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Old Jun 11, 2022, 5:42 pm
  #1  
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PQP/Elite Status questions

Wondering if I'm confused about how PQP are awarded. I thought they were 1 per $1 of base fare, seat fees, etc. - but am seeing a weird number for a flight I recently booked. I booked a one-way ticket for $469 ($423 fare), paid $27 for a seat, and then a few days later, paid $299 to upgrade to first class.

On the app, there is a button to view "Accruals for this trip", and it says 1,530 Miles, 1 PQF, and 306 PQP. It was showing these same numbers before I purchased the $299 upgrade also. Where is this coming from? I would have expected 450 PQP (423 + 27) before purchasing the upgrade, and 749 after, but I'm probably confused about how PQP are calculated. If I'm right, it is common for the accruals to be incorrect before the flight occurs and will it correct automatically, or should I expect to spend hours on the phone getting it fixed?

This is particularly important because I currently have 2253 PQP and 7 PQF - thus if I got 749 PQP, I'd have 3002 with 8 PQF, and qualify for silver status. This would be nice to have before my return flight (2 days after the flight above, booked as a separate one-way). Should the premier status qualification take affect immediately after the first flight (and thus be effective for the return)?

Thanks.
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Old Jun 11, 2022, 5:49 pm
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The seat and first class upgrade will post as PQP separately from the flight (unless the FC upgrade was an actual fare exchange as opposed to DOD departure upgrade). Regarding the base fare, without seeing the fare construction line, can't say definitively, there could be non-carrier imposed surcharges included in the construction which wouldn't count towards PQP, even though they're not necessarily taxes either.
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Old Jun 11, 2022, 5:59 pm
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Originally Posted by Lux Flyer
The seat and first class upgrade will post as PQP separately from the flight (unless the FC upgrade was an actual fare exchange as opposed to DOD departure upgrade). Regarding the base fare, without seeing the fare construction line, can't say definitively, there could be non-carrier imposed surcharges included in the construction which wouldn't count towards PQP, even though they're not necessarily taxes either.
Thanks - makes sense about the seat and upgrade - looking back at previous earnings I see those as separate. "Unfortunately" from looking at the receipt, it looks like they'll refund the $27 for the seat since I later paid $299 for the upgrade, leaving me 25 PQP short of silver status - I'd rather just pay the $27!

re: the base fair, this is from the receipt - does this help? This is a pretty vanilla flight from LAX to ORD. I'm not too familiar with the pricing breakdowns but would that flight typically have $118 of non-carrier imposed surcharges?

Airfare: 423.12 USD U.S. Transportation Tax: 31.73 USD U.S. Flight Segment Tax: 4.50 USD September 11th Security Fee: 5.60 USD U.S. Passenger Facility Charge: 4.50 USD Total Per Passenger: 469.45 USD Total: 469.45 USD
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Old Jun 11, 2022, 6:06 pm
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When is that you have to use a United card to pay for upgrades to get PQP or is it miles, based on the upgrade amount??
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Old Jun 11, 2022, 6:39 pm
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Originally Posted by monkeys
This is a pretty vanilla flight from LAX to ORD. I'm not too familiar with the pricing breakdowns but would that flight typically have $118 of non-carrier imposed surcharges?
Historically, probably not. I don't think there are too many domestic surcharges. The only one I can think of is a Q surcharge, which is usually a domestic fuel surcharge. I have seen it on some TCONs recently but usually max I've seen is ~80. But theoretically there could be something hidden in the fare that wasn't seperated out on the receipt, which doesn't qualify for PQP. Or it could just be a system glitch.

Originally Posted by monkeys
Airfare: 423.12 USD U.S. Transportation Tax: 31.73 USD U.S. Flight Segment Tax: 4.50 USD September 11th Security Fee: 5.60 USD U.S. Passenger Facility Charge: 4.50 USD Total Per Passenger: 469.45 USD Total: 469.45 USD
I'm actually not sure if UA makes the fare construction available like DL or AA does. What I was thinking of was a line, usually in the receipt, that looks something like 10JUN21 CHI UA X/DEN UA SFO 1509.60JA0XDFN USD1509.60 END XT ORD DEN 85.52US 10.40 ......

That would tell us if there was a surcharge included in the Airfare, since I'm not sure if UA breaks the Q surcharge out on the receipt summary (or if they give PQP for a Q charge)

Originally Posted by PushingTin
When is that you have to use a United card to pay for upgrades to get PQP or is it miles, based on the upgrade amount??
PQP comes from $ spent on UA airfare, carrier imposed surcharges, seats, upgrades, or mileage upgrade copays. You earn these PQP regardless if you use the United card.

If you used the United card, you also get the 2 award miles/$ on United purchases, but award miles aren't PQP. For every $12,000 you spend on your United card (regardless of UA purchases or not), you earn 500 bonus PQP, subject to a max PQP earning amount depending on the type of card you have.

