COVID19 UA-Schedule {Archive}

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Active thread; UA-Schedule changes; +25% TATL 2022 capacity, Q2 TPAC down 65% vs 2019; June changes

UA publishes a schedule for 330 days in advance (called Beginning of Schedule) and in the past would make tweaks quarterly and things would be fairly settles 3-4 months out. Updates would occur Friday evening / Saturday morning (Chicago time). Routine additions could occur anytime.
20 Oct 2021
Originally Posted by EWR764 View Post
In the earnings call today, UA noted that has been transitioning back to its 'normal' (pre-pandemic) 90-day schedule load process, which should be complete in the very near future.
However, during the COVID era, UA has gone to a more dynamic and shorter-term setting of schedule (as has the other carriers). Presently UA, while UA is still publishing a schedule for 330 days in advance it reflects pre-COVID operational levels and is considered just a placeholder schedule. Then 3-5 weeks prior to a month, UA makes a major update of that month's schedule.

Examples (Major updates)
The October 2020 schedule was updated 4-5 September 2020
The November 2020 schedule was updated 2-3 October 2020
The December 2020 schedule was updated 30-31 October 2020
Holidays can move the major date a week earlier or later.
Weekly updates are still generally done over night Friday-Saturday (Chicago)

UA does not publish a summary of most schedule changes but a variety of sources below do and summaries / links of those sources can be found in this thread & wiki.


Always crosscheck with UA's Travel Notices , Coronavirus (COVID-19) travel waivers and information, www.united.com/coronavirus as the situation is dynamic

17 May 2021 United Airlines Takes Big Step Toward Returning July Flying to Pre-Pandemic Levels
23 April 2021 United Airlines Continues to Build Summer Network, Adding Over 480 Daily Flights to its U.S. June Schedule
25 March 2021 United Airlines Adds New Direct Flights to Coastal Vacation Destinations Starting Memorial Day Weekend -- include updated on international routes also
11 Nov We are Back! United Announces Return to New York's JFK Airport
09 Nov Responding to Thanksgiving Travel Demand, United Adds Over 1,400 Domestic Flights to Schedule
16 Oct United Airlines Announces Eight New Routes and Increases Flights to 19 Destinations in the Caribbean, Central America and Mexico for Winter Sun-Seekers
02 Oct United Airlines Plans to Increase Service on More than 40 Caribbean and Mexican Beach Routes in November
09 Sept United Airlines Strengthens Global Network, Adding New Nonstops to Africa, India and Hawaii
04 Sept United Strategically Adds Limited Capacity to October Schedule
18 Aug United Airlines Doubles Service Between San Francisco and Shanghai
12 Aug Adjusting to Customer Demand, United Adds New Nonstop Service to Florida
31 July United Airlines Plans to Resume Service on More Than 25 International Routes in September post
01 July - From UA Hub, United Airlines Adds Nearly 25,000 Flights in August , post 2888
09 June -- From UA Hub, Summer 2020 route network schedule update

RoutesOnLine reports
20 Nov United mulls additional capacity cuts in the fourth quarter[/utl]
10 Nov
United seeks to take advantage of Thanksgiving holiday demand
19 Oct United adds more Latin America routes
16 Oct United plans aggressive competition on transcon routes from JFK
05 Oct United to serve China nonstop, plans more leisure resumptions
02 Oct United NW20 Long-Haul operations as of 02OCT20 post
09 Sept United Airlines adds Africa, India and Hawaii routes
04 Sept United Airlines Sep/Oct 2020 Intercontinental operations as of 04SEP20
13 Aug United targets Florida sunseekers from non-hubs
03 Aug More international routes return to Uniteds network
01 Aug United August - October 2020 Long-Haul operation changes as of 01AUG20
29 May United NS20 Long-Haul operation changes as of 29MAY20
02 May United 2Q20 Interim Long-Haul and NS20 update as of 0215GMT 02MAY20
02 May United 2Q20 Interim and NS20 Guam / Micronesia Island Hopper update as of 0215GMT 02MAY20
20 April COVID-19: North America market update - all carriers
18 April United NS20 {Summer 2020) Long-Haul operations as of 0400GMT 18APR20


