Feb 12, 2022, 11:13 pm

FlyerTalk Forums Expert How-Tos and Guides

Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

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Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2022]

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Mar 13, 2022, 12:00 pm

#136

BusinessCasualSport

Join Date: Nov 2019

Programs: UA 1K, IHG Spire Ambassador, Hyatt Globalist, Marriott Platinum

Posts: 146

The 787 I'm looking at (787-9) has Polaris seats. I've only ever flown on the Polaris 777s seats, so that's the point of reference I was looking to compare. I have heard about the cabin pressurization on the Dreamliner, but it doesn't sound like there's enough of a difference to warrant shelling out cash for the Y ticket. Still going back and forth on that. Thanks for the help.

Mar 15, 2022, 12:47 am

#137

flyingrohit

Join Date: Sep 2016

Location: SNA (home), LAX, BOM/PNQ, LHR

Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver

Posts: 965

Does anyone else notice the updates on the United app or know how to get rid of flights from the "flight status" tab that arent yours. Previously this used to not happen but these last few days, any flight that i look up the status for (relatives or co workers flights) it now gets added to the "flight status" tab under "my flights" and its mixing in with flights that I am actually flying so does anyone know how to get rid of them beyond waiting a few days past when they disappear? Thanks!

Mar 18, 2022, 10:47 am

#138

VRFast

Join Date: Dec 2019

Location: IAH

Programs: MileagePlus-Premier Silver, Marriott Bonvoy-Silver Elite

Posts: 698

Quote:

Originally Posted by flyingrohit

I started seeing that this week. Mine vanished after two or three days, so there seems to be an "expiry" time on the flights you look up.

Mar 18, 2022, 12:21 pm

#139

fumje

FlyerTalk Evangelist

Join Date: Aug 2015

Posts: 11,459

Quote:

Originally Posted by flyingrohit

Quote:

Originally Posted by VRFast

I started seeing that this week. Mine vanished after two or three days, so there seems to be an "expiry" time on the flights you look up.

It seems they fixed this. Flight status in the app was adding every flight looked up to "my flights" earlier this week, but it's not doing so now.

SPN Lifer likes this.

Mar 19, 2022, 11:09 am

#140

Dr Jabadski

Join Date: Feb 2011

Location: NYC suburbs

Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.

Posts: 3,290

Quote:

Originally Posted by BusinessCasualSport

What's the difference in the lie-flat seats/cabin experience between a 777 and 787 Dreamliner? Have the chance to fly the Dreamliner but the dollar cost of the ticket is very high. So I am not sure if I should use miles to book Y or $+plus points to try and get the lie flat. It's a domestic flight so don't want to buy business class using miles. If there's no big difference, I may just buy a Y award ticket. Thanks in advance.

The difference in cabin pressurization between a 787 and other aircraft is unlikely to be noticed and not worth additional cost for most people. The difference between various lie-flat seats is unlikely to be significant and not worth additional cost for most people. The difference between a lay-flat seat and a non-lay-flat seat is very significant and very often worth additional cost.

Kinda like the difference between TaylorMade/Titleist/Callaway golf clubs, Wilson/Head/Prince/Dunlop tennis racquets and Rosignol/K2/Atomic/Volant/etc. skis. Different manufacturer will only make a difference to most accomplished discerning users, but everyone would notice the difference between a driver and a 7 iron.

Mar 19, 2022, 4:58 pm

#141

mahasamatman

A FlyerTalk Posting Legend

Join Date: Apr 2004

Location: GVA (Greater Vancouver Area)

Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis

Posts: 52,133

Quote:

Originally Posted by Dr Jabadski

everyone would notice the difference between a driver and a 7 iron.

There's a difference?

Dr Jabadski likes this.

Mar 19, 2022, 5:11 pm

#142

Dr Jabadski

Join Date: Feb 2011

Location: NYC suburbs

Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.

Posts: 3,290

Quote:

Originally Posted by mahasamatman

There's a difference?

