COVID19 UA-Schedule {Archive}
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#1156
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 16,282
Correct; however, you would need to split the PNR to do it. When it’s time to rebook, if you say that you only want to rebook one passenger and leave the credit in the ticket for the other, the agent will split the PNR. I do not think that it is possible to add any new travelers to a PNR when making a change like this, so if you were originally traveling with your son, and now you wanted to travel with your wife using that credit, while your son took a separate trip, I think your wife would end up on a separate PNR also. (I may be wrong about this).
#1157
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 4,684
It certainly makes more sense.
The wording mentions the no residual value for the "change" but then separately talks about cancellation and forgets to mention the no residual value there. At least to me, it made me think cancel was different than change. But that would be confusing. And you are right, cancel + rebook is the same as a change.
I had just booked a trip to TLV and thought I might just hold on to and and see what happens thinking I can just cancel. But I will think I will go ahead and cancel at the 24hr mark. Though if Israel really started to ban US entry, I would think UA would have a separate waiver (allowing a full refund). Or just cancel the route.
The wording mentions the no residual value for the "change" but then separately talks about cancellation and forgets to mention the no residual value there. At least to me, it made me think cancel was different than change. But that would be confusing. And you are right, cancel + rebook is the same as a change.
I had just booked a trip to TLV and thought I might just hold on to and and see what happens thinking I can just cancel. But I will think I will go ahead and cancel at the 24hr mark. Though if Israel really started to ban US entry, I would think UA would have a separate waiver (allowing a full refund). Or just cancel the route.
#1158
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,053
EWR-ZRH was rolled out just before X-mas.
#1159
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Gold, Marriott Titanium. Life: UA 540K mi., United & Admirals Clubs, Marr. Gold
Posts: 12,304
The 2020 NAB Show is scheduled for 18-22 April 2020 at the Las Vegas Convention Center.
https://nabshow.com/2020/attend/onsi...and-resources/
UA has a good number of flights to LAS, as does SW.
#1161
Join Date: Sep 2008
Posts: 432
It certainly makes more sense.
The wording mentions the no residual value for the "change" but then separately talks about cancellation and forgets to mention the no residual value there. At least to me, it made me think cancel was different than change. But that would be confusing. And you are right, cancel + rebook is the same as a change.
I had just booked a trip to TLV and thought I might just hold on to and and see what happens thinking I can just cancel. But I will think I will go ahead and cancel at the 24hr mark. Though if Israel really started to ban US entry, I would think UA would have a separate waiver (allowing a full refund). Or just cancel the route.
The wording mentions the no residual value for the "change" but then separately talks about cancellation and forgets to mention the no residual value there. At least to me, it made me think cancel was different than change. But that would be confusing. And you are right, cancel + rebook is the same as a change.
I had just booked a trip to TLV and thought I might just hold on to and and see what happens thinking I can just cancel. But I will think I will go ahead and cancel at the 24hr mark. Though if Israel really started to ban US entry, I would think UA would have a separate waiver (allowing a full refund). Or just cancel the route.
#1162
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Just was told that I am not going to be able to travel again until further notice.
Terrible time to be in the airline business... hopefully the airlines are better run these days, and that they can hedge some of their fuel costs with the low oil prices and position for the future.
Safe travels to those that are still able to do so.
Terrible time to be in the airline business... hopefully the airlines are better run these days, and that they can hedge some of their fuel costs with the low oil prices and position for the future.
Safe travels to those that are still able to do so.
#1163
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,235
United International March / April 2020 service changes as of 06MAR20
March 6 international changes as per this source:
United during the weekend of 06MAR20’s schedule update filed international service adjustment, for March and April 2020. The service adjustment also covers the airline’s Micronesia operation at Guam and Honolulu.