**** The OAG weekly updates are no longer available on airlines.net ****
OAG Changes 3/2/2021: AA+ORD-BIL/FAT/GEG/ONT/SBA; B6+BOI,LGADEN,EWR-ACK/ANU/BQN/MVY/POP/SEA/STT/UVF; DL+CNY/DRO/LNK; NK; WN . post
OAG Changes 2/23/2021:AA In BOS-CMH/TVC,JFK-BOG/CLO/MDE/SCL/SNA,LGA-MCI/MYR/PNS;SY DFWSNA;UA In DENTWF,IADLWB,Out ORDOGS . post
OAG Changes 2/16/2021: AA Add PHX-ACV/BZN/CID/IDA,CLTAZS,DFWIDA,LAX-DRO/MSO,MIA-PBM/TLV; NK +CAKMYR; UA Cut HAV,Add HNLSNA . post
OAG Changes 2/9/2021: AA CLT-JAC/MHH/RNO; AV to ONT; DL Ends Some RDU/CVG/MIA Focus Routes, Adds LAX-IAH/OAK; UA Cuts SMX . post
OAG Changes 2/2/2021: AA DABPHL; AS Cuts EWRSJC,LAXORD,PHLSFO,PAE-BOI/PDX,More; F9 Axes 31 Routes; SY Expands; UA SJT; WN . post
OAG Changes 1/27/2021:3M to GSP; AA JFK-ATH/TLV; DL LGA-EYW/HHH/MYR,JFK-ACK/MVY; F9 New Routes; NK MCO-PAP/SDQ;WN FAT/SBA . post
OAG Changes 1/13/2021: DL Adds SEA-CUN/PVR/SJD,MSP-ESC;UA Adds IAD-ECP/PNS,ORD-FOD/MCW,IAH-SRQ Flights FEB-SEP . post
OAG Changes 1/5/2021: DL Resumes RDU-AUS/JAX/LAS, Ups FLL to 3X;B6 Trims MAR . post
OAG Changes 12/29/2020:B6 Adds EWRATL; DL Returns to JNU/KTN/SIT,SEA-TUS/PSP,BGRLGA,Exits CUNCVG;EI Leaves BDL/PHL
. post
OAG Changes 12/22/2020: Dozens of New Routes AA/B6/F9/NK/UA/WN;AA Exits VCE/MVD/EDI/PRG;BA Exits CHS/PIT/LGWJFK;UA to FAI . post
OAG Changes 12/15/2020:QR Into JFKMXP!;DL Drops CVG-BDL/CLT/MCI/STL,RDU-AUS/CLE/CMH/PIT,LAX-OMA/SAN,INDMCO,BDLCLE;AA Feb . post
OAG Changes 12/8/2020:Q1 Takedown AA/BA/DL/G4/NK/UA;UA Adds ORD-RDM . post
OAG Changes 12/1/2020: DL Cuts JAN More;4B Adds MSL-PNS; G4's New SNA Routes,Adds AZA-HOU (Phoenix-Houston) . post
OAG Changes 11/24/2020:AA Closes HPN/IPT/SWF;AS Adds SAN-SMF;WN Reveals SAV/SRQ Routes,HNL-LGB;DL Moves RSW-LGA to JFK . post
OAG Changes 11/17/2020: DL Guts JAN/FEB;UA Adds DEN-ECP/VPS/PNS/PBI/SRQ,JFK;LA BOG-MIA;CX Ends EWR/IAD/SEA . post
OAG Changes 11/10/2020: DL+MSPSRQ;F9 Out ICTDEN,Some Carib;LH Pauses 7 Routes;NK+SNAPHX;UA Pauses SMX . post
OAG Changes 11/3/2020:STOP THE HAMMERING;WN Suspends 100 Routes Till Mid-MAR;AA +EYW-MCO/TPA,SAVORD;B6 +JFKGEO . post
OAG Changes 10/27/2020: DL PSP-SEA,CUN-CVG/RDU,EYWLGA Daily;UA Adds BER Breaks Curse,Extends Sun Adds;4B BWIORF,EUGPDX . post
