21 June 2022 UA928 LHR-ORD operated by a 752
#32
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And PMUA was runningTATL Ops to at least LHR at EWR back then. I think it stopped a bit later.
#34
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I get this reasoning and can sympathize a little with the current state of airline ops, but IMHO you only get to play this card a couple times before it gets old and you lose customer trust. First a 772HD on IAH-LHR, then another on IAD-MUC, and now this, all in the span of what, a month? 752s and 772HDs are not valid long-term spare aircraft for routes that are more-or-less Polaris guaranteed and sell PE.
UA has largely stayed off the radar of negative flight cancellation news - but I bet if they start just cancelling flights that would change.
It is easy to just say cancel the flight when it isn't your vacation or you have to be somewhere.
#35
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A 752 and 763 have nearly the same number of seats (depending on exact configuration). I'd rather have a different seat and aircraft -- but have an aircraft -- than be left trying to reroute my trip. FWIW, I lve the 752.
#37
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The 757 is good for FC because you turn left; it boards from the second door. This makes it easier for FAs to hang coats and serve PDBs too.
#38
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I get this reasoning and can sympathize a little with the current state of airline ops, but IMHO you only get to play this card a couple times before it gets old and you lose customer trust. First a 772HD on IAH-LHR, then another on IAD-MUC, and now this, all in the span of what, a month? 752s and 772HDs are not valid long-term spare aircraft for routes that are more-or-less Polaris guaranteed and sell PE.
(shrug) The airline is damned either way, and the best alternative is to get as many people to their destination as possible. If you happen to be on all 3 flights that had an aircraft substitution, well go buy a lottery ticket.
And that's 3 flights out of how many flights that operated with their assigned aircraft?
And that's 3 flights out of how many flights that operated with their assigned aircraft?
Now, as a passenger, I might be inclined to gripe about it and request a voucher in return (maybe $250 if I'd upgraded or bought an award ticket; $500 if I'd actually paid for J). And I think it would be fair to request a re-route via IAD, EWR or BOS if I really cared about the seat. (As it happens, I understand the PMUA business seats are better-padded than Polaris; for a short night flight like East Coast-LHR, it might be a better option.) But I don't think there's yet evidence that UA has decided to defer investment in Polaris by engaging in risky aircraft scheduling and then relying on inferior aircraft when its operations fall through.
#40
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I remember that flight well... UA906/907. At some point it was a one-stop continuing to DEN.