UA Christmas 2021 / January 2022 Ops / staffing Issues
#106
Join Date: Jul 2009
Location: SEA
Programs: DL PM, CO Silver
Posts: 151
What happens if the delay/cancellation is due to a COVID staffing issue? Is United required to provide compensation in this situation or is it more like if the problem is due to something beyond their control such as weather?
#107
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,018
Im pretty sure a pandemic w/ quarantine guidelines and illnesses are not UA’s fault. Expecting compensation is a bit unrealistic.
#108
Join Date: May 2008
Location: NYC
Programs: DL PM; UA 1K; AA 1MM
Posts: 4,514
Just one data point to add: I received a text a little bit ago that my flight for Saturday, January 1 is canceled. It was paid C on a MAX 8. The auto-rebook put me in Y on a later flight, but I was able to rebook in C on the earlier 739 flight with ease on-line.
#109
Join Date: Feb 2003
Location: New York City
Programs: BA Gold Guest List; HH Diamond; Hyatt Diamond; SPG Gold
Posts: 2,833
UA921 LHR-EWR last night - plane sat for ten or more minutes waiting for marshalers to get onto the gate; then we waited over an hour for the first bags - announcement was "we have one ramp crew working four flights so please expect delays in getting your bags".
#110
Join Date: Jul 2015
Location: DEN
Programs: DL PM, Hyatt Explorist, Hilton Gold
Posts: 396
When are flights getting cancelled?
Any data points on up until how late flights are getting cancelled right now? We have a LAX-DEN flight tomorrow, which is still fine. Today there are 2/10 cancelled already. The little I’ve read has made it seem like flights are getting proactively cancelled a day or more in advance.
#111
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,460
Any data points on up until how late flights are getting cancelled right now? We have a LAX-DEN flight tomorrow, which is still fine. Today there are 2/10 cancelled already. The little I’ve read has made it seem like flights are getting proactively cancelled a day or more in advance.
#112
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
UA's giving a bit of an advanced head up for New Year's Day 2022:
Travel Waiver: Chicago Winter Weather (January 1, 2022)
David
Travel Waiver: Chicago Winter Weather (January 1, 2022)
David
#113
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
My flight tomorrow EWR > TPA at 2:20 was cancelled and I was put on the 4:40. Went from a paid upgrade on the earlier flight to 14A on the new flight. I know this happens, but it still hurts.
#114
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Denver and the Rockies are being forewarned:
Travel Waiver: Rocky Mountain Winter Weather (December 31, 2021)
David
Travel Waiver: Rocky Mountain Winter Weather (December 31, 2021)
David
#116
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David
David
Last edited by WineCountryUA; Dec 30, 2021 at 9:43 pm Reason: merge consecutive posts by same member
#117
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,218
#118
#119
Join Date: Feb 2003
Posts: 4,115