OAG Changes 10/20/2020:KEEP IT ROLLING (THE CANCELS);EK Suspends ATHEWR,JFKMXP,DXBSEA;UA Adds IAD-ABE/ERI/Carib,LAXSAP . post
OAG Changes 10/13/2020:ALL QUIET ON THE WESTERN FRONT;ET Switches ABJ for LFW;AM Exits DTWMTY;WN +MIA/MTY/PSP . post
OAG Changes 10/6/2020:UPHEAVAL;B6 Suspends SJC/ONT/BUR,Closes ORH/SWF?;NK Adds CAP;UA Adds JST/VCT;WN Adds Many Routes . post
OAG Changes 9/29/2020:STOP THE BLEEDING!;B6 Adds BDL Routes;DL Adds SLC-ANC,FLL-LAX,PVD Gone till March;UA Adds EWR-OGG . post
OAG Changes 9/22/2020:PSP on everybody;AA Adds PHX-LAP/LTO;DL Exits ORH;UA Suspends HAV . post
OAG Changes 9/15/2020:AI Adds DELEWR,Cuts DELORD;DL Adds Winter LAXRNO;EK Suspends MCO;FI/KL/UA Suspend Long Haul Routes . post
OAG 9/8/2020:OH THE HUMANITY;AA+DAB-DFW/PHL;AM Cuts;DL+LAXSAL,Suspends PVG?;NK Exits IAG/PBG/GSO?;UA Suspends ITH/MHT post
OAG Changes 9/1/2020:AA Adds PHX-BIL/BIS/BNA/CVG/TUL/YYC,CLT-FSD,JFK-SJD;AS to JAC;DL Drops BZN-SEA,Reverses Carib Cuts post
OAG Changes 8/25/2020:Cuts Begin for 21;DL DROPS NUMEROUS ROUTES INTL ROUTES FOR SUMMER 2021, Adds SEA-ONT,MSP-TVC post
OAG Changes 8/18/2020:FALL FALLING;AA/AS/DL Cuts;AC Drops SNAYVR;UA Adds LGA-Florida,SAL-IAD/LAX,DENCYS,IADPQI,IAHTLH post
OAG Changes 8/11/2020:RELATIVE QUIET;9K Cuts Routes;DL AM Swaps,Drops AUS-CVG;BA/WN/NK Cuts;UA New Routes post
OAG Changes 8/4/2020:SEPTEMBER SLIDE;AA Drops LAX-YVR;AM Drops AUS;AS Adds SAN-SBA; post
OAG Changes 7/28/2020:SLOW BLEED;AA Cuts LAX-EUG/FAT/MFR/RDM/SAN/SDF,LGA-TYS,ORD-SCE;DL Drops HAV/TGU/BOS Shrinks Trend for drawdown by DL/AA/WN and UA continues post
OAG Changes for 7/21/2020:AUGUST SINKING;EK Drops EWR-DXB; DL Drops MLI-MSP; Big Cuts for DL/NK has relativity small changes for UA (and AA), much larger changes for DL , NK and B6 post
OAG Changes 7/12/2020:EVOLUTION Some backsliding on previous Aug increases post
OAG Changes 7/5/2020: Significant number of September changes, in addition to previously announced August changes post
OAG Changes 6/28/2020:CALMING SKIES (minimal changes)
OAG Changes 6/21/2020:August Under Fire;...UA Out of SMX (Some August updates)
OAG Changes for 6/14/2020:THE CALM BEFORE? (very few UA changes)
OAG Changes 6/7/2020 July 2020 (mostly North American for UA)
OAG Changes 5/31/2020 (mostly international for UA)

