2022 Let's Eat - Polaris Business
#736
Join Date: Apr 2004
Location: EWR, PHL
Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,637
#737
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,919
I was going to say, the United "croissant" is a croissant in name only!
#738
FlyerTalk Evangelist
Join Date: Dec 2003
Location: USA
Programs: UA Platinum, 1MM
Posts: 13,458
All I’ll say is that it definitely wasn’t Kobe beef 😁
New amenity kit - hard sided but will easily crush due to cloth hinge / zipper
Decent flight - FA’s were good but disappeared immediately after service. No IFE or free messaging the entire flight. Purser announced we’d get a compensation email but nothing so far. (I’ve received these before landing in the past). No greeting from purser (not even sure who the purser was!).
Salad/appetizer was a step up, but I found the FA offering/showing me a tray of 3 desserts a little weird. Had the cheese plate which was probably the best part of the meal. I usually skip breakfast & this flight was no exception…
Status not recognized / not addressed by name but that’s not an issue for me. (Nice when it happens, but rarely happens. In fact the only time I consistently get thanked for being GS is when I enter UC’s/PL’s.)
No priority baggage tags in CMH for over a month now…
United should rotate back in some soup-oriented entrees as they cover a lot of the problems that United clearly has in catering.
On the plus side, some of the other pictures shared look promising!
Last edited by CApreppie; Jun 11, 2022 at 1:48 pm
#739
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,195
#740
Join Date: Nov 2015
Posts: 158
if I'd only gotten half of what I received eg crepes OR cereal I'd have been very dissatisfied.
#741
Join Date: May 2013
Programs: UAL 1k, AA Gold, Delta Silver
Posts: 64
Long haul flight
On my CPT-EWR flight on June 9 (read: 9 days into June) the advertised improvements in service were a bit hit or miss.
No printed menus.
First drinks round came with a bag of nuts (granted, we were at an outstation, plus, they were a local brand so I’m not necessarily complaining on that front).
No drink refills offered.
Dinner (salad, roll and main) was then served on a tray, no drinks offered with dinner ( fortunately I was still nursing my large G&T). I’m probably biased but my beef tenderloin was clearly local beef and it was cooked to perfection. The side salad was fresh and generously topped with shaved Parmesan.
Crew brought the three Desserts on a small tray and asked you to pick - I had the ice cream. I miss those sundaes!
Missed any in-between snacks due to sleep, but saw some small wrapped sandwiches in the galley during a bathroom break.
Crew were mostly absent during the sleep portion of the flight - I had to walk to the very front to find someone for a cup of tea, but it was cheerfully delivered to my seat.
Breakfast was pro-actively offered as people awoke. I chose the egg dish specifically because it came with actual bacon and not the turkey abomination we are always subject to. Sadly, the bacon was overdone, but edible
Breakfast
In all, the food and service were OK. But it was great to have the direct flight option rather than the circuitous routing through Europe.
No printed menus.
First drinks round came with a bag of nuts (granted, we were at an outstation, plus, they were a local brand so I’m not necessarily complaining on that front).
No drink refills offered.
Dinner (salad, roll and main) was then served on a tray, no drinks offered with dinner ( fortunately I was still nursing my large G&T). I’m probably biased but my beef tenderloin was clearly local beef and it was cooked to perfection. The side salad was fresh and generously topped with shaved Parmesan.
Crew brought the three Desserts on a small tray and asked you to pick - I had the ice cream. I miss those sundaes!
Missed any in-between snacks due to sleep, but saw some small wrapped sandwiches in the galley during a bathroom break.
Crew were mostly absent during the sleep portion of the flight - I had to walk to the very front to find someone for a cup of tea, but it was cheerfully delivered to my seat.
Breakfast was pro-actively offered as people awoke. I chose the egg dish specifically because it came with actual bacon and not the turkey abomination we are always subject to. Sadly, the bacon was overdone, but edible
Breakfast
In all, the food and service were OK. But it was great to have the direct flight option rather than the circuitous routing through Europe.
#742
Join Date: Nov 2019
Location: San Francisco, CA
Posts: 9
SFO to NRT on June 11
Warm nuts and drink service followed by salad and main meal on a tray. No menu and no pajamas.
