Jul 13, 2022, 8:14 am
High fare (class) but low bookings with lower fare published
Jun 7, 2022, 11:47 am
#32
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
Why do it for only heavily sold flights, then? Seems that it would be better to do it for the flights with lighter loads, but I have not seen it happen on any flight with C>0. (Of course, if the flight is really lightly loaded, it's indeterminate, since the display is capped at J9.)
Jun 7, 2022, 12:09 pm
#33
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,998
Why do it for only heavily sold flights, then? Seems that it would be better to do it for the flights with lighter loads, but I have not seen it happen on any flight with C>0. (Of course, if the flight is really lightly loaded, it's indeterminate, since the display is capped at J9.)
Jun 7, 2022, 1:39 pm
#34
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
There can be issues about stale inventory, clearly there was a disconnect in the reporting. Did you check the inventory after purchase?
Jun 7, 2022, 1:55 pm
#35
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,998
When I called Tech Support, they told me the same as you, i.e. inventory had changed between the time I started booking and finished. That sounded fishy to me, but who am I to say that it's not true? I didn't book on the first go-round because the price was so outrageous. Two days later, more C opened and I was able to book two tickets. I didn't check inventory post-booking but I certainly will in the future in the hopes of better understanding what is going on.
Jun 7, 2022, 1:59 pm
#36
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,402
When I called Tech Support, they told me the same as you, i.e. inventory had changed between the time I started booking and finished. That sounded fishy to me, but who am I to say that it's not true? I didn't check inventory post-booking but I certainly will in the future in the hopes of better understanding what is going on.
By buying one ticket in C, you probably pushed the RM system to think that sales were doing better than expected and it therefore re-calculated availability, either by zeroing out C or by zeroing out the economy fare class that's linked to C for differential pricing purposes.
Jun 7, 2022, 3:15 pm
#37
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,998
It sounds completely reasonable to me. The only way that you would have been able to buy one ticket in C and one in J is if they were on separate PNRs. One of the times that we're pretty sure Revenue Management runs inventory is immediately after a ticket is sold.
By buying one ticket in C, you probably pushed the RM system to think that sales were doing better than expected and it therefore re-calculated availability, either by zeroing out C or by zeroing out the economy fare class that's linked to C for differential pricing purposes.
By buying one ticket in C, you probably pushed the RM system to think that sales were doing better than expected and it therefore re-calculated availability, either by zeroing out C or by zeroing out the economy fare class that's linked to C for differential pricing purposes.