2022 Let's Eat - Polaris Business

Old Feb 9, 22, 11:38 am
  #121  
 
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Originally Posted by goodeats21 View Post
Interesting. I have travelled quite a bit since COVID started, and never had a warmed roll. At best, it's been slightly colder then room temp.
At worst, almost frozen.

I am not West Coast, so this has been flights out of at least EWR/ORD/LHR/FRA. Probably others, but can't recall specifically.
+1 from me for getting hot rolls out of LAX.
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Old Feb 9, 22, 11:54 am
  #122  
 
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Originally Posted by fumje View Post
+1 from me for getting hot rolls out of LAX.
Same. Hot roll (in wrapper) for me also, LAX-SYD (and SYD-SFO on the return, too).
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Old Feb 9, 22, 1:57 pm
  #123  
 
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Originally Posted by halls120 View Post
The oatmeal is excellent when it is hot. It's less appealing when served cold, which has happened to me on more than one occasion.
On UA, I've learned to always ask what is served hot and what is served cold as I've learned the hard way that UA considers believes many foods which are normally served hot can be served cold.
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Old Feb 9, 22, 4:15 pm
  #124  
 
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Originally Posted by goodeats21 View Post
Short rib is OK most of the time. Occasionally it is very fatty and bad. Luck of the draw.

Did you really have a hot pretzel roll? Was it served in the plastic still?
This has been a real miss since COVID...was always cold, crumbly, and really inedible.
I got hot pretzel rolls in both premium transcon and transatlantic yesterday
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Old Feb 10, 22, 5:55 pm
  #125  
 
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Menu on App/Web

On UA 46 tonight and crew is proudly informing us that menu is available on the app (which in turn just links to a web page). Here’s tonight’s menu:



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Old Feb 10, 22, 6:15 pm
  #126  
 
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This is progress. It is much better to put the info on the screen.
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Old Feb 10, 22, 6:29 pm
  #127  
 
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This is great! Is this onky visible to those inflight or can we from the ground also access this menu page?
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Old Feb 10, 22, 7:30 pm
  #128  
 
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Originally Posted by flyingrohit View Post
This is great! Is this onky visible to those inflight or can we from the ground also access this menu page?
Alternatively, if you don't pay for the wifi, presumably it's only available on the ground if it's just on a web page.

I notice that the menu states "Before your meal Mixed Nuts served with a beverage of your choice". Does this mean that the drinks service has restarted? If so, that would be huge.
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Old Feb 10, 22, 7:33 pm
  #129  
 
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Originally Posted by lhrsfo View Post
Alternatively, if you don't pay for the wifi, presumably it's only available on the ground if it's just on a web page.

I notice that the menu states "Before your meal Mixed Nuts served with a beverage of your choice". Does this mean that the drinks service has restarted? If so, that would be huge.
That’s what happening on the flight as I type this (full report later) but for now I believe this is just the beta rollout on select FRA (and maybe LHR?) routes.
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Old Feb 10, 22, 7:48 pm
  #130  
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Originally Posted by lhrsfo View Post
Alternatively, if you don't pay for the wifi, presumably it's only available on the ground if it's just on a web page.

I notice that the menu states "Before your meal Mixed Nuts served with a beverage of your choice". Does this mean that the drinks service has restarted? If so, that would be huge.
Originally Posted by st530 View Post
That’s what happening on the flight as I type this (full report later) but for now I believe this is just the beta rollout on select FRA (and maybe LHR?) routes.
Not quite Polaris, but t.p.s. EWR-LAX, I was asked about my drinks prior to departure and received warmed mix nuts ('tho mostly almonds with a few cashews) and my pre-dinner drink last night.

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Old Feb 10, 22, 10:49 pm
  #131  
 
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Originally Posted by lhrsfo View Post
Alternatively, if you don't pay for the wifi, presumably it's only available on the ground if it's just on a web page.

I notice that the menu states "Before your meal Mixed Nuts served with a beverage of your choice". Does this mean that the drinks service has restarted? If so, that would be huge.
i assume you don't need to pay for wi-fi to access this, just like some other parts of the .bomb site.
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Old Feb 10, 22, 11:26 pm
  #132  
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Probably on the special Intranet unitedwifi.com page.
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Old Feb 11, 22, 4:10 am
  #133  
 
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UA 46 IAH-FRA 10 Feb 700 pm 772 seat 9A

This was the beta “expanded” meal service. Menu available on app/.bomb as discussed above. Separate drink/nuts (semi-warm) served pre-main. For the main I chose the salmon which was nicely presented in a bowl instead of the unappealing (to me) casserole dish. And yes there was a breadbasket! Only pretzel and white rolls but they were warm and the FA made multiple passes. For the dessert, we were shown a tray with all three options. I asked if it was possible to get more than one and FA seemed unsure so she gave me just the “sundae” to start, then returned a few mins later with the egg custard tart. I had the latter while waiting for the “sundae” to cease being rock hard, which, alas, never happened, even after 30 minutes. It was almost like what one would picture as NASA ice cream. Eventually I managed to scrape off the chocolate topping and had a few spoonfuls of that before calling it a night.

For breakfast, got the oats and, as others have observed, they’re great with lots of berries and nuts atop.

All that said, if this turns out to be the new normal, it’s a big drop-off from pre-pandemic (which itself was a big drop-off from the initial Polaris rollout).








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Old Feb 11, 22, 4:44 am
  #134  
 
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Originally Posted by eng3 View Post
I wonder if they'll let you choose both ice cream and apple pie or all three? I remember on the dessert cart, I'd ask for everything to make up for the crappy appetizer and entree.
On my FRA-EWR flight on 2 FEB, I was offered all three items separately and I took the offer every time.
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Old Feb 11, 22, 5:46 am
  #135  
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Kudos to UA for returning to the provision of a premium soft product.
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