How to get to the gate without ticket? Gate Pass?
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#31
Original Poster
Join Date: Dec 2015
Programs: UA Mileage Plus
Posts: 170
The standard practice is for them to hand off the passenger to the gate agent. They have to go take care of other passengers. If the gate changes, the gate agent calls for another attendant to transport the passenger to the new gate.
Since you were there, there was no reason for the attendant to wait for the agent.
Since you were there, there was no reason for the attendant to wait for the agent.
I think unaccompanied disabled adults should be treated the same as unaccompanied minors. If they were unaccompanied minors I would get a gate pass and be able to go in with them.
I think the most surprising thing for me how this is not more in the news, with the elderly and unattended just being left at the gate to fend for themselves.
This does kind of fall apart for early arrivals (before there's an agent at the gate) -- I've seen a couple elderly/mobility channelged pax show up hours before flight and just kind of abandoned in the gate area with the attendant promising that someone will be back prior to boarding. On the flip side, agents know (or can easily determine) who has a WCHR SSR in their record. One would hope that if a gate change had occurred and at boarding a WCHR passenger was checked in but not boarded that might prompt an inquiry. But some agents will go all out and some agents will just kind of shrug while making 10 "Passenger Jones, this is your final and immediate boarding call for flight XXX to destinations. Doors will be closing in 5 minutes" [If a disabled passenger was actually "abandoned" and missed a flight, that's a good time to demand to speak with the Complaint Resolution Official (CRO) which airlines are required to have on site at the airport or available by phone to resolve disability-related issues [see 14 CFR 382 -- [url]https://www.ecfr.gov/current/title-14/chapter-II/subchapter-D/part-382?toc=1]
Particularly worth noting 14 CFR 382.91(a):
and 14 CFR 382.103
And as someone who tried get a gate pass, at a station where agents are usually willing to take the passenger-friendly view to rules, to meet and assist my "cannot walk distances" mother in law... Yeah, UA doesn't do that anymore. The official answer is it's unnecessary because that's what the attendants are there for.
Particularly worth noting 14 CFR 382.91(a):
and 14 CFR 382.103
And as someone who tried get a gate pass, at a station where agents are usually willing to take the passenger-friendly view to rules, to meet and assist my "cannot walk distances" mother in law... Yeah, UA doesn't do that anymore. The official answer is it's unnecessary because that's what the attendants are there for.
Last edited by WineCountryUA; May 24, 22 at 5:54 pm Reason: merging consecutive posts by same member
#32
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
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I think in all my years on FT, >15, I think there was only 1 such report and it was not UA.
Could it happen, perhaps. Does it happen often enough for it to be a major concern, not that I am aware
I appreciate the concerns one has for those unable to deal with travel, but as mentioned, there are services similar in nature to UCM with fees like UCM
#33
Join Date: Nov 2006
Location: Earth
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Posts: 936
Meeting Up With Friends Not Flying
I’m not even sure this is possible, but I figured this would be the place to ask. I’ll be flying through SFO in August and will have a 4 hour layover. Some good friends I haven’t seen for years wanted to come out to the airport and have a little reunion. My plan was to by UC passes for them so we could have a little get-together. BUT - is it possible to get through security to get into the UC? I ‘vaguely’ remember at one point that UA could issue you a non-flying boarding card to get you through TSA, but idk if it was UA or a different airline, or if I’m dreaming this up all together. So - thats my questions. Can my friends get through security somehow to meet me for a few hours in the UC - or do I have to leave the secure area to meet with them, and then go back through security? TIA everyone -
#34
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I’m not even sure this is possible, but I figured this would be the place to ask. I’ll be flying through SFO in August and will have a 4 hour layover. Some good friends I haven’t seen for years wanted to come out to the airport and have a little reunion. My plan was to by UC passes for them so we could have a little get-together. BUT - is it possible to get through security to get into the UC? I ‘vaguely’ remember at one point that UA could issue you a non-flying boarding card to get you through TSA, but idk if it was UA or a different airline, or if I’m dreaming this up all together. So - thats my questions. Can my friends get through security somehow to meet me for a few hours in the UC - or do I have to leave the secure area to meet with them, and then go back through security? TIA everyone -
#35
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,578
I’m not even sure this is possible, but I figured this would be the place to ask. I’ll be flying through SFO in August and will have a 4 hour layover. Some good friends I haven’t seen for years wanted to come out to the airport and have a little reunion. My plan was to by UC passes for them so we could have a little get-together. BUT - is it possible to get through security to get into the UC? I ‘vaguely’ remember at one point that UA could issue you a non-flying boarding card to get you through TSA, but idk if it was UA or a different airline, or if I’m dreaming this up all together. So - thats my questions. Can my friends get through security somehow to meet me for a few hours in the UC - or do I have to leave the secure area to meet with them, and then go back through security? TIA everyone -
My suggestion would be for your friends to pick you up and go to Millbrae for lunch. If you don't want to leave the airport, I recommend they come meet you at the International Terminal (you can walk between T3 and International G airside) as there are a few landside restaurants in the International Terminal.
Thread about conference room rentals here United Club Conference Rooms - fee?
#36
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Join Date: Oct 2001
Location: Austin, TX
Posts: 16,308
I’m not even sure this is possible, but I figured this would be the place to ask. I’ll be flying through SFO in August and will have a 4 hour layover. Some good friends I haven’t seen for years wanted to come out to the airport and have a little reunion. My plan was to by UC passes for them so we could have a little get-together. BUT - is it possible to get through security to get into the UC?
I agree, though; four hours is plenty of time to get out of the airport and do something more entertaining.
#37
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
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I ... Thread about conference room rentals here United Club Conference Rooms - fee?
Have closed that ancient thread
Last edited by WineCountryUA; Jun 1, 22 at 9:40 am
#38
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#39
Join Date: Jul 2015
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If you want to avoid UA taking your miles and canceling your account buy the refundable ticket on another airline that departs from the same terminal and don't attach any FF#. There are only a few UA stations where this wouldn't work as UA is the sole occupant and no airside connection to other terminals (EWR), although there are reports of getting through TSA in this event, it just depends on the agent.
#40
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How to get a gate pass w/out a flight?
What is the process for getting a gate pass to meet a family member at their arriving gate at SFO? Domestic flight, AUS-SFO, FWIW.
#41
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Unless a compelling reason, such as UCM, there are no gate passes anymore.
Special Services counter is where you go
Special Services counter is where you go