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2022 Let's Eat - United First, United Business, & Premium Transcon Service

2022 Let's Eat - United First, United Business, & Premium Transcon Service

Old Sep 22, 22, 5:03 pm
  #1381  
 
Join Date: Jul 2005
Location: RIC
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Originally Posted by COEWR2587 View Post
A joke of breakfast service today. PHX-IAH
6:30am flight. 737-900 mainline. 2 1/2 hours over 1,000 miles.
If it makes you feel any better, RIC-DEN (almost 1500 miles) mainline morning flight serves the same garbage. I don't understand why they can't board catering in Denver, store it on dry ice overnight, and serve it in the morning. That's what they did pre-pandemic. What changed? Probably the budget.
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Old Sep 22, 22, 5:16 pm
  #1382  
 
Join Date: Sep 2009
Location: HSV
Programs: Silver MileagePlus, Diamond Hilton
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Originally Posted by rch4u View Post
If it makes you feel any better, RIC-DEN (almost 1500 miles) mainline morning flight serves the same garbage. I don't understand why they can't board catering in Denver, store it on dry ice overnight, and serve it in the morning. That's what they did pre-pandemic. What changed? Probably the budget.
Exactly. Ive flown flights even earlier in the morning for PHX to IAH when they had a flight earlier than that and it had hot food
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Old Sep 22, 22, 9:12 pm
  #1383  
 
Join Date: Jun 2012
Location: New England
Programs: Delta Gold Medallion, United Premier Gold
Posts: 4,849
Sep 20, 2022
UA2008
BOS-ORD
Breakfast
737-800 (a very old and tired one at that!)

Preorder options:


I chose the scrambled eggs.


Water and Orange Juice offered for PDB. Drink refills were proactively offered. Scrambled eggs were tastier than they looked. The pineapple in the fruit salad was an entire half slice. I had to cut around the core.
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Old Sep 22, 22, 9:12 pm
  #1384  
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Originally Posted by COEWR2587 View Post
A joke of breakfast service today. PHX-IAH
6:30am flight. 737-900 mainline. 2 1/2 hours over 1,000 miles.

UA advertises 800+ gets hot meals. Inbound lunch flight had hot entrees but this was a joke.

FAs were even like sorry its not much to everyone when presenting. Dont think its a catering issue cuz cheese was shown as pre order option.



That cheese plate looks identical to the one that B6 sells. Interesting.
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Old Sep 24, 22, 4:08 am
  #1385  
 
Join Date: Sep 2010
Posts: 216
Originally Posted by kirkwoodj View Post
What you got there and on which route?
Looks like a KSML out of EWR. Fresko is the vendor for those instead of the usual Bornstein that prepares the KSMLs for SFO.
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Old Sep 24, 22, 4:36 am
  #1386  
 
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
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Originally Posted by dw View Post
This sounds just like what someone was reporting recently about the first flight of the day from an outstation. Sounds like UA doesnt have catering set up in PHX and since the plane was likely RON couldnt cater hot food on the outbound the night before for the morning.
is RON = received over night ?
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Old Sep 24, 22, 5:38 am
  #1387  
 
Join Date: Nov 2010
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Originally Posted by unitedbusiness View Post
is RON = received over night ?
Remain over night.
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Old Sep 24, 22, 7:12 pm
  #1388  
 
Join Date: Apr 2022
Posts: 10
Hey, so its been a hot minute since Ive Ive flown on United. Can yall please let me know my best options as well as the ones to avoid? Thanks.

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Old Sep 24, 22, 7:15 pm
  #1389  
 
Join Date: Aug 2015
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Originally Posted by AADrewBoo View Post
Hey, so its been a hot minute since Ive Ive flown on United. Can yall please let me know my best options as well as the ones to avoid? Thanks.

img
My preference order: 1. falafel, 2. "meatball", 3. chili, 4. burger, 5. chicken.

Some people seem to get weirded out by the meatballs, so if you are a classicist eater, perhaps do not pick. The chili is a small portion, on the lighter side.
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Old Sep 24, 22, 7:56 pm
  #1390  
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Tiny silver lining for veg leaning or full vegetarians is UA prioritized keeping an option available throughout the scaled back service, and the options are reasonable (taste / selection)
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Old Sep 24, 22, 8:06 pm
  #1391  
 
Join Date: Apr 2022
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Originally Posted by fumje View Post
My preference order: 1. falafel, 2. "meatball", 3. chili, 4. burger, 5. chicken.

Some people seem to get weirded out by the meatballs, so if you are a classicist eater, perhaps do not pick. The chili is a small portion, on the lighter side.
I just went to pre-order and the falafel option wasnt there anymore. Is that typical?
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Old Sep 24, 22, 8:08 pm
  #1392  
 
Join Date: Aug 2015
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Originally Posted by AADrewBoo View Post
I just went to pre-order and the falafel option wasnt there anymore. Is that typical?
Hah, IME yes. You have to be quick with that one. Not sure why; seems quite strange.
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Old Sep 24, 22, 8:14 pm
  #1393  
 
Join Date: Apr 2022
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Originally Posted by fumje View Post
Hah, IME yes. You have to be quick with that one. Not sure why; seems quite strange.
Its cool. I chose the impossible meatballs. Im a fan of the impossible whopper so this isnt a stretch for me. Haha
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Old Sep 24, 22, 8:15 pm
  #1394  
 
Join Date: Aug 2015
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Originally Posted by uastarflyer View Post
Tiny silver lining for veg leaning or full vegetarians is UA prioritized keeping an option available throughout the scaled back service, and the options are reasonable (taste / selection)
Yeah I appreciate that they are making palatable veg options a focus. And veg tends to be cheaper, so I would think that's music to Kirby's ears.

Originally Posted by AADrewBoo View Post
It’s cool. I chose the impossible meatballs. I’m a fan of the impossible whopper so this isn’t a stretch for me. Haha
Enjoy!
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Old Sep 25, 22, 9:23 am
  #1395  
 
Join Date: May 2014
Location: San Francisco, CA
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IAD-SFO

Polaris cabin, which was nice, but the overall experience was a clear reminder that a nice cabin doesn't match the service level. No pillows/blankets/amenities. We were offered a PDB (water, sparkling). Meal choice was "chicken or Impossible meatballs", announced over the PA, no descriptions of what came with either given. No pre-order available even for this transcon. Main dish orders were taken before takeoff. Beverage orders taken row by row once underway, brought in a reasonable amount of time. No nuts or anything with them. No refills ever offered, except once during meal service. No prepping the cabin for the meal, just, suddenly, FA standing there with a tray to plunk down, glaring at each person as to why they didn't have their tray table ready. Meal presented all on on tray. I got the meatballs ...



So, a few things.

First, why no regular salad? This was a dinner flight, and the fruit was a strange side with dinner. That said, the grapes and blueberries were nice at least. The roll was quasi-warm, and actually not that bad, not fresh baked bread with a great crust and chew or anything, but not stale and dry. But that is all I have to say positive about the meal. The main dish seemed like someone had microwaved it on high for way, way too long, and then forgot about it for an hour. It was very dried out, completely mushy (the cous cous, the veggies, and the meatballs), and yet ... not even warm. The meatballs were cold inside. I actually don't mind impossible meat, but they were oddly dense and yet mush at the same time, and really, really needed sauce - mine had very little. I had some ketchup in my purse that helped considerably. The broccolini was a kinda odd shade of green, and didn't taste fresh at all, cous cous just unseasoned mush. Packaged brownie-bar was a letdown too, as I actually like the pie in the sky ...

And that was that. The remainder of the flight, the FAs never came through, no refills of drinks, no snacks, nothing.
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