Some Thoughts from The Crew of UA Flight xxx
Dec 31, 2021, 11:28 pm
#31
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,587
Thanks for the humor and for all you do!
it’s nice to see that the people keeping us safe are real people.
Last edited by WineCountryUA; Dec 31, 2021 at 11:44 pm Reason: Remove response to deleted content
Jan 1, 2022, 2:51 am
#32
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,019
Suspect that autocorrect got to IAH-OIL-TRASH 's post. Here's what was likely being referred to: https://en.wikipedia.org/wiki/Willis_Tower
David
David
Jan 1, 2022, 3:33 am
#33
Join Date: May 2009
Posts: 90
Perhaps there is an internal UA employee forum where you can complain about customers and your airline?
Last edited by WineCountryUA; Jan 1, 2022 at 10:33 am Reason: Personal comments about posters are not allowed
Jan 1, 2022, 4:06 am
#34
Join Date: Mar 2001
Location: SFO
Programs: UA Platinum
Posts: 484
Thanks for posting 757FO
As a request in the other direction -- Would you consider turning on Channel 9 ATC more often on suitably equipped aircraft?
Not all pax who listen to it are lawyers looking for an excuse to sue the airline, most of us find it fascinating, educational and demystifying a lot of what the flight crew does. It's one of the few things that truly differentiate UA over other carriers these days.
As a request in the other direction -- Would you consider turning on Channel 9 ATC more often on suitably equipped aircraft?
Not all pax who listen to it are lawyers looking for an excuse to sue the airline, most of us find it fascinating, educational and demystifying a lot of what the flight crew does. It's one of the few things that truly differentiate UA over other carriers these days.
Last edited by Ryu2; Jan 1, 2022 at 10:09 am
Jan 1, 2022, 5:23 am
#35
Join Date: Jul 2016
Programs: UA Gold
Posts: 107
Yes, I do think it's an important enough safety of flight conversation to interrupt whatever checklist you're currently running.
(Clearly sarcasm, I quietly walk to the back
)Happy New Year!
Jan 1, 2022, 5:38 am
#36
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,176
You may have elite status with the airline, but you are not an "elite" human being. A little humility goes a long way...
Still in these days of fighting and drunken brawls this pales into insignificance. I do not often visit this Forum so I hope that you do not mind me contributing, These may be thoughts from United personnel but it could be BA or Air France
Last edited by WineCountryUA; Jan 1, 2022 at 10:18 am Reason: Let's not go OMNI/PR
Jan 1, 2022, 6:04 am
#37
Join Date: Mar 2021
Posts: 764
Happy New year to you all at UA and other airlines, also a special thank you for the post!
I personally can not take offence when it comes to people's attire with a political statement, or a t-shirt with Sex pistols for that matter, but....
Hello Kitty pyjamas,
Thats where i draw the line. Should be banned on all airlines, continents and SpaceX.
It for sure ruins the wellbeing and tranquility of its surroundings, as specially if worn by a middle aged person with matching fluffy slippers.
This is half written as a joke from a less then perfect human being, but with a grain of seriousness. It seems that some of the corporate world has taken it upon itself to police the freedom of, non violent, expression of opinion.
I personally can not take offence when it comes to people's attire with a political statement, or a t-shirt with Sex pistols for that matter, but....
Hello Kitty pyjamas,
Thats where i draw the line. Should be banned on all airlines, continents and SpaceX.
It for sure ruins the wellbeing and tranquility of its surroundings, as specially if worn by a middle aged person with matching fluffy slippers.
This is half written as a joke from a less then perfect human being, but with a grain of seriousness. It seems that some of the corporate world has taken it upon itself to police the freedom of, non violent, expression of opinion.
Last edited by Stil; Jan 1, 2022 at 6:50 am
Jan 1, 2022, 8:04 am
#38
Join Date: Jun 2019
Location: CLT
Programs: AA, Amex
Posts: 420
My day job as an engineer is mainly centered around simulation development in an automotive / motorsport environment. At home I enjoy doing the flight sim thing for fun.
At least in my industry, even with professional grade simulators with millions of dollars that go into it, it's still not a replacement for the real thing.
I think it's easy for people to fall into the mindset that simulator = reality, which just isn't the case regardless of whether it's a consumer or professional setting. A tool in the toolbox and has its purpose, but there's a limit to everything.
Jan 1, 2022, 8:47 am
#39
Join Date: Apr 2006
Location: CO hublette
Programs: UA AU MM,HH Diamond,Hyatt Globalist , Marriott Gold
Posts: 2,281
Jan 1, 2022, 8:58 am
#40
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156
Good thing you work for United and not Eva. I'm pretty sure that statement would get you immediately terminated over there!
Jan 1, 2022, 9:08 am
#41
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
Since I think that people's concentration span is that of a cricket, any attempt to deliver the information in a way that captures attention is good. When I was young I had an oxygen mask fly out of my hand when we were displaying that it had to be pulled to get the oxygen to flow and the thing hit me hard enough to make me squawk. Two people burst out laughing and the cabin collectively stopped reading the paper and watched to see what they had missed,
So it's not really that all folks have low attention spans. it is the environment/learning environment you face. Some awareness of this would help in communicating the message instead of generalizing all customers as having low attention spans. Have a nice day.