Last edited by Lux Flyer; Jun 11, 2022 at 6:51 pm
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Old Jun 11, 2022, 7:06 pm
  #6  
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Originally Posted by monkeys
..."Unfortunately" from looking at the receipt, it looks like they'll refund the $27 for the seat since I later paid $299 for the upgrade, leaving me 25 PQP short of silver status - I'd rather just pay the $27!
...
That refund is standard published policy. most people would scream if it wasn't


Originally Posted by monkeys
Airfare: 423.12 USD ...
for a domestic flight that is the PQP earned

Note the PQPs from upgrade, seat access fees, ... don't earn RDMs / award miles and post separate as mentioned
And they never show as PQPs on the reservation
Originally Posted by Lux Flyer
... That would tell us if there was a surcharge included in the Airfare, since I'm not sure if UA breaks the Q surcharge out on the receipt summary (or if they give PQP for a Q charge)...
All UA imposed surcharges are PQP earning and earn RDMs. The Airfare number includes carrier surcharges. It is only seperate when base fare is listed and surcharge is separate.

Have never seen a domestic only fare with a surcharge (since PQPs or PQDs started)

Last edited by WineCountryUA; Jun 11, 2022 at 7:14 pm Reason: merged consecutive posts by same member
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Old Jun 11, 2022, 8:46 pm
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Q is imposed by cat12 in the fare rules, and is mildly common including on domestic fares.

However, it is indeed included in PQP as carrier-imposed surcharge, and is often lumped into the "fare" component in the construction (this is DL since I'm lazy about finding a UA one):

Code:
MSP DL SFO Q32.56 226.98UAVOA0EL DL MSP Q32.56 282.79LAVOA0MQ USD 574.89 END ZP MSP SFO XT 43.11US 9.00ZP 11.20AY 9.00XF MSP4.50 SFO4.50
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Old Jun 11, 2022, 10:42 pm
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Originally Posted by findark
....and is often lumped into the "fare" component in the construction ....
Do you have an example where there is a (domestic) separate surcharge and not included in the fare for UA?

Last edited by WineCountryUA; Jun 11, 2022 at 11:00 pm Reason: domestic
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Old Jun 12, 2022, 5:26 am
  #9  
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Originally Posted by monkeys
If I'm right, it is common for the accruals to be incorrect before the flight occurs
Yes.

Originally Posted by monkeys
and will it correct automatically
Usually.

Originally Posted by monkeys
or should I expect to spend hours on the phone getting it fixed?
No. If it doesn’t post properly — $423 sounds about right for a domestic $469 fare — contact the MileagePlus Service Center. They’ll correct it without much fuss.
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Old Jun 12, 2022, 8:07 am
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Originally Posted by WineCountryUA
Do you have an example where there is a (domestic) separate surcharge and not included in the fare for UA?
Not right now, unfortunately. They are normally used to surcharge peak days of travel or specific routings/choices.

Technically not domestic, but they template something like this for the Hopper, e.g. SFO to GUM:

Code:
   MISCELLANEOUS/OTHER SURCHARGE OF USD 1000.00 PER
   DIRECTION WILL BE ADDED TO THE APPLICABLE FARE PER
   ADULT,ALLOWING CHILD/INFANT DISCOUNTS IF THE FARE
   COMPONENT INCLUDES TRAVEL ON ONE OR MORE OF THE
   FOLLOWING
           UA FLIGHT 154
           UA FLIGHT 155.
United.com shows this as part of the "fare" on the purchase screen, but a proper fare construction would be eg. Q1000.00 1414.00HFE0XSMH

However, UA also seems to similarly lump YQ, at least on their current display.
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Old Jun 12, 2022, 8:41 am
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Originally Posted by WineCountryUA
Do you have an example where there is a (domestic) separate surcharge and not included in the fare for UA?
Sure, the following fare construction contains a Q surcharge of 9.30 on the LAX EWR U-Fare.

LAX UA EWR Q9.30 506.05UAA0OHEN USD 515.35 END ZP LAX XT 4.50ZP 5.60AY 4.50XF LAX4.5
The UA website shows the following cost breakdown when going to book this, with no indication of the Q surcharge, instead just rounding it up into the Fare total, even though the proper breakdown is the fare filing for 506.05 plus the separate surcharge of 9.30 as shown in the fare construction.