Search | Simple Flying

30 Aug 2020
Change Fees "Are Gone For Good"(Worldwide ex-USA,non-BE),waiver til March2021 for all

Change Fees Are Gone For Good
Originally Posted by UA Insider View Post
The only thing constant is change and at United Airlines, some of the fees associated with changes related to flying are gone for good. The carrier announced today that it is permanently getting rid of change fees on all standard Economy and Premium cabin tickets for travel within the U.S., effective immediately. And starting on January 1, 2021, any United customer can fly standby for free, regardless of fare type, on a flight departing the day of their travel, a first among U.S. carriers, while MileagePlus Premier members can confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket if a seat in the same ticket fare class is available.

United is also extending its waiver for new tickets issued through December 31, 2020, to permit unlimited changes with no fee. This policy applies to all ticket types issued after March 3, 2020 and is valid for domestic and international travel.

The new change fee policy applies to all standard Economy and Premium cabin tickets for travel within the U.S. 50 states, Puerto Rico and the U.S. Virgin Islands and customers will not be limited in the number of times they adjust their flights.

Additionally, United is giving customers more flexibility to change their flights on the day of their travel so they can head home if a meeting ends earlier or enjoy a few more hours on vacation. With the ability to list for same-day standby for free, customers will now have an option to take a different flight with the same origin and destination airports as their original itinerary if space is available at departure. This enhanced option will be available to all customers for travel within the U.S. and to and from international destinations beginning on January 1, 2021. Customers who want to switch flights will be able to add themselves to the standby list through Uniteds award-winning mobile app, on united.com or at the airport no later than 30 minutes prior to departure for domestic flights and one hour before departure on international flights.

The carrier is also improving the travel experience for its MileagePlus members including waiving all redeposit fees on award travel for flights changed or cancelled more than 30 days before departure and allowing all MileagePlus Premier members to confirm a different flight on the day of their travel. As a way to thank MileagePlus Premier members for their loyalty, beginning January 1, 2021, all Premier members will be able to confirm a seat for free on a different flight with the same departure and arrival cities as their original ticket. This expanded option will allow MileagePlus Silver members and above to confirm a new seat in the same ticket fare class if space is available. Earlier this year, United announced that it will extend status for MileagePlus Premier and United Global Services members through January 2022. United also reduced thresholds for Premier qualification by 50 percent for each status level, to make reaching an even higher status tier easier.

For more information on Uniteds new flexible travel policies, visit https://www.united.com/ual/en/us/fly...hange-fee.html.




Change is here. Change fees are gone.Were permanently getting rid of change fees for most Economy and premium cabin tickets for travel within the United States. This includes Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. Learn more

For all other destinations, change fees are waived through December 31, 2020. See terms and conditions
Were extending electronic certificatesTo give you more flexibility when you travel, electronic certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020.

This policy change will automatically appear, but it may not be reflected everywhere right away. Wed appreciate your patience as we work to make that happen.
Award flight redeposit fees waived

Were waiving redeposit fees for award flights issued on or before December 31, 2020, that are canceled at least 30 days before the departure date. You can also change your award flight with no fee. Learn more about changing or canceling your award flight.
International travel advisories and waivers

For more information about international travel: CARES service exemptions for United
United Exemption 042520 FINAL ISSUED.pdf
United Airlines 2nd Exemption_051220_FINAL ISSUED.pdf
latest (tentative) -2020-5-5 Order to Show Cause

Other Resources and Statistics
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Old Mar 8, 20, 9:28 pm
  #1156  
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Join Date: Oct 2001
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Originally Posted by eng3 View Post
So if one "cancels" the ticket, then tries to use the value to "rebook" a cheaper ticket, they will NOT receive an ETC for the residual.
That is my interpretation. I would love to be wrong.

Originally Posted by Mike Jacoubowsky View Post
Thanks, yes, I checked the fare rules and no residuals allowed. But at least the tickets aren't tied together, meaning that the two separate travelers can travel separately in the future, right?
Correct; however, you would need to split the PNR to do it. When its time to rebook, if you say that you only want to rebook one passenger and leave the credit in the ticket for the other, the agent will split the PNR. I do not think that it is possible to add any new travelers to a PNR when making a change like this, so if you were originally traveling with your son, and now you wanted to travel with your wife using that credit, while your son took a separate trip, I think your wife would end up on a separate PNR also. (I may be wrong about this).
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Old Mar 8, 20, 9:35 pm
  #1157  
 
Join Date: Aug 2008
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Originally Posted by jsloan View Post
That is my interpretation. I would love to be wrong.
...
It certainly makes more sense.

The wording mentions the no residual value for the "change" but then separately talks about cancellation and forgets to mention the no residual value there. At least to me, it made me think cancel was different than change. But that would be confusing. And you are right, cancel + rebook is the same as a change.

