mfirst

this is exactly part of the reason that I am asking - as WC pasted from the UA website and somewhat unclear from the HA site - the logic is unclear whether it is "AND" or a "OR"
It makes sense (like everything the airlines do these days) that only intra-island flights on HA count (like SFO-HLN on UA and then HLN-OGG, for example, somehow booked as 016 - but can you book OGG-HLN-OGG on 016 or just trust HA to enter your UA FF#?), but I got the impression (and hence the question) that much like I can book a flight to FRA on LH metal but get a 016 ticket - and "credit" with UA, I was wondering about the same for HA flights to/from the west coast to the island...even though it sounds like UA will allow you to use miles to book them - it appears (and from the discussions above) that you cant use $$$ to book them?

after all, if it was all simple, then FT would not need to exist - except for complaining......
-m

jsloan

UA wouldn't. But another operator could -- for example, LH would have access to UA codeshares on those flights if they were selling someone a UA fare plated on an LH ticket. It probably wouldn't come up frequently, but such a ticket could certainly be issued.

It doesn't matter if it's an AND or an OR for what you're trying to do. It will not be possible to get UA credit for the flights you're trying to get.

While I suppose this is possible, I've never seen HA metal awards for flights over the water. That rule is also intended for inter-island travel.

HA is a weird beast -- they're the primary provider of inter-island travel, which makes them a natural partner for all of the majors. But they're also a competitor on flights to the mainland. The FF rules are all designed to take that into account.

This much is clear:

1 - Booking on a 016 ticket does not make an otherwise-ineligible flight eligible. For example, I flew a Widerře segment on a 016 ticket recently. It did not earn MileagePlus miles (nor did I expect that it would).
2 - UA does not codeshare on longhaul HA flights. The only UA codeshares are inter-island flights.

Therefore, whether the requirements are AND or OR, there is no way to get MileagePlus credit for HA flights to the mainland. Not Premier-qualifying; not non-Premier-qualifying. The flights are not eligible.

IAH-OIL-TRASH

I'm not sure where you get the impression you can book a HA flight from the West Coast to Hawaii using UA miles. That is 100% false. And if HA allowed mileage redemptions between Hawaii and the West Coast, I might have redeemed some during the pandemic period when UA pulled completely out of Hawaii. I had to buy the HA tickets. And if HA provided FF credit between Hawaii and the West Coast, believe me, I would know. It is pretty simple - UA's partnership w/ HA only exists between the islands. There are no hacks/workarounds.

mfirst

A quick search shows what others have suggested - you can book, with miles, flights to from the islands that involve HA, but the over water to mainland appears to be restricted to UA metal with intra-island HA options.

IAH-OIL-TRASH

Correct. It's always been that way.

CApreppie

I'm flying ITO-HNL soon on a Hawaiian Y fare of all things. It is not a 016 ticket but I believe the website, despite being confusing, should allow me UA miles. Why would they have a chart for a non-016 ticket? I tried to see if United.com would spit that flight out and it did not.

Hawaiian's website/IT is dreadful (I know we complain about United's...), and appears no place to put a partner FF number. Do people have an agent enter it on the phone or at the airport?

Sounded like sannmann needed to actually go to UA CS to get the small number of miles credit. Clearly it is allowed or they would have denied it.

jsloan

I don’t.

As discussed, because other partners may want to sell those UA-coded, HA-operated flights. For example,LH might sell a ticket from FRA to ITO via SFO and HNL, using a UA code for HNL-ITO.

People put it in directly on the booking they make with the OAL, since those are the cases where it’s definitely allowed.

No, it’s not clear at all. It may be that UA decided it wasn’t worth the fight, or that the CS agent was sufficiently confused, because the wording is ambiguous.

I continue to believe that they’re not eligible, despite the result that sannmann posted. You’re welcome to try; please report your findings back. Perhaps if UA gets enough requests for credit, they’ll clarify the wording on the website.

CApreppie

I'll see if I can get credit for ~216 miles after the one-way I'll be taking soon.

HNLbasedFlyer

The UA website in my opinion makes it clear it has to be booked as codeshare with a UA flight number.

sannmann

Which, of course, is not possible if not booked on a 016 ticket. Meanwhile, United.com provides a table listing earnings for non-016 tickets on HA.

WineCountryUA

And in broken english states

jsloan

At the risk of repeating myself yet again, it is 100% possible to book a UA codeshare of an HA interisland flight on a non-016 ticket, and I have twice given the exact scenario in which this would happen. I understand that you believe you were correct when you pushed UA to credit you for your flight, but your logic here is flawed.

hkcj

Any success? I flew a non-codeshare interisland one-way that I feel I might as well request retroactive credit for with a program. I assume United is not the one, though.

CApreppie

Definitely no success. I didn't bother after the first decline email from customer service.

mfirst

I have flown on HA several times this year between islands as I was coming back from the mainland on UA 016 And I never recall getting any MP credits for any of the flights. United kept saying I needed to wait and deal with Hawaiian and Hawaiian just ignored me. I am sure this will get much easier when they merge with Alaskan /s