Chicago O’Hare – Beijing Capital 05FEB20 – 30APR20 1 daily cancelled
Chicago O’Hare – Brussels 28MAR20 – 26APR20 Reduce from 7 to 5 weekly, planned 787-10 service replacing 777-200ER unchanged
Chicago O’Hare – Shanghai Pu Dong 05FEB20 – 30APR20 1 daily cancelled
Chicago O’Hare – Tokyo Narita 08MAR20 – 27MAR20 1 daily cancelled (Planned Chicago O’Hare – Tokyo Haneda from 28MAR20 unchanged)
Chicago O’Hare – Zurich Planned service from 28MAR20 delayed to 01MAY20
Guam – Chuuk – Pohnpei UA176/095 1 weekly service unchanged
Guam – Chuuk – Pohnpei – Kosrae – Kwajalein – Majuro – Honolulu 2 weekly unchanged (Mondays and Fridays, both Guam and Honolulu departure)
Guam – Chuuk – Pohnpei – Majuro – Honolulu
01APR20 – 29APR20 Wednesdays service eliminates Pohnpei – Kwajalein – Majuro sector
05APR20 – 26APR20 Sundays service cancelled
Overall Island Hopper service reduces from 4 to 3 weekly. Breakdown of FSM and Marshall Islands frequency as follow:
Chuuk reduces from 5 to 4 weekly
Kosrae unchanged at 2 weekly
Kwajalein reduces from 3 to 2 weekly
Majuro reduces from 4 to 3 weekly
Pohnpei reduces from 5 to 4 weekly
Guam – Fukuoka 29MAR20 – 01MAY20 Reduce from 10 to 7 weekly
Guam – Koror 29MAR20 – 03MAY20 Reduce from 6 to 4 weekly (2 weekly service that extends to Manila unchanged)
Guam – Nagoya 29MAR20 – 30APR20 Reduce from 14 to 10 weekly
Guam – Saipan 01APR20 – 03MAY20 Reduce from 9 to 7 weekly
Guam – Tokyo Narita 02APR20 – 30APR20 Reduce from 3 to 2 daily
Honolulu – Tokyo Narita 28MAR20 – 24APR20 787-8 replaces 777-200ER, 1 daily
Houston – Tokyo Narita 08MAR20 – 24APR20 1 daily cancelled
Los Angeles – Shanghai Pu Dong 05FEB20 – 30APR20 1 daily cancelled
Los Angeles – Tokyo Narita 08MAR20 – 24APR20 1 daily cancelled
Newark – Barcelona 28MAR20 – 30APR20 767-400ER replaces 787-10
Newark – Beijing Capital 05FEB20 – 23APR20 1 daily cancelled
Newark – Berlin Tegel 29MAR20 – 11APR20 767-300ER replaces -400ER (Previously not covered)
Newark – Frankfurt
UA960/961 eff 20MAY20 777-300ER replaces 787-10 (Instead of 28MAR20, reflected few weeks prior but not covered)
UA074/075 eff 01MAY20 Planned 2nd daily service resumption scheduled from 01MAY20 instead of 28MAR20 (Previous plan: eff 25APR20)
Newark – Hong Kong 07FEB20 – 30APR20 1 daily cancelled (UA to operate 1 daily upon service resumption)
Newark – Manchester 28MAR20 – 30APR20 757-200 replaces 767-300ER
Newark – Milan Malpensa Reduce from 7 weekly to
01MAR20 – 14MAR20 cancelled
15MAR20 – 30APR20 3 weekly (767-300ER replaces -400ER from 29MAR20 to 30APR20)
Newark – Rome 16MAR20 – 29MAR20 Reduce from 6-7 to 5 weekly
Newark – Shanghai Pu Dong 05FEB20 – 30APR20 1 daily cancelled
Newark – Tokyo Narita 28MAR20 – 24APR20 Reduce from 7 to 5 weekly
San Francisco – Chengdu 05FEB20 – 30APR20 3 weekly cancelled
San Francisco – Hong Kong 08FEB20 – 30APR20 2 daily cancelled
San Francisco – London Heathrow28MAR20 – 30APR20 UA930/949 787-9 replaces 777-200ER
San Francisco – Osaka Kansai 28MAR20 – 24APR20 Reduce from 7 to 5 weekly
San Francisco – Paris CDG 28MAR20 – 30APR20 787-9 replaces 777-200ER, 1 daily
San Francisco – Seoul Incheon 08MAR20 – 29APR20 Reduce from 7 weekly (12 weekly from 29MAR20) to 3 weekly
San Francisco – Shanghai Pu Dong 05FEB20 – 30APR20 2 daily cancelled
San Francisco – Singapore 08MAR20 – 23APR20 Reduce from 2 to 1 daily
San Francisco – Taipei Taoyuan 01MAR20 – 30APR20 787-9 replaces 777-300ER (Previously scheduled until 27MAR20)
San Francisco – Tel Aviv29MAR20 – 30APR20 Reduce from 7 to 6 weekly
Washington Dulles – Beijing Capital 05FEB20 – 30APR20 1 daily cancelled
Washington Dulles – Brussels 28MAR20 – 30APR20 767-400ER replaces 777-200ER
Washington Dulles – Frankfurt28MAR20 – 26APR20 Reduce from 14 to 12 weekly
Washington Dulles – Geneva28MAR20 – 30APR20 5 weekly cancelled (Except following dates from Washington: 02APR20 / 03APR20 / 17APR20 / 18APR20
Washington Dulles – London Heathrow
UA918/925 28MAR20 – 30APR20 787-9 replaces 777-200ER
UA924/919 19APR20 – 30APR20 767-300ER replaces 777-200ER
Washington Dulles – Munich 28MAR20 – 30APR20 767-400ER replaces 777-200ER
Washington Dulles – Paris CDG 28MAR20 – 30APR20 787-9 replaces 777-200ER
Washington Dulles – Rome28MAR20 – 30APR20 1 daily 767-400ER cancelled