I had just booked a trip to TLV and thought I might just hold on to and and see what happens thinking I can just cancel. But I will think I will go ahead and cancel at the 24hr mark. Though if Israel really started to ban US entry, I would think UA would have a separate waiver (allowing a full refund). Or just cancel the route.
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Old Mar 8, 20, 10:19 pm
  #1158  
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Originally Posted by ironmanjt View Post
Sigh, IAD-BRU which is usually packed has gone 772 > 764 (no Polaris, boo) and lots of other routes downsized too. Oddly, IAD-ZRH is going from 763 > 763 high J config. Odd.
Originally Posted by cfischer View Post
ZRH has been high J for a while. My May flights have been high J since I booked them in January
IAD-ZRH will go 76L on 28 March.
EWR-ZRH was rolled out just before X-mas.
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Old Mar 8, 20, 10:22 pm
  #1159  
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Originally Posted by Weatherboy View Post
It also means other big events are going to get the axe: Coachella, NAB 2020, more Upfronts/Newfronts. And the second punch comes in when they ground cruise ships.
NAB = National Association of Broadcasters

The 2020 NAB Show is scheduled for 18-22 April 2020 at the Las Vegas Convention Center.

https://nabshow.com/2020/attend/onsi...and-resources/

UA has a good number of flights to LAS, as does SW.
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Old Mar 9, 20, 1:18 am
  #1160  
 
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I dont see it mentioned with the other down-gauge news; HND-SFO going from Polaris 781 to 2x2 789 as of Mar29.
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Old Mar 9, 20, 2:15 am
  #1161  
 
Join Date: Sep 2008
Posts: 432
Originally Posted by eng3 View Post
It certainly makes more sense.

The wording mentions the no residual value for the "change" but then separately talks about cancellation and forgets to mention the no residual value there. At least to me, it made me think cancel was different than change. But that would be confusing. And you are right, cancel + rebook is the same as a change.

I had just booked a trip to TLV and thought I might just hold on to and and see what happens thinking I can just cancel. But I will think I will go ahead and cancel at the 24hr mark. Though if Israel really started to ban US entry, I would think UA would have a separate waiver (allowing a full refund). Or just cancel the route.
I cannot see them canceling the route because Israelis can definitely still fly in (though subject to quarantine). Also, I suspect non-Israelis will be able to as well if can self-quarantine. So maybe United will be reducing the frequency...
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Old Mar 9, 20, 6:26 am
  #1162  
 
Join Date: Mar 2013
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Posts: 2,820
Just was told that I am not going to be able to travel again until further notice.

Terrible time to be in the airline business... hopefully the airlines are better run these days, and that they can hedge some of their fuel costs with the low oil prices and position for the future.

Safe travels to those that are still able to do so.
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Old Mar 9, 20, 6:46 am
  #1163  
 
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United International March / April 2020 service changes as of 06MAR20

March 6 international changes as per this source:

United during the weekend of 06MAR20s schedule update filed international service adjustment, for March and April 2020. The service adjustment also covers the airlines Micronesia operation at Guam and Honolulu.

Chicago OHare Beijing Capital 05FEB20 30APR20 1 daily cancelled
Chicago OHare Brussels 28MAR20 26APR20 Reduce from 7 to 5 weekly, planned 787-10 service replacing 777-200ER unchanged
Chicago OHare Shanghai Pu Dong 05FEB20 30APR20 1 daily cancelled
Chicago OHare Tokyo Narita 08MAR20 27MAR20 1 daily cancelled (Planned Chicago OHare Tokyo Haneda from 28MAR20 unchanged)
Chicago OHare Zurich Planned service from 28MAR20 delayed to 01MAY20
Guam Chuuk Pohnpei UA176/095 1 weekly service unchanged
Guam Chuuk Pohnpei Kosrae Kwajalein Majuro Honolulu 2 weekly unchanged (Mondays and Fridays, both Guam and Honolulu departure)
Guam Chuuk Pohnpei Majuro Honolulu
01APR20 29APR20 Wednesdays service eliminates Pohnpei Kwajalein Majuro sector
05APR20 26APR20 Sundays service cancelled

Overall Island Hopper service reduces from 4 to 3 weekly. Breakdown of FSM and Marshall Islands frequency as follow:
Chuuk reduces from 5 to 4 weekly
Kosrae unchanged at 2 weekly
Kwajalein reduces from 3 to 2 weekly
Majuro reduces from 4 to 3 weekly
Pohnpei reduces from 5 to 4 weekly