However the fare filling does state
A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL ON MON/THU/FRI/SAT/SUN FROM 30JUN 22 THROUGH 29AUG 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 01SEP 22 THROUGH 02SEP 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL ON 05SEP 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 18NOV 22 THROUGH 20NOV 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 22NOV 22 THROUGH 23NOV 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 55.81 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 26NOV 22 THROUGH 28NOV 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 17DEC 22 THROUGH 24DEC 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 26DEC 22 THROUGH 03JAN 23. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL ON MON/ THU/FRI/SAT/SUN FROM 02MAR 23 THROUGH 10APR 23. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL ON MON/ FRI/SAT/SUN FROM 14APR 23 THROUGH 24APR 23. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. OTHERWISE A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL ON MON/THU/FRI/SAT/SUN FROM 30JUN 22 THROUGH 29AUG 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 01SEP 22 THROUGH 02SEP 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL ON 05SEP 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 18NOV 22 THROUGH 20NOV 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 22NOV 22 THROUGH 23NOV 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 55.81 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 26NOV 22 THROUGH 28NOV 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 17DEC 22 THROUGH 24DEC 22. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL FROM 26DEC 22 THROUGH 03JAN 23. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL ON MON/ THU/FRI/SAT/SUN FROM 02MAR 23 THROUGH 10APR 23. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 9.30 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL ON MON/ FRI/SAT/SUN FROM 14APR 23 THROUGH 24APR 23. NOTE - THIS PEAK TRAVEL SURCHARGE IS ASSESSED ON A FARE COMPONENT BASIS. AND - A SURCHARGE OF USD 93.02 PER FARE COMPONENT WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL.


But I will say, the PQP earning estimate does appear to include that Q charge, so does appear to answer the question that UA gives PQP for Q-surcharges (unknown if they do for YQ, as I believe other carriers don't?) And getting back to the original topic, does not explain the OP's discrepancy of estimated PQP earnings from the actual fare amount. So probably as has been suggested just a website display error and OP will likely earn PQP for the listed fare amount on their receipt.
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Old Jun 12, 2022, 9:00 am
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fare construction

Originally Posted by Lux Flyer


I'm actually not sure if UA makes the fare construction available like DL or AA does. What I was thinking of was a line, usually in the receipt, that looks something like 10JUN21 CHI UA X/DEN UA SFO 1509.60JA0XDFN USD1509.60 END XT ORD DEN 85.52US 10.40 ......
Yes, UA uses the FC (linear) on their tickets - unless they're Bulk, Consolidator, and the like. UA doesn't email this info to you, but you can ask a CSR for a printed copy of your ticket and you will see it there. BTW - your example is pretty pricy - $1500 for FC ORD-SFO and not on a non-stop!

Last edited by h2oflyboy; Jun 12, 2022 at 9:04 am Reason: quote
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Old Jun 12, 2022, 9:28 am
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Originally Posted by h2oflyboy
Yes, UA uses the FC (linear) on their tickets - unless they're Bulk, Consolidator, and the like. UA doesn't email this info to you, but you can ask a CSR for a printed copy of your ticket and you will see it there. BTW - your example is pretty pricy - $1500 for FC ORD-SFO and not on a non-stop!
Wouldn't trust anything in that fare construction, I literally just made it up on the fly, prices and fare basis code included. Now that I think about it, I actually think most domestic J filings wouldn't even have fare basis built like that and are usually just "JUA" since a full fare J has basically no restrictions. And for it to have "F" in the 7th position, it would need to start with an economy booking code then book into a discounted F bucket. And of course that construction has a nice 2% discount on the US transportation tax, among other issues.
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Old Jun 12, 2022, 9:56 am
  #14  
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Originally Posted by Lux Flyer
Sure, the following fare construction contains a Q surcharge of 9.30 on the LAX EWR U-Fare. ...
Thanks for the fare construction example but to the best of my known, UA does not breakout Q -- during purchase or on the receipt. To the UA flyer Q appears to be invisible.

YQ is a different animal
Originally Posted by Lux Flyer
so does appear to answer the question that UA gives PQP for Q-surcharges (unknown if they do for YQ, as I believe other carriers don't?) ...
There is no doubt, UA provide PQPs for YQ, common on international trip. This has been true since day one and UA specific mentions it
Airfare: 1534.00 USD
U.S. Transportation Tax: 39.40 USD
September 11th Security Fee: 5.60 USD
International Surcharge: 600.00 USD
U.S. APHIS User Fee: 3.96 USD
U.S. Customs User Fee: 6.11 USD
U.S. Immigration User Fee: 7.00 USD
.... (non-US fees/Taxes)
U.S. Passenger Facility Charge: 4.50 USD
Total Per Passenger: 2258.67 USD
Total: 2258.67 USD

Projected PQPs 2135
The following purchases earn PQP:
  • Base fare + surcharge
  • Economy PlusŪ seating or subscriptions
  • Preferred seat purchases
  • MileagePlus Upgrade Award co-pays
  • Paid upgrades on flights operated by United and United Express
  • Flights ticketed and operated by our Star Alliance™ partners
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Old Jun 12, 2022, 10:17 am
  #15  
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Just to come back to the original point - both Q and YQ as well as any other carrier-imposed fees have always counted for PQP/PQD etc. going back to UA first introducing spend-based qualification.
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