Feb 12, 2022, 11:13 pm

FlyerTalk Forums Expert How-Tos and Guides

Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, Pat89339, WineCountryUA

These are the two rules for this thread:

Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
Any member who can post a constructive, patient answer is welcome to reply.

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2022]

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Jan 29, 2022, 1:58 pm

#61

fumje

FlyerTalk Evangelist

Join Date: Aug 2015

Posts: 11,451

Quote:

Originally Posted by serpens

Thanks for that URL; I hadn't seen it before. (I had used Google Flights, but I hadn't looked at the linked pages.)

But if I knew the flight number, I wouldn't need to do anything other than see where the flight originated. If I don't know the flight number, it sounds like I can't look up the tail number (and I certainly don't know it), so I can't see where the flight originated. I feel like I'm missing something obvious, but I'm certainly missing something.

If you know the departure flight number, you can look up the tail number, and then that will tell you the arrival flight number. (edit: UA also tells you this with where does my flight come from; but if looking for the reverse, you need to cross reference.)

But if all you know is that a CR5 arrived at EWR, it is not very easy to figure out which one it is, nor where it is going / came from.

Jan 29, 2022, 2:00 pm

#62

Repooc17

FlyerTalk Evangelist

Join Date: Aug 2017

Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold

Posts: 10,461

Flightradar24 is a good resource to grab the tail # using only the flight number.

Jan 29, 2022, 3:39 pm

#63

ralphs

Join Date: Sep 2011

Location: SNA

Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE

Posts: 1,204

Quote:

Originally Posted by fumje

Not really practical for getting a full list, but as far as public/free services, you can try a handful of routes on ITA matrix with routing code

Code:

N:UA

and extension code

Code:

aircraft t:cr5

on a particular day to see options.

E.g.,

Is there a paid option? I have an EF account and FR24 has a free trial.

Are there any other operators of the CRJ-550 than GoJet? I guess this route map helps narrow it down to a superset of the CRJ5 routes: https://www.gojetairlines.com/route-map

Jan 29, 2022, 3:51 pm

#64

Repooc17

FlyerTalk Evangelist

Join Date: Aug 2017

Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold

Posts: 10,461

Quote:

Originally Posted by ralphs

For now, just GoJet.

CRJ-550 is really just a CRJ7 aircraft repackaged.

The map probably covers most of the routes, but not all of them. For example, LGA isn't on the map, and there are flights between LGA and IAD using the 550.

Jan 29, 2022, 5:35 pm

#65

Wooglin

Join Date: Jan 2016

Location: CLE (mostly)

Programs: UA Plat, Hyatt Explorist, Mlife Gold, Starbucks Gold

Posts: 823

If I paid to check a bag at check-in, but my waitlisted MUA cleared at the gate, am I eligible for a refund of the fee?

Jan 29, 2022, 5:42 pm

#66

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,769

Quote:

Originally Posted by Wooglin

If I paid to check a bag at check-in, but my waitlisted MUA cleared at the gate, am I eligible for a refund of the fee?

Strictly speaking no -- the fee is based on cabin at check-in ... but you can try and may be get lucky. But no is the policy answer.

Jan 31, 2022, 7:26 am

#67

W126Pilot

Join Date: Jun 2016

Location: DAR / CDG

Programs: A3 Gold; FB Gold; Hertz Gold

Posts: 54

Hi everyone,

I'm having difficulty adding my FF information to an existing United booking -- both for myself and the other passenger on the reservation who is also an Aegean Star Gold member -- see screenshot below. I've tried via the app as well, and it also doesn't work.

Is this a known issue? Is there any workaround other than calling?

Feb 1, 2022, 8:36 am

#68

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)

Posts: 56,418

Quote:

Originally Posted by W126Pilot

Is this a known issue? Is there any workaround other than calling?

Do the names match, including middle name? Did you enter a different program at booking?

You may have to wait until check-in, or contact UA (try the twitter team).

https://www.flyertalk.com/forum/unit...heckin-10.html

Feb 2, 2022, 10:32 pm

#69

Repooc17

FlyerTalk Evangelist

Join Date: Aug 2017

Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold

Posts: 10,461

Here is a weird behavior I have experienced on the app (Android):

1) Checked in as normal at T-24, boarding pass shown in the app
2) Hours later, the app is still saying "Ready for check-in".
3) Further, I have noticed an additional option to "Check in remaining passengers" - the discrepancy here is I am the only passenger on the PNR. Click through brings up the already checked-in itinerary screen.

Has anyone else experienced this before? Not sure if it is an app bug (have not looked on desktop), or irregular behavior on the ticket itself (I did chance flight prior to check-in, which changed fare bucket class, ticketed cabin, and PlusPoints modification - full disclosure).

Feb 7, 2022, 12:12 pm

#70

gfunkdave

FlyerTalk Evangelist

Join Date: Nov 2002

Location: ORD

Posts: 14,229

Any way to book with United Explorer card before getting it?

I have been waiting almost a week for my shiny new United Explorer card to arrive. I'd like to book a flight with it. Is there a way to get the full card number, expiration, and cvv code before I receive the card? I was able to add it to my Apple wallet - is there a way to use Apple Pay with United?

Feb 8, 2022, 4:44 pm

#71

hyattnjfan

Join Date: May 2010

Programs: Hyatt Diamond, CO Elite

Posts: 95

Please excuse my beginner ignorance but how do I receive Star Alliance Gold recognition from another airline on United flights? I'm Kris Flyer gold and I want to book some basic economy flights on United. The star alliance gold should get me seat assignment and free bag allowance. When I book, do I use my Kris Flyer #? If so, do I not earn miles on United? Do I use my United #? If so, how do they know about my gold status?

Feb 8, 2022, 5:14 pm

#72

fumje

FlyerTalk Evangelist

Join Date: Aug 2015

Posts: 11,451

If you want to earn with SQ and use your SQ benefits (baggage, lounge), enter your SQ FFN.

You would only use your UA FFN if you want to earn with UA.

Feb 9, 2022, 6:25 am

#73

Karl-MDW

Join Date: Aug 2007

Location: Chicago: ORD, MDW

Programs: United Million Mile Flyer, Hilton Silver, Marriott Gold, DL, AA WN

Posts: 514

[QUOTE=Repooc17;33959370]Here is a weird behavior I have experienced on the app (Android):

1) Checked in as normal at T-24, boarding pass shown in the app
2) Hours later, the app is still saying "Ready for check-in".
Has anyone else experienced this before?

Yes. In mid-January I had a two segment trip (first leg domestic; second leg international to Europe). I returned in early February, and the same thing happened.

Feb 9, 2022, 6:37 pm

#74

Bruin1K

Join Date: Jan 2015

Location: Texas

Programs: UA 1K, AA Platinum, Marriott Titanium

Posts: 327

Expert mode for 1K?

I haven't been 1k since the old days of the GPU and either I have forgot how things worked or the codes are different nowadays. I am a 1k again and want to use my plus points for international upgrade from Y to J. When looking at flights on expert mode, for what fare code should I look for to get "instant" upgrades? how about for LH upgrades?

Thanks in advance.
Shawn

Feb 9, 2022, 7:59 pm

#75

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,769

Quote:

Originally Posted by Bruin1K

For an 1K you need PZ

Quote:

Originally Posted by Bruin1K

how about for LH upgrades? ...

No simple answer -- I is a decent indicator, see LH Electronic PlusPts Upgrades -How to use, will it clear?, issues w/flight credit,.. especially the wiki

Bruin1K likes this.