Guam Fukuoka 29MAR20 01MAY20 Reduce from 10 to 7 weekly
Guam Koror 29MAR20 03MAY20 Reduce from 6 to 4 weekly (2 weekly service that extends to Manila unchanged)
Guam Nagoya 29MAR20 30APR20 Reduce from 14 to 10 weekly
Guam Saipan 01APR20 03MAY20 Reduce from 9 to 7 weekly
Guam Tokyo Narita 02APR20 30APR20 Reduce from 3 to 2 daily
Honolulu Tokyo Narita 28MAR20 24APR20 787-8 replaces 777-200ER, 1 daily
Houston Tokyo Narita 08MAR20 24APR20 1 daily cancelled
Los Angeles Shanghai Pu Dong 05FEB20 30APR20 1 daily cancelled
Los Angeles Tokyo Narita 08MAR20 24APR20 1 daily cancelled
Newark Barcelona 28MAR20 30APR20 767-400ER replaces 787-10
Newark Beijing Capital 05FEB20 23APR20 1 daily cancelled
Newark Berlin Tegel 29MAR20 11APR20 767-300ER replaces -400ER (Previously not covered)
Newark Frankfurt
UA960/961 eff 20MAY20 777-300ER replaces 787-10 (Instead of 28MAR20, reflected few weeks prior but not covered)
UA074/075 eff 01MAY20 Planned 2nd daily service resumption scheduled from 01MAY20 instead of 28MAR20 (Previous plan: eff 25APR20)

Newark Hong Kong 07FEB20 30APR20 1 daily cancelled (UA to operate 1 daily upon service resumption)
Newark Manchester 28MAR20 30APR20 757-200 replaces 767-300ER
Newark Milan Malpensa Reduce from 7 weekly to
01MAR20 14MAR20 cancelled
15MAR20 30APR20 3 weekly (767-300ER replaces -400ER from 29MAR20 to 30APR20)

Newark Rome 16MAR20 29MAR20 Reduce from 6-7 to 5 weekly
Newark Shanghai Pu Dong 05FEB20 30APR20 1 daily cancelled
Newark Tokyo Narita 28MAR20 24APR20 Reduce from 7 to 5 weekly
San Francisco Chengdu 05FEB20 30APR20 3 weekly cancelled
San Francisco Hong Kong 08FEB20 30APR20 2 daily cancelled
San Francisco London Heathrow28MAR20 30APR20 UA930/949 787-9 replaces 777-200ER
San Francisco Osaka Kansai 28MAR20 24APR20 Reduce from 7 to 5 weekly
San Francisco Paris CDG 28MAR20 30APR20 787-9 replaces 777-200ER, 1 daily
San Francisco Seoul Incheon 08MAR20 29APR20 Reduce from 7 weekly (12 weekly from 29MAR20) to 3 weekly
San Francisco Shanghai Pu Dong 05FEB20 30APR20 2 daily cancelled
San Francisco Singapore 08MAR20 23APR20 Reduce from 2 to 1 daily
San Francisco Taipei Taoyuan 01MAR20 30APR20 787-9 replaces 777-300ER (Previously scheduled until 27MAR20)
San Francisco Tel Aviv29MAR20 30APR20 Reduce from 7 to 6 weekly
Washington Dulles Beijing Capital 05FEB20 30APR20 1 daily cancelled
Washington Dulles Brussels 28MAR20 30APR20 767-400ER replaces 777-200ER
Washington Dulles Frankfurt28MAR20 26APR20 Reduce from 14 to 12 weekly
Washington Dulles Geneva28MAR20 30APR20 5 weekly cancelled (Except following dates from Washington: 02APR20 / 03APR20 / 17APR20 / 18APR20

Washington Dulles London Heathrow
UA918/925 28MAR20 30APR20 787-9 replaces 777-200ER
UA924/919 19APR20 30APR20 767-300ER replaces 777-200ER

Washington Dulles Munich 28MAR20 30APR20 767-400ER replaces 777-200ER
Washington Dulles Paris CDG 28MAR20 30APR20 787-9 replaces 777-200ER
Washington Dulles Rome28MAR20 30APR20 1 daily 767-400ER cancelled
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Old Mar 9, 20, 7:47 am
  #1164  
 