Jan 1, 2022, 9:46 am
#42
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,998
I think in general, flight attendants do a decent job but they also need to stop acting like they are god and most of your points above prove me right. FA's can get carried away and get out of control and in my opinion are the root cause of some of the air rage incidents. Some know how to talk to people, others have the 'its my way of the highway;' attitude which leads to the escalation of incidents. If I want to wear a Lets Go Brandon shirt, so what. Maybe I am a fan of Brandon the race car driver. Your arrogance in many of your above points make it glaringly obvious that you think passengers should basically sit in their seat for xxx hours and simply shut up and not say anything. Don;t take this the wrong way but you sound like old school United. To me, you just come across as someone who feels people on your flight should just sit back, shut up and not say anything, wear a plain blue shirt and blue jeans, no hat. This is the exact reason I largely avoid flying United. Thanks for reinforcing that.
This is not just a jab at United, but lately, when I fly, I feel that the FA's get angry/upset when;
1. I ask (nicely)for something
2. Ring the call button (once, maybe twice - finally giving up after 20 minutes of waiting)
3. Bring my mask down (repeatedly) to drink/eat
4. Walk to the back galley to wait for the bathroom
5. Walk to the back galley to ask for a beverage/snack because the call button gets ignored.
Some.not all FA's. have sucked all the joy out of flying.
This is not just a jab at United, but lately, when I fly, I feel that the FA's get angry/upset when;
1. I ask (nicely)for something
2. Ring the call button (once, maybe twice - finally giving up after 20 minutes of waiting)
3. Bring my mask down (repeatedly) to drink/eat
4. Walk to the back galley to wait for the bathroom
5. Walk to the back galley to ask for a beverage/snack because the call button gets ignored.
Some.not all FA's. have sucked all the joy out of flying.
OP mentioned the "tool(s)" they have to deal with but, I've seen at least as many FAs that were tools as pax. In fact, I think that the pandemic has exacerbated the abuse of power moves by FAs.
Anyway, I'm just trying to get to work, so I never bore FAs with stories of my job or lifestyle etc., and never give them any lip.
Jan 1, 2022, 10:09 am
#43
Suspended
Join Date: Dec 2021
Posts: 1
I've witnessed enough abuse of power by FAs in my travels that I always comply immediately with their requests, no matter how ridiculous (and believe me, I heard some whoppers). I am mostly traveling for work and can't afford to be given a scarlet letter by an airline. As such, I never use the "call" button, and walk to the galley to request drink refills (I always fly in F or J), and also often bus my own trash. I never complain about anything and never write to 1Kvoice anymore so that I don't get any bad "social credit" score in my record.
OP mentioned the "tool(s)" they have to deal with but, I've seen at least as many FAs that were tools as pax. In fact, I think that the pandemic has exacerbated the abuse of power moves by FAs.
Anyway, I'm just trying to get to work, so I never bore FAs with stories of my job or lifestyle etc., and never give them any lip.
OP mentioned the "tool(s)" they have to deal with but, I've seen at least as many FAs that were tools as pax. In fact, I think that the pandemic has exacerbated the abuse of power moves by FAs.
Anyway, I'm just trying to get to work, so I never bore FAs with stories of my job or lifestyle etc., and never give them any lip.
Jan 1, 2022, 10:34 am
#44
Join Date: Feb 2005
Location: Global
Programs: United 1K, Qatar Gold, Etihad Gold, Hilton Diamond, InterCon RA, PC Plat, SPG Plat, Marriott Plat
Posts: 1,453
I've witnessed enough abuse of power by FAs in my travels that I always comply immediately with their requests, no matter how ridiculous (and believe me, I heard some whoppers). I am mostly traveling for work and can't afford to be given a scarlet letter by an airline. As such, I never use the "call" button, and walk to the galley to request drink refills (I always fly in F or J), and also often bus my own trash. I never complain about anything and never write to 1Kvoice anymore so that I don't get any bad "social credit" score in my record.
OP mentioned the "tool(s)" they have to deal with but, I've seen at least as many FAs that were tools as pax. In fact, I think that the pandemic has exacerbated the abuse of power moves by FAs.
Anyway, I'm just trying to get to work, so I never bore FAs with stories of my job or lifestyle etc., and never give them any lip.
OP mentioned the "tool(s)" they have to deal with but, I've seen at least as many FAs that were tools as pax. In fact, I think that the pandemic has exacerbated the abuse of power moves by FAs.
Anyway, I'm just trying to get to work, so I never bore FAs with stories of my job or lifestyle etc., and never give them any lip.
Jan 1, 2022, 10:40 am
#45
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver, Marriott Bonvoy-Silver Elite
Posts: 698
Thanks for this, and participating on FT. As a pilot myself (no type ratings, but still have an ATP license) my personal favorites are #3 and 4. Sorry that you and your crew have to deal with the worst of the worst while doing your job, which is complicated enough without the harassment from spoiled and drunk passengers.
Happy New Year to your crew, and hope to fly with you and your crew in 2022.
Happy New Year to your crew, and hope to fly with you and your crew in 2022.