wife delayed in the air. who to contact for overnight accomodations?
Mar 31, 2022, 6:45 pm
#1
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wife delayed in the air. who to contact for overnight accomodations?
3-31-22 Thursday MCO-ORD-DLH UA1218 SKY5347
Wife is currently in the air, delayed 3.5 hours and will miss connection and be stuck in ORD over night. The original delay was a late arriving plane, and then a hold due to weather at MCO (bummer)
Is she due any compensation for an overnight stay? Will they rebook her for tomorrows flight? I called customer service who referred me to united airport operations at ORD but no one answered (773 601 3100)
Wife is currently in the air, delayed 3.5 hours and will miss connection and be stuck in ORD over night. The original delay was a late arriving plane, and then a hold due to weather at MCO (bummer)
Is she due any compensation for an overnight stay? Will they rebook her for tomorrows flight? I called customer service who referred me to united airport operations at ORD but no one answered (773 601 3100)
Mar 31, 2022, 7:04 pm
#2
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3-31-22 Thursday MCO-ORD-DLH UA1218 SKY5347
Wife is currently in the air, delayed 3.5 hours and will miss connection and be stuck in ORD over night. The original delay was a late arriving plane, and then a hold due to weather at MCO (bummer)
Is she due any compensation for an overnight stay? Will they rebook her for tomorrows flight? I called customer service who referred me to united airport operations at ORD but no one answered (773 601 3100)
Wife is currently in the air, delayed 3.5 hours and will miss connection and be stuck in ORD over night. The original delay was a late arriving plane, and then a hold due to weather at MCO (bummer)
Is she due any compensation for an overnight stay? Will they rebook her for tomorrows flight? I called customer service who referred me to united airport operations at ORD but no one answered (773 601 3100)
If you find the original plane was delayed for non-weather reasons, and could have taken off before weather restrictions at MCO, you might score accommodations or some/all reimbursement. You'd have to have the argument all lined up by looking at flight status/history of the original flight (it'll give reason for lateness) and then time at which MCO operations began to be affected. And you might get pushback. Or not.
Last edited by IAH-OIL-TRASH; Mar 31, 2022 at 7:16 pm
Mar 31, 2022, 8:58 pm
#4
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If the reason was weather (either for the late plane getting into MCO, or leaving MCO, UA is not on the hook for hotel). UA may proactively re-book her, but best to call to make sure. Customer service reps at the airport (or via chat) will handle any accommodation requests, not airport operations.
If you find the original plane was delayed for non-weather reasons, and could have taken off before weather restrictions at MCO, you might score accommodations or some/all reimbursement. You'd have to have the argument all lined up by looking at flight status/history of the original flight (it'll give reason for lateness) and then time at which MCO operations began to be affected. And you might get pushback. Or not.
If you find the original plane was delayed for non-weather reasons, and could have taken off before weather restrictions at MCO, you might score accommodations or some/all reimbursement. You'd have to have the argument all lined up by looking at flight status/history of the original flight (it'll give reason for lateness) and then time at which MCO operations began to be affected. And you might get pushback. Or not.
Mar 31, 2022, 9:29 pm
#7
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if indeed weather, OP (or rather, OPs wife) will have to rely on any travel insurance they may have - trip delay should cover overnight. Some credit cards have this if the ticket was paid for with it.
Mar 31, 2022, 9:29 pm
#8
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3-31-22 Thursday MCO-ORD-DLH UA1218 SKY5347
Wife is currently in the air, delayed 3.5 hours and will miss connection and be stuck in ORD over night. The original delay was a late arriving plane, and then a hold due to weather at MCO (bummer)
Is she due any compensation for an overnight stay? Will they rebook her for tomorrows flight? I called customer service who referred me to united airport operations at ORD but no one answered (773 601 3100)
Wife is currently in the air, delayed 3.5 hours and will miss connection and be stuck in ORD over night. The original delay was a late arriving plane, and then a hold due to weather at MCO (bummer)
Is she due any compensation for an overnight stay? Will they rebook her for tomorrows flight? I called customer service who referred me to united airport operations at ORD but no one answered (773 601 3100)
Took sometime to find the flight, was it UA1828 due to arrive ORD at 6:32PM? now arrived
Expertflyer reports "DELAY*ATC/WEATHER*PAX EXP"
If that is what UA claims there will be no free hotel
In the future you could proactively book a hotel and try to claim afterward with UA-- probably unsuccessfully in this case but at least you have a hotel room. If you have travel insurance or used a credit card with travel insurance that would be the next step.