Chicago O’Hare – Beijing Capital 05FEB20 – 30APR20 1 daily cancelled
Chicago O’Hare – Brussels 28MAR20 – 26APR20 Reduce from 7 to 5 weekly, planned 787-10 service replacing 777-200ER unchanged
Chicago O’Hare – Shanghai Pu Dong 05FEB20 – 30APR20 1 daily cancelled
Chicago O’Hare – Tokyo Narita 08MAR20 – 27MAR20 1 daily cancelled (Planned Chicago O’Hare – Tokyo Haneda from 28MAR20 unchanged)
Chicago O’Hare – Zurich Planned service from 28MAR20 delayed to 01MAY20
Guam – Chuuk – Pohnpei UA176/095 1 weekly service unchanged
Guam – Chuuk – Pohnpei – Kosrae – Kwajalein – Majuro – Honolulu 2 weekly unchanged (Mondays and Fridays, both Guam and Honolulu departure)
Guam – Chuuk – Pohnpei – Majuro – Honolulu
01APR20 – 29APR20 Wednesdays service eliminates Pohnpei – Kwajalein – Majuro sector
05APR20 – 26APR20 Sundays service cancelled
Overall Island Hopper service reduces from 4 to 3 weekly. Breakdown of FSM and Marshall Islands frequency as follow:
Chuuk reduces from 5 to 4 weekly
Kosrae unchanged at 2 weekly
Kwajalein reduces from 3 to 2 weekly
Majuro reduces from 4 to 3 weekly
Pohnpei reduces from 5 to 4 weekly
Guam – Fukuoka 29MAR20 – 01MAY20 Reduce from 10 to 7 weekly
Guam – Koror 29MAR20 – 03MAY20 Reduce from 6 to 4 weekly (2 weekly service that extends to Manila unchanged)
Guam – Nagoya 29MAR20 – 30APR20 Reduce from 14 to 10 weekly
Guam – Saipan 01APR20 – 03MAY20 Reduce from 9 to 7 weekly
Guam – Tokyo Narita 02APR20 – 30APR20 Reduce from 3 to 2 daily
Honolulu – Tokyo Narita 28MAR20 – 24APR20 787-8 replaces 777-200ER, 1 daily
Houston – Tokyo Narita 08MAR20 – 24APR20 1 daily cancelled
Los Angeles – Shanghai Pu Dong 05FEB20 – 30APR20 1 daily cancelled
Los Angeles – Tokyo Narita 08MAR20 – 24APR20 1 daily cancelled
Newark – Barcelona 28MAR20 – 30APR20 767-400ER replaces 787-10
Newark – Beijing Capital 05FEB20 – 23APR20 1 daily cancelled
Newark – Berlin Tegel 29MAR20 – 11APR20 767-300ER replaces -400ER (Previously not covered)
Newark – Frankfurt
UA960/961 eff 20MAY20 777-300ER replaces 787-10 (Instead of 28MAR20, reflected few weeks prior but not covered)
UA074/075 eff 01MAY20 Planned 2nd daily service resumption scheduled from 01MAY20 instead of 28MAR20 (Previous plan: eff 25APR20)
Newark – Hong Kong 07FEB20 – 30APR20 1 daily cancelled (UA to operate 1 daily upon service resumption)
Newark – Manchester 28MAR20 – 30APR20 757-200 replaces 767-300ER
Newark – Milan Malpensa Reduce from 7 weekly to
01MAR20 – 14MAR20 cancelled
15MAR20 – 30APR20 3 weekly (767-300ER replaces -400ER from 29MAR20 to 30APR20)
Newark – Rome 16MAR20 – 29MAR20 Reduce from 6-7 to 5 weekly
Newark – Shanghai Pu Dong 05FEB20 – 30APR20 1 daily cancelled
Newark – Tokyo Narita 28MAR20 – 24APR20 Reduce from 7 to 5 weekly
San Francisco – Chengdu 05FEB20 – 30APR20 3 weekly cancelled
San Francisco – Hong Kong 08FEB20 – 30APR20 2 daily cancelled
San Francisco – London Heathrow28MAR20 – 30APR20 UA930/949 787-9 replaces 777-200ER
San Francisco – Osaka Kansai 28MAR20 – 24APR20 Reduce from 7 to 5 weekly
San Francisco – Paris CDG 28MAR20 – 30APR20 787-9 replaces 777-200ER, 1 daily
San Francisco – Seoul Incheon 08MAR20 – 29APR20 Reduce from 7 weekly (12 weekly from 29MAR20) to 3 weekly
San Francisco – Shanghai Pu Dong 05FEB20 – 30APR20 2 daily cancelled
San Francisco – Singapore 08MAR20 – 23APR20 Reduce from 2 to 1 daily
San Francisco – Taipei Taoyuan 01MAR20 – 30APR20 787-9 replaces 777-300ER (Previously scheduled until 27MAR20)
San Francisco – Tel Aviv29MAR20 – 30APR20 Reduce from 7 to 6 weekly
Washington Dulles – Beijing Capital 05FEB20 – 30APR20 1 daily cancelled
Washington Dulles – Brussels 28MAR20 – 30APR20 767-400ER replaces 777-200ER
Washington Dulles – Frankfurt28MAR20 – 26APR20 Reduce from 14 to 12 weekly
Washington Dulles – Geneva28MAR20 – 30APR20 5 weekly cancelled (Except following dates from Washington: 02APR20 / 03APR20 / 17APR20 / 18APR20
Washington Dulles – London Heathrow
UA918/925 28MAR20 – 30APR20 787-9 replaces 777-200ER
UA924/919 19APR20 – 30APR20 767-300ER replaces 777-200ER
Washington Dulles – Munich 28MAR20 – 30APR20 767-400ER replaces 777-200ER
Washington Dulles – Paris CDG 28MAR20 – 30APR20 787-9 replaces 777-200ER
Washington Dulles – Rome28MAR20 – 30APR20 1 daily 767-400ER cancelled
#1165
