the airport and Schengen / Non-Schengen zones it's like two airports in one -- even the air train has two different sides! That's why I always tell people to just follow the signs -- on any given day no one knows how they will set up the airport -- and I know FRA like the back of my hand -- and many days I wonder why there is a bus to B and other days not -- and why some days my flights that arrive from the US are clean -- and some days they are not (seems to depend on bus gates to me) -- but I stopped expecting logic and efficiency and just follow the signs!
#162
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,489
Originally Posted by MarkyMarc;[url=tel:34434390
34434390]Just wanted to give my experience on the other side of the equation (exiting FRA back to the States) in case it helps anyone:
Pack patience and arrive early. May the odds be ever in your favor!
- UA 181 / 16th FRA-DEN 11:20 AM departure, Polaris
- Arrived to check luggage at 0700 (1 bag, 2 people ahead in the Polaris/1K line - long line already queued for economy check-in/baggage drop off)
- Took the 1 agent forever to process the pax at the counter. Completed check-in at 07:20 and made my way to Passport Control/border and subsequently security
- Arrived Passport Control (Z gates) at 07:25 - line was already back to the top of the escalator and wound around
- No bypassing for First/Business class. Everyone funneled into one automated reader.
- There was an agent there letting crew and anyone with extremely tight connections through
- This took me a solid 55 minutes to get through. During that time several people (at least 2 dozen) on the ORD-bound flight were jumping the queue (fine by me since I had plenty of time) as their flight was about to close. I'm going to say that some of them missed their flight (one group told me they'd been there since the counters opened at 5 AM).
- No bypassing for First/Business class. Everyone funneled into one automated reader.
- Arrived at Security and again no differentiation for First/Business. Everyone funneled into one line. Only one lane of security was open. At about 08:30 and additional 2 lanes opened up.
- Through security in roughly 20 minutes.
- Seems like when they opened the additional lanes, they also started letting First/Business through the left-hand side.
- Arrived to check luggage at 0700 (1 bag, 2 people ahead in the Polaris/1K line - long line already queued for economy check-in/baggage drop off)
Pack patience and arrive early. May the odds be ever in your favor!
the HGI. Any recent experiences indicating how early we need to awaken him?
#163
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
Lol -- someone a few pages back noted that the Germans are orderly -- not efficient -- a perfect way to describe FRA. Due to the size of the airport and Schengen / Non-Schengen zones it's like two airports in one -- even the air train has two different sides! That's why I always tell people to just follow the signs -- on any given day no one knows how they will set up the airport -- and I know FRA like the back of my hand -- and many days I wonder why there is a bus to B and other days not -- and why some days my flights that arrive from the US are clean -- and some days they are not (seems to depend on bus gates to me) -- but I stopped expecting logic and efficiency and just follow the signs!
Of course, this summer I used MUC, which appeared to be devoid of passengers on a Wednesday in July, so I can't speak to the current situation in FRA.... until next month!
#164
Join Date: Feb 2014
Location: SLC
Programs: UA 1K
Posts: 240
That's exactly where I stayed, too, A good choice and less than 10 minutes to the counters. The ORD-bound folks I chatted with said the counters didn't open until 0500. There was already a line when they got there at 0515 and it had to take them >2 hours to check-in/drop/bags/get up to border control (where I had already been for a while). I would say be there when the counters open and when you get to the border/Bundespolizei if it looks like it's going to be tight to make it to the gate, hug to the left and speak to the agent "troubleshooting" the automated kiosks. She was letting those whose flights were at/near boarding selectively jump the queue in a separate line. If you make it through with no issues, enjoy the offerings in the Senator Lounge. Safe and painless travels!
#165
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,489
Originally Posted by MarkyMarc;[url=tel:34442530
34442530[/url]]That's exactly where I stayed, too, A good choice and less than 10 minutes to the counters. The ORD-bound folks I chatted with said the counters didn't open until 0500. There was already a line when they got there at 0515 and it had to take them >2 hours to check-in/drop/bags/get up to border control (where I had already been for a while). I would say be there when the counters open and when you get to the border/Bundespolizei if it looks like it's going to be tight to make it to the gate, hug to the left and speak to the agent "troubleshooting" the automated kiosks. She was letting those whose flights were at/near boarding selectively jump the queue in a separate line. If you make it through with no issues, enjoy the offerings in the Senator Lounge. Safe and painless travels!
Incidentally, our grandson’s “new” passport would not work with the UA app, but it printed out first try at a kiosk just inside Departures.
OT but good golly it’s hot here. We’re dining in the Hilton restaurant next door to the HGI simply because it’s cool!
Thanks again, MarkyMarc.