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Does this mean that as of right now UA is not flying SFO-HKG at all?
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Old Mar 9, 20, 8:00 am
  #1165  
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So are they parking all the retrofitted 772s? I assume the 789 is considerably more efficient, but they're essentially un-Polarizing virutally all the SFO routes. Not a great way to spur new paid bookings.
Originally Posted by returnoftheyeti View Post
Does this mean that as of right now UA is not flying SFO-HKG at all?
UA hasn't been flying to HKG since mid-February.
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Old Mar 9, 20, 8:42 am
  #1166  
 
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I wonder, if the travel bans and restrictions continue... will airlines be restructuring status requalification..... just a thought. I lost a couple big int'l trips as a result of corona, and if this continues on for even a few months, it may compromise my ability to get much beyond G this year.
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Old Mar 9, 20, 8:53 am
  #1167  
 
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Originally Posted by jjmoore View Post
I wonder, if the travel bans and restrictions continue... will airlines be restructuring status requalification..... just a thought. I lost a couple big int'l trips as a result of corona, and if this continues on for even a few months, it may compromise my ability to get much beyond G this year.
THere is another thread discussing this. The consensus is that UA is not doing anything now and probably will not extend the status. Who knows what will happen next?
https://www.flyertalk.com/forum/unit...ls-2020-a.html
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Old Mar 9, 20, 11:42 am
  #1168  
 
Join Date: Aug 2019
Posts: 54
Travel Waiver and Schedule Change

UA's official policy is :

Tickets: For tickets issued March 3 through March 31, 2020, customers will be permitted to change free of charge to a flight of equal or lesser value up to 12 months from the original ticket issue date.
I purchased a ticket before March 3rd. I noticed an itinerary change upon checking my reservation. Strangely, I received no e-mail from United about this. I took advantage of their policy allowing for changes where there is more of a thirty minute difference. I changed the day (as allowed) also. I am wondering if, should I need it, they would allow me to make a change under the current March 3 - March 31 policy. I am guessing that "original ticket issue date" may be a point of contention.
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Old Mar 9, 20, 11:48 am
  #1169  
 
Join Date: Jul 2009
Posts: 16
On Sunday wait time was nearly two hours. I didn't hang up because I did on Saturday after 90 minutes. Didn't want to wait again. But it was worth it. I paid no award change charges, got a credit of $90 for each ticket (not sure why), a redeposit of 15,000 miles each ticket and a forced domestic first class connector flight to EU (SEA-ORD) for the 60K one -way tickets. So, the one-way aware tickets ended up as 45K each. I had itinerary planned as replacement but the rep at first said she couldn't do what I asked but said she'd ask her supervisor. She came back on phone and said supervisor said just do it. She then manually entered the itinerary I proposed right form the start. UA probably going to cancel again (ORD-FRA) but who knows. Good luck all.
montybis is offline  
Old Mar 9, 20, 11:48 am
  #1170  
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Originally Posted by starchoice View Post
UA's official policy is :



I purchased a ticket before March 3rd. I noticed an itinerary change upon checking my reservation. Strangely, I received no e-mail from United about this. I took advantage of their policy allowing for changes where there is more of a thirty minute difference. I changed the day (as allowed) also. I am wondering if, should I need it, they would allow me to make a change under the current March 3 - March 31 policy. I am guessing that "original ticket issue date" may be a point of contention.
no - likely not. UA can see the original date of issue and that it has already been changed once. Similar to the 24 hour flexible rebooking policy - which can be used exactly once - using it on an itinerary, then going back 20 hours after the first change isnt going to entitle you to another free change. Even cancelling a ticket at any point, then rebooking it, then wanting to change within 24 hours of that, and the change fee isnt waived.

that said, I dont think there are a lot of reports of how firm UA is holding on the booking dates for changes. I for one, have a trip that was to begin on Friday, but were not going because the event has been canceled. Ticket was booked before March 3, but you can bet Im going to call and see if they are flexible about waiving the change fee. I realize they are under no obligation - but figure its definitely worth a shot.
emcampbe is offline  

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