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 50,345
So are they parking all the retrofitted 772s? I assume the 789 is considerably more efficient, but they're essentially un-Polarizing virutally all the SFO routes. Not a great way to spur new paid bookings.
UA hasn't been flying to HKG since mid-February.
UA hasn't been flying to HKG since mid-February.
#1166
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
I wonder, if the travel bans and restrictions continue... will airlines be restructuring status requalification..... just a thought. I lost a couple big int'l trips as a result of corona, and if this continues on for even a few months, it may compromise my ability to get much beyond G this year.
#1167
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 5,390
I wonder, if the travel bans and restrictions continue... will airlines be restructuring status requalification..... just a thought. I lost a couple big int'l trips as a result of corona, and if this continues on for even a few months, it may compromise my ability to get much beyond G this year.
https://www.flyertalk.com/forum/unit...ls-2020-a.html
#1168
Join Date: Aug 2019
Posts: 54
Travel Waiver and Schedule Change
UA's official policy is :
I purchased a ticket before March 3rd. I noticed an itinerary change upon checking my reservation. Strangely, I received no e-mail from United about this. I took advantage of their policy allowing for changes where there is more of a thirty minute difference. I changed the day (as allowed) also. I am wondering if, should I need it, they would allow me to make a change under the current March 3 - March 31 policy. I am guessing that "original ticket issue date" may be a point of contention.
Tickets: For tickets issued March 3 through March 31, 2020, customers will be permitted to change free of charge to a flight of equal or lesser value up to 12 months from the original ticket issue date.
#1169
Join Date: Jul 2009
Posts: 16
On Sunday wait time was nearly two hours. I didn't hang up because I did on Saturday after 90 minutes. Didn't want to wait again. But it was worth it. I paid no award change charges, got a credit of $90 for each ticket (not sure why), a redeposit of 15,000 miles each ticket and a forced domestic first class connector flight to EU (SEA-ORD) for the 60K one -way tickets. So, the one-way aware tickets ended up as 45K each. I had itinerary planned as replacement but the rep at first said she couldn't do what I asked but said she'd ask her supervisor. She came back on phone and said supervisor said just do it. She then manually entered the itinerary I proposed right form the start. UA probably going to cancel again (ORD-FRA) but who knows. Good luck all.
#1170
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 13,694
UA's official policy is :
I purchased a ticket before March 3rd. I noticed an itinerary change upon checking my reservation. Strangely, I received no e-mail from United about this. I took advantage of their policy allowing for changes where there is more of a thirty minute difference. I changed the day (as allowed) also. I am wondering if, should I need it, they would allow me to make a change under the current March 3 - March 31 policy. I am guessing that "original ticket issue date" may be a point of contention.
I purchased a ticket before March 3rd. I noticed an itinerary change upon checking my reservation. Strangely, I received no e-mail from United about this. I took advantage of their policy allowing for changes where there is more of a thirty minute difference. I changed the day (as allowed) also. I am wondering if, should I need it, they would allow me to make a change under the current March 3 - March 31 policy. I am guessing that "original ticket issue date" may be a point of contention.
that said, I don’t think there are a lot of reports of how firm UA is holding on the booking dates for changes. I for one, have a trip that was to begin on Friday, but we’re not going because the event has been canceled. Ticket was booked before March 3, but you can bet I’m going to call and see if they are flexible about waiving the change fee. I realize they are under no obligation - but figure it’s definitely worth a shot.