How are 1Ks being treated by UA?
Jul 23, 2022, 10:41 am
#331
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,460
Last month I was flying ORD-MKE on a CRJ-200. The FA thanked both me and the other 1K on the plane and brought us drinks while the rest of the cabin got ignored.
It annoyed my wife to no end because I turned to her and grinned like the Grinch after getting fawned over while she wasn't noticed. I did share my soda with her though.
It annoyed my wife to no end because I turned to her and grinned like the Grinch after getting fawned over while she wasn't noticed. I did share my soda with her though.
Jul 23, 2022, 10:49 am
#332
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Last month I was flying ORD-MKE on a CRJ-200. The FA thanked both me and the other 1K on the plane and brought us drinks while the rest of the cabin got ignored.
It annoyed my wife to no end because I turned to her and grinned like the Grinch after getting fawned over while she wasn't noticed. I did share my soda with her though.
It annoyed my wife to no end because I turned to her and grinned like the Grinch after getting fawned over while she wasn't noticed. I did share my soda with her though.
David
Jul 30, 2022, 6:15 pm
#333
Join Date: Jun 2016
Location: EWR
Programs: UA 1.65M , Platinum, 1K Emeritus, UC Lifetime , HHonors Gold, Presidential Plus card holder
Posts: 695
EWR-LHR upgraded, reasonably pre-boarded and thanked for being 1K by an FA at the end of the flight.
DUB-EWR not upgraded, nicely pre-boarded and not thanked or given any extra attention. Nice flight and pleasant service for everyone though.
DUB-EWR not upgraded, nicely pre-boarded and not thanked or given any extra attention. Nice flight and pleasant service for everyone though.
Jul 31, 2022, 7:56 am
#334
Join Date: May 2000
Location: IAH
Programs: UA 1K 2.7MM, Marriott Titanium/LT Plat, IHG Spire
Posts: 3,317
A far cry from my SFO-SIN flight where we all stood around waiting by the Group 1 and 2 lanes at G92 and then were told to move to the opposite side of the boarding area while everyone in Group 1 and Group 2 could line up in the chutes. Told to wear our masks because - Singapore - then told we had to use facial recognition and to take off our masks. And all this 20 minutes after scheduled boarding with no explanation as to why we were delayed. A complete cluster. The opposite of valuing being a 1K.
Jul 31, 2022, 9:28 am
#336
Original Poster
Join Date: Nov 2019
Location: YEG
Programs: UA Gold
Posts: 323
I flew recently for the first paid flight in a while (BWI-IAH-BZE) and I loved the fact that I got upgraded to First about 72 hours out - on both flights! Nobody thanked me for being 1K but that's fine with me, I prefer deeds to words. I wasn't able to check if they were allowing 1Ks to preboard (I've had a problem with that, see the beginning of the thread) because I chose to arrive towards the middle of the boarding process. Flying with United was great!
ETA: This gives me an extra motivation to make sure I retain my 1K for next year.
ETA: This gives me an extra motivation to make sure I retain my 1K for next year.
Jul 31, 2022, 9:47 am
#337
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,501
I flew recently for the first paid flight in a while (BWI-IAH-BZE) and I loved the fact that I got upgraded to First about 72 hours out - on both flights! Nobody thanked me for being 1K but that's fine with me, I prefer deeds to words. I wasn't able to check if they were allowing 1Ks to preboard (I've had a problem with that, see the beginning of the thread) because I chose to arrive towards the middle of the boarding process. Flying with United was great!
ETA: This gives me an extra motivation to make sure I retain my 1K for next year.
ETA: This gives me an extra motivation to make sure I retain my 1K for next year.
Jul 31, 2022, 10:13 am
#339
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Jul 31, 2022, 12:11 pm
#340
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Jul 31, 2022, 2:47 pm
#341
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,129
On single-class a/c, I'm still finding it the rule rather than the exception that the FA makes a point of tracking me down and thanking me for my loyalty and offering me a drink, often a snack box if I decline the drink, etc. A lot of the time, they also thank me again before landing as they prep the cabin.
I'd rather UA phase out single-cabin equipment (particularly the 