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-   -   Change fees for international flights originating outside the US (https://www.flyertalk.com/forum/united-airlines-mileageplus/2069699-change-fees-international-flights-originating-outside-us.html)

yonajon Feb 22, 2022 8:52 am

Change fees for international flights originating outside the US
 
Hey FTers,

I'm trying to book TLV-EWR-TLV in late April and prices in business are crazy because of Passover. I was considering just booking what I could get and then switching flights as options change, but I see that as of Feb 1, United is now charging change fees for international flights that originate outside the US. Can anyone confirm if they are actually doing this? Even for business tickets? What about if I book in economy and want to change to business - do they waive the change fee when going up in fare class?

Separately but related, if I book regular business for TLV-EWR and "Economy (fully refundable)" for EWR-TLV, does that means I can change EWR-TLV without cost?

Sorry for the many questions. I miss the more generous policy.

stevenshev Feb 22, 2022 10:50 am

Yes, certain fares actually have change fees. Usually buy ups can get change fees waived. And if you booked mixed rules, the more restrictive apply to the entire itinerary, so no point in most cases.

n.b. that if you make changes after ticketing to either segment it will reprice the entire itinerary based on fares available at that time. So advisable not to try to get cute.

It should be noted that this can possibly be mitigated with .com buy-up offers, but no guarantees that they exist or are attractive, let alone reflective of the theoretical one-segment buy-up price.

WineCountryUA Feb 22, 2022 11:20 am


Originally Posted by yonajon (Post 34014491)
...
Separately but related, if I book regular business for TLV-EWR and "Economy (fully refundable)" for EWR-TLV, does that means I can change EWR-TLV without cost? .....

No
1, the trip originates outside the change fee zone
2, Beside as mentioned the ticket would be repriced, a "refundable" segment becomes non-refundable if paired with a non-refunable segment. The most restrictive fare rule applies to all segments

yonajon Feb 22, 2022 1:43 pm

Thanks.

I now understand that the "fully refundable" is effectively worthless unless both segments are "fully refundable" (pretty disingenuous presentation in the booking path if you ask me).

With respect to whether or not there will be a change fee if I make changes, United's web content is fairly consistent in saying that free changes are only for international flights originating in the US. However, when I read the fare rules (which admittedly are almost impossible for me to understand), under voluntary changes for TLV-EWR it says:


Code:

GENERAL RULES TEXT
IN THE EVENT OF CHANGES TO TICKETED FLIGHTS
BEFORE DEPARTURE OF JOURNEY
CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY
THOSE OF UA INTERNATIONAL FARES
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED
FARE COMPONENTS -/CHILD DISCOUNTS APPLY - NO FEE FOR
INFANTS W/O SEAT AND
REPRICE USING CURRENT FARES - ONLY BOOKING CODE
CHANGES PERMITTED
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST
BE DOMESTIC
3. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED
FLIGHT
4. UA ANY FARE TYPE EXCEPT EOU/ERU ARE USED
5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
FARE IS IN PRIVATE TARIFF
6. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE
OF PRICING UNIT
WHEN CHANGE RESULTS IN LOWER FARE SUBTRACT RESIDUAL FROM
THE PENALTY THEN ADD-COLLECT/REFUND - REFUND VIA ORIGINAL
FORM OF PAYMENT
ENDORSEMENT BOX- NEW ENDORSEMENTS.
OR -
BEFORE DEPARTURE OF JOURNEY
CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY
THOSE OF UA INTERNATIONAL FARES
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED
FARE COMPONENTS -/CHILD DISCOUNTS APPLY - NO FEE FOR
INFANTS W/O SEAT AND
REPRICE USING FARES IN EFFECT TODAY
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. AC/LH/LX/OS/SN/UA ANY FARE TYPE EXCEPT EOU/ERU ARE
USED
2. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
FARE IS IN PRIVATE TARIFF
3. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE
OF PRICING UNIT
WHEN CHANGE RESULTS IN LOWER FARE SUBTRACT RESIDUAL FROM
THE PENALTY THEN ADD-COLLECT/REFUND - REFUND VIA ORIGINAL
FORM OF PAYMENT
ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
OR -
BEFORE DEPARTURE OF JOURNEY
CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY
THOSE OF UA INTERNATIONAL FARES
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED
FARE COMPONENTS -/CHILD DISCOUNTS APPLY - NO FEE FOR
INFANTS W/O SEAT AND
REPRICE USING CURRENTLY TKTD FARE
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO 1ST FLIGHT COUPON/FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST
BE DOMESTIC
3. UA ANY FARE TYPE EXCEPT EOU/ERU SAME FARE CLASS
GOVERNED BY SAME RULE ARE USED
4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
FARE IS IN PRIVATE TARIFF
5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
EXCEPT ADV RES-TKTG
6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
DEPARTURE OF PRICING UNIT
WHEN CHANGE RESULTS IN LOWER FARE SUBTRACT RESIDUAL FROM
THE PENALTY THEN ADD-COLLECT/REFUND - REFUND VIA ORIGINAL
FORM OF PAYMENT
ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
OR -
BEFORE DEPARTURE OF JOURNEY
CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY
THOSE OF UA INTERNATIONAL FARES
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED
FARE COMPONENTS -/CHILD DISCOUNTS APPLY - NO FEE FOR
INFANTS W/O SEAT AND
REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO 1ST FLIGHT COUPON
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST
BE DOMESTIC
3. AC/LH/LX/OS/SN/UA Z- FARE FAMILY AND ANY FARE TYPE
EXCEPT EOU/ERU ARE USED
4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
FARE IS IN PRIVATE TARIFF
5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
DEPARTURE OF PRICING UNIT
OR -
REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO 1ST FLIGHT COUPON
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST
BE DOMESTIC
3. AC/LH/LX/OS/SN/UA ANY FARE TYPE EXCEPT EOU/ERU ARE
USED
4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
FARE IS IN PRIVATE TARIFF
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS
TKT
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
DEPARTURE OF PRICING UNIT
WHEN CHANGE RESULTS IN LOWER FARE SUBTRACT RESIDUAL FROM
THE PENALTY THEN ADD-COLLECT/REFUND - REFUND VIA ORIGINAL
FORM OF PAYMENT
ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
OR -
AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY
CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY
THOSE OF UA INTERNATIONAL FARES
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED
FARE COMPONENTS -/CHILD DISCOUNTS APPLY - NO FEE FOR
INFANTS W/O SEAT AND
REPRICE USING CURRENTLY TKTD FARE
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST
BE DOMESTIC
3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
4. UA ANY FARE TYPE EXCEPT EOU/ERU SAME FARE CLASS
GOVERNED BY SAME RULE ARE USED
5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
FARE IS IN PRIVATE TARIFF
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
EXCEPT ADV RES-TKTG
7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
DEPARTURE OF PRICING UNIT
WHEN CHANGE RESULTS IN LOWER FARE SUBTRACT RESIDUAL FROM
THE PENALTY THEN ADD-COLLECT/REFUND - REFUND VIA ORIGINAL
FORM OF PAYMENT
ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
OR -
AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY
CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY
THOSE OF UA INTERNATIONAL FARES
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED
FARE COMPONENTS -/CHILD DISCOUNTS APPLY - NO FEE FOR
INFANTS W/O SEAT AND
REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST
BE DOMESTIC
2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
3. AC/LH/LX/OS/SN/UA Z- FARE FAMILY AND ANY FARE TYPE
EXCEPT EOU/ERU ARE USED
4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
FARE IS IN PRIVATE TARIFF
5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
DEPARTURE OF PRICING UNIT
OR -
REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST
BE DOMESTIC
2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
3. AC/LH/LX/OS/SN/UA ANY FARE TYPE EXCEPT EOU/ERU ARE
USED
4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
FARE IS IN PRIVATE TARIFF
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS
TKT
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
DEPARTURE OF PRICING UNIT
WHEN CHANGE RESULTS IN LOWER FARE SUBTRACT RESIDUAL FROM
THE PENALTY THEN ADD-COLLECT/REFUND - REFUND VIA ORIGINAL
FORM OF PAYMENT
ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.


If I understand correctly, there is no fee for changes. Am I reading it right?

lhrsfo Feb 22, 2022 2:25 pm

I’m glad I came across this thread as I was about to book a return trip to SFO from DUB and I was offered AC or UA as places to book. Clearly I will do so on AC. BA doesn’t have change fees either so I am not sure what this reimposition of change fees will do to UA’s competitive position. The website is completely silent on what the fees will be.

emcampbe Feb 22, 2022 5:09 pm


Originally Posted by yonajon (Post 34015386)
Thanks.

I now understand that the "fully refundable" is effectively worthless unless both segments are "fully refundable" (pretty disingenuous presentation in the booking path if you ask me).

yes, but it’s been like that forever. For change fees, etc. also. Domestically, you can book two one-ways to work around this, which often are the same as a roundtrip, though I’ll admit the fares I’ve been looking up ex-SFO recently (mostly to SEA/PDX) we’re not, so always YMMV.


Originally Posted by yonajon (Post 34015386)
With respect to whether or not there will be a change fee if I make changes, United's web content is fairly consistent in saying that free changes are only for international flights originating in the US. However, when I read the fare rules (which admittedly are almost impossible for me to understand), under voluntary changes for TLV-EWR it says:


If I understand correctly, there is no fee for changes. Am I reading it right?