Not to me. Neither one goes very far and both go almost opposite the intended direction

Mar 21, 2022, 6:09 am

#143

sharplea

Join Date: Aug 2010

Posts: 45

Just done a last minute cash booking in United Polaris Business from DUB - SFO via LHR. Looking at my transit times, I'll not have time to hit any lounges at LHR as its a 90 min transit, but when I get to SFO I have up to 4hrs before I take an internal on a LCC, on a completely different booking/PNR.

I'm aware that I will have to exit customs and recheck my bag, but will I still be able to access the Polaris lounge at SFO? The way I read the access rules was that I would be able to on production of my DUB-SFO boarding pass but wanted to make sure, if anyone has any previous experience that they could advise?

Mar 21, 2022, 8:21 am

#144

goodeats21

FlyerTalk Evangelist

Join Date: Mar 2010

Location: DAY

Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry

Posts: 10,158

Quote:

Originally Posted by sharplea

If you can access the air side area where the Polaris Lounge is located, then yes, your BP for LHR->SFO will get you access.

sharplea likes this.

Mar 21, 2022, 9:12 am

#145

Repooc17

FlyerTalk Evangelist

Join Date: Aug 2017

Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold

Posts: 10,495

Quote:

Originally Posted by sharplea

Who are you flying with from DUB to LHR? Surely it's not United. 90 mins is plenty of time for lounge visit. I have done lounge visits 5 mins prior to departure.

sharplea likes this.

Mar 21, 2022, 10:15 am

#146

rbakker

Join Date: Nov 2019

Location: YEG

Programs: UA Gold

Posts: 323

I see that United makes it very difficult to transfer Miles between people but is there any sort of exception if it's between spouses? Thanks.

Mar 21, 2022, 11:06 am

#147

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,830

Quote:

Originally Posted by rbakker

I see that United makes it very difficult to transfer Miles between people but is there any sort of exception if it's between spouses? Thanks.

No exceptions except after death of the member.
It is easy to transfer miles, just costly.
There are ways to avoid transferring, see Short miles for award, What about transferring from another account? Alternatives?

Mar 21, 2022, 2:09 pm

#148

sharplea

Join Date: Aug 2010

Posts: 45

Quote:

Originally Posted by goodeats21

If you can access the air side area where the Polaris Lounge is located, then yes, your BP for LHR->SFO will get you access.

Excellent, thank you. That was my understanding but wanted to be 100% sure. Will definitely be going back airside as flying WN SFO>LAS.

Quote:

Originally Posted by Repooc17

Who are you flying with from DUB to LHR? Surely it's not United. 90 mins is plenty of time for lounge visit. I have done lounge visits 5 mins prior to departure.

Aer Lingus, but I am a disabled traveller with wheelchair support and am expecting the ground staff at LHR to take me straight to the gate.

Repooc17 likes this.

Mar 21, 2022, 2:53 pm

#149

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)

Posts: 56,448

Quote:

Originally Posted by sharplea

Excellent, thank you. That was my understanding but wanted to be 100% sure. Will definitely be going back airside as flying WN SFO>LAS..

WN Operates from T1 at SFO, and the Polaris lounge is in International G. There is no airside connector between those two terminals. So you would have to clear security twice, and it is a long ways from G to T1.

SPN Lifer likes this.

Mar 22, 2022, 7:19 am

#150

cliffw

Join Date: Apr 2019

Posts: 3

Cancel one person on three person award ticket be dropped?

I recently booked a three person award international ticket for Dec under one reservation record. Since one person may not be able to go and we may need to cancel one seat before the trip in Nov, I called United to see if they can split the award reservation into two reservations. The ticket agent said that one person can always be dropped and miles returned. Just want to double check. I would hate to be stuck in Nov that I will have to cancel three seat reservation all together but then award seats for two will not be available at the same low mile number and be forced to book more expensive seats. Please advise. Thanks!