Digital Meal Vouchers

Old Mar 15, 22, 12:34 pm
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Digital Meal Vouchers

Just had my first experience with the new hotel hub website when your flight has been cancelled. It offered me a hotel and two 20 dollar meal vouchers that are a digital Mastercard with a QR code. Unlike the paper vouchers, it doesn’t say any participating food vendor. Does anyone know if these new ones can be redeemed at random off-airport restaurants, or do the same old rules apply?
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Old Mar 15, 22, 12:53 pm
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Good question - please let us know. Maybe you try it offsite. That would be a cool new perk.
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Old Mar 15, 22, 3:18 pm
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Semi off-topic, but I love the web/app-based hotel selection process as the OP had. Lets you choose the hotel from a list, almost as if you're browsing hotels.com or the like within the United app/website.

Meal vouchers were a little difficult and cumbersome. Had to literally hand my phone to the waiter at the B22-ish Italian restaurant at ORD, where he disappeared with it for 5 mins as he manually entered the card info behind the scenes. I wasn't super worried about anything in particular, just the normal feelings I'd have if I handed any stranger my unlocked and opened phone, out of sight, for a few minutes. There's got to be a better way for that part of it.

Since that experience, I've also had manual food vouchers as well (different trip, different canceled flight) and still maintain a strong preference for those over the app-based vouchers because of the redeeming process at a sit-down restaurant.
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Old Mar 15, 22, 3:45 pm
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Originally Posted by dparkinson View Post
Does anyone know if these new ones can be redeemed at random off-airport restaurants, or do the same old rules apply?
I was able to use the digital vouchers to add to my Starbucks balance. I can't speak to off airport restaurants.
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Old Mar 15, 22, 3:46 pm
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Can confirm these work outside of the airport. I have even used them at a Starbucks near my house but as has been previously noted, it can be a pain to have to manually type out all the digits of the card number. Worked on the Starbucks app, too!
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Old Mar 15, 22, 5:47 pm
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Do the digital vouchers have a billing zip code? Previously the paper ones worked outside the airport as long as the vendor didn't need to enter a zip code, e.g. local pizza places could use it.
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Old Mar 16, 22, 3:22 am
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Originally Posted by thejaredhuang View Post
Do the digital vouchers have a billing zip code?
Yes.
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Old May 16, 22, 7:39 pm
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Originally Posted by goldelite8 View Post
Can confirm these work outside of the airport. I have even used them at a Starbucks near my house but as has been previously noted, it can be a pain to have to manually type out all the digits of the card number. Worked on the Starbucks app, too!
Anyone still able to use the digital ones outside the airport? Would love to get takeout after arriving tomorrow from a non-airport restaurant if I can.
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Old May 16, 22, 9:45 pm
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Originally Posted by dinoscool3 View Post
Anyone still able to use the digital ones outside the airport? Would love to get takeout after arriving tomorrow from a non-airport restaurant if I can.

Well, I’ve had 2 different hotel restaurants take the meal vouchers this year, not sure if that counts. Since they see them regularly, in neither case did they bat an eye. Last time was mid-April.Your run-of-the-mill corner restaurant may vary.
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Last edited by MBS MillionMiler; May 17, 22 at 10:06 am
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Old May 17, 22, 8:32 am
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Originally Posted by dinoscool3 View Post
Anyone still able to use the digital ones outside the airport? Would love to get takeout after arriving tomorrow from a non-airport restaurant if I can.
I used them in downtown Denver recently. You just need someone to have a way of entering all the card info, which is displayed on the voucher. It worked on first try for me, so not sure how relatively rare or common that might be. I've more often used them at a hotel restaurant, who are more likely to be familiar with vouchers, as mentioned above.
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Old Jun 7, 22, 9:29 am
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yay the starbucks app worked! thanks everyone!
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Old Jun 9, 22, 1:43 am
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I used one yesterday far off airport. I got 3 due to a recent IRROPS overnight, spent one on dinner for myself that night, bought dinner for the guy next to me with my second, and still had one left over when I got home. Hit up a Chik-Fil-A on the way to the house. Did a mobile order to avoid cashier confusion and it worked like a charm. The vouchers include the credit card number, expiration, CVV, and billing zip code.

The hotel I got put up at was very familiar with the vouchers; waiter gave me a piece of paper and asked me to jot down the 4 pieces of info. I used a mobile order for the Chik-Fil-A specifically to avoid trying to explain to a teenager how to manually run a CC.

The only sucky part is that the guy whose dinner I bought didn't tip, so my generosity cost me, as I made up the difference to the waitstaff.
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Old Jun 9, 22, 7:02 am
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Originally Posted by livitup View Post
I used one yesterday far off airport. I got 3 due to a recent IRROPS overnight, spent one on dinner for myself that night, bought dinner for the guy next to me with my second, and still had one left over when I got home. Hit up a Chik-Fil-A on the way to the house. Did a mobile order to avoid cashier confusion and it worked like a charm. The vouchers include the credit card number, expiration, CVV, and billing zip code.

The hotel I got put up at was very familiar with the vouchers; waiter gave me a piece of paper and asked me to jot down the 4 pieces of info. I used a mobile order for the Chik-Fil-A specifically to avoid trying to explain to a teenager how to manually run a CC.

The only sucky part is that the guy whose dinner I bought didn't tip, so my generosity cost me, as I made up the difference to the waitstaff.
You have to be careful with online orders. The card number can only be used once. So if it decides to do one of those "test charges" to ensure your card is real then your voucher gets used up. I suppose if you are buying something, it shouldn't do that. But if you are using an app/account and adding a card to your account for future use, there is more danger of "test charges". It's good to know the chickfila app doesnt do it. Maybe we should create a list. It's a nice solution since some merchants won't do manual transactions without a physical card because of a perceived risk of fraud.

It also helps to use all three at once if possible to reduce the amount of leftover wasted value.

It's good it has the zip code. I had a taxi voucher that didn't have one and caused some trouble but I eventually figured out to use United's zip code. I wondered about using Uber or Lyft but wasnt sure if they would do a test charge.

As for the guy that you bought dinner for, it's kind of on him for not tipping unless he wasn't planning to eat there in the first place. Did you find a homeless guy on the street and decide to treat him to dinner?

Last edited by eng3; Jun 9, 22 at 7:08 am
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Old Jun 9, 22, 7:46 am
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Originally Posted by livitup View Post
I used one yesterday far off airport. I got 3 due to a recent IRROPS overnight, spent one on dinner for myself that night, bought dinner for the guy next to me with my second, and still had one left over when I got home.
Originally Posted by eng3 View Post
As for the guy that you bought dinner for, it's kind of on him for not tipping unless he wasn't planning to eat there in the first place. Did you find a homeless guy on the street and decide to treat him to dinner?
Presumably his flight seatmate?
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Old Jun 9, 22, 8:04 am
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Originally Posted by SPN Lifer View Post
Presumably his flight seatmate?
Nope. I had dinner at the hotel bar my bill was < $20 (put alcohol on a second check at the bartenders advice). The guy next to me was leaving when I was about half way done and offered as he was asking for the check if I could take $20 off his bill. Turns out his was < $20 also, so his dinner was free. He left without tipping and I didnt want the bartender to suffer because of my offer. I ended up tipping about 50% on my bar bill to cover all three. Not too worried about it, but thought it was funny.
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