Ill admit to not reading the whole thing In detail, since it’s really hard on the eyes (IME) to read fare rules when it’s soo much text in all caps, which is of course standard, but I see this in several places:

NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED
FARE COMPONENTS
that essentially means no change fees, unless another fare component on the itinerary has them, then it’s like the refund ability thing, where typically the highest change fee applies to the whole ticket. This is because when you make a change, the whole thing, segments you are changing, as well as those you are not, need to be re-fared and re-issued.


Originally Posted by lhrsfo (Post 34015502)
I’m glad I came across this thread as I was about to book a return trip to SFO from DUB and I was offered AC or UA as places to book. Clearly I will do so on AC. BA doesn’t have change fees either so I am not sure what this reimposition of change fees will do to UA’s competitive position. The website is completely silent on what the fees will be.

UA is charging what it thinks they can get away with. If they thought waiving ex-international change fees (whether the competition does it or not) is more beneficial than charging them, they’d drop it. I am at a disadvantage for this too - for years I’ve been booking two one-ways to Canada instead of an RT since it’s generally $30-40 cheaper to do so. Pre-pandemic I rarely made changes, so I wasn’t worried about the fee, but with all the uncertainty of potential entry changes, etc. it’s too hard to predict whether changes will happen now. So I’m coughing up the extra for my next trip so if I need to change, it’s easier.

Sykes Feb 22, 2022 6:35 pm


Originally Posted by lhrsfo (Post 34015502)
I’m glad I came across this thread as I was about to book a return trip to SFO from DUB and I was offered AC or UA as places to book. Clearly I will do so on AC. BA doesn’t have change fees either so I am not sure what this reimposition of change fees will do to UA’s competitive position. The website is completely silent on what the fees will be.

Beware that both AC’s and BA’s policies are changing soon.

After Feb 28, only the first change on any given AC ticket is free. Subsequent changes will carry a change fee (where one would be applicable).

For BA, change fees are currently only waived on new tickets if all travel is complete by August 31st. If any portion of the ticket is beyond August 31st then standard change fees are back. (Oddly, this is incongruous with AA’s current policy, which still waives all change fees, so you can get a lot of those flights as AA codeshares with the more generous policy.)

StuMcIlwain Feb 22, 2022 6:52 pm


Originally Posted by Sykes (Post 34016135)
Beware that both AC’s and BA’s policies are changing soon.

After Feb 28, only the first change on any given AC ticket is free. Subsequent changes will carry a change fee (where one would be applicable).

AC has been extending that deadline by a month every month since Covid started. Although there is no guarantee, it's very likely that they will extend it again.

lhrsfo Feb 23, 2022 3:01 am

One change is much better than none. As the USA is becoming an outlier in demanding tests before travel, it’s way too risky booking an un changeable ticket to the US.

flymexico2010 Feb 23, 2022 3:56 pm

change fees
 
This change fees are now back....but then what are our options if we are on a non refundable ticket and get a positive result on covid 1 day before the travel? Basically we have to cancel the ticket and pay a change fee of 250 USD to use the value in the future? Does United think the pandemic is already over in February?

WineCountryUA Feb 23, 2022 5:28 pm


Originally Posted by flymexico2010 (Post 34018960)
This change fees are now back.......

Not for Mexico origination

flymexico2010 Feb 23, 2022 6:43 pm


Originally Posted by WineCountryUA (Post 34019159)

Thank you for the link.
Actually, since February 1st change fees do aplly also in these countries, including travel between US and Mexico :(

WineCountryUA Feb 23, 2022 6:54 pm


Originally Posted by flymexico2010 (Post 34019311)
Thank you for the link.
Actually, since February 1st change fees do aplly also in these countries, including travel between US and Mexico :(

No, that is not correct

When you book a flight with us, there won't be any change fees if:
You’re traveling within these places:
  • Continental U.S.
  • Alaska
  • Hawaii
  • Caribbean
  • Mexico
You have these types of tickets:
  • Economy
  • Economy Plus®
  • United First®
  • United Business®*
  • United Premium PlusSM*

Change fees now only apply to Basic Economy tickets or if originating outside of those listed areas.

The change waiver that expired 31 Jan 2022, applied just to the flights originating outside of those listed areas

yonajon Feb 23, 2022 9:11 pm

As the fare rules I shared indicate, at least on my TLV-EWR-TLV itinerary, they are not imposing change fees despite what the policy says. No idea why, but I'll take it.

WineCountryUA Feb 23, 2022 9:34 pm


Originally Posted by yonajon (Post 34019613)
As the fare rules I shared indicate, at least on my TLV-EWR-TLV itinerary, they are not imposing change fees despite what the policy says. No idea why, but I'll take it.

Some routes have traditional been change fee free or very low fee for local reason, don't know if this previous included TLV. General this was for the non-USA origination, not ex-USA . Many Asian departures had this benefit.


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