Dessert selection included egg tart, ice-cream, and cheese plate. I selected the sundae and asked the purser if I could have the egg tart as well if they have extra after serving others.
the most disappointing part was the snack option between the two meal services. No hot snack was offered and there was only three unattractive options in a basket. The crew was very nice to serve coffee a few hours before breakfast.
The overall catering quality is really underwhelming on long haul united flights. It really made me miss my food and services on my last SQ flight earlier this year...
Dessert selection included egg tart, ice-cream, and cheese plate. I selected the sundae and asked the purser if I could have the egg tart as well if they have extra after serving others.
the most disappointing part was the snack option between the two meal services. No hot snack was offered and there was only three unattractive options in a basket. The crew was very nice to serve coffee a few hours before breakfast.
The overall catering quality is really underwhelming on long haul united flights. It really made me miss my food and services on my last SQ flight earlier this year...
#743
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
??? If there were only two choices, and you state your first choice, why would there be a need to specify the other one as second choice?
#744
Join Date: Aug 2002
Location: San Francisco
Posts: 2,341
Based on your pic, pre-departure is the cheap Chenet sparkling wine. After take-off, is it still Gosset champagne?
#746
Join Date: Oct 2015
Location: DTW
Programs: Marriott Platinum, SPG Platinum, Hilton Diamond
Posts: 392
On my CPT-EWR flight on June 9 (read: 9 days into June) the advertised improvements in service were a bit hit or miss.
No printed menus.
First drinks round came with a bag of nuts (granted, we were at an outstation, plus, they were a local brand so I’m not necessarily complaining on that front).
No drink refills offered.
Dinner (salad, roll and main) was then served on a tray, no drinks offered with dinner ( fortunately I was still nursing my large G&T). I’m probably biased but my beef tenderloin was clearly local beef and it was cooked to perfection. The side salad was fresh and generously topped with shaved Parmesan.
Crew brought the three Desserts on a small tray and asked you to pick - I had the ice cream. I miss those sundaes!
Missed any in-between snacks due to sleep, but saw some small wrapped sandwiches in the galley during a bathroom break.
Crew were mostly absent during the sleep portion of the flight - I had to walk to the very front to find someone for a cup of tea, but it was cheerfully delivered to my seat.
Breakfast was pro-actively offered as people awoke. I chose the egg dish specifically because it came with actual bacon and not the turkey abomination we are always subject to. Sadly, the bacon was overdone, but edible
Breakfast
In all, the food and service were OK. But it was great to have the direct flight option rather than the circuitous routing through Europe.
No printed menus.
First drinks round came with a bag of nuts (granted, we were at an outstation, plus, they were a local brand so I’m not necessarily complaining on that front).
No drink refills offered.
Dinner (salad, roll and main) was then served on a tray, no drinks offered with dinner ( fortunately I was still nursing my large G&T). I’m probably biased but my beef tenderloin was clearly local beef and it was cooked to perfection. The side salad was fresh and generously topped with shaved Parmesan.
Crew brought the three Desserts on a small tray and asked you to pick - I had the ice cream. I miss those sundaes!
Missed any in-between snacks due to sleep, but saw some small wrapped sandwiches in the galley during a bathroom break.
Crew were mostly absent during the sleep portion of the flight - I had to walk to the very front to find someone for a cup of tea, but it was cheerfully delivered to my seat.
Breakfast was pro-actively offered as people awoke. I chose the egg dish specifically because it came with actual bacon and not the turkey abomination we are always subject to. Sadly, the bacon was overdone, but edible
Breakfast
In all, the food and service were OK. But it was great to have the direct flight option rather than the circuitous routing through Europe.
#747
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,028
Texted to me from colleague, Europe-EWR inbound “Brunch” main meal tray this week. Make sure to grab a snack in the lounge 😯
#748
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,919
The United Diet...
#749
Join Date: Dec 2002
Location: Tokyo, Japan
Programs: JAL Global Club & oneworld Sapphire, ANA SFC & Star Alliance Gold
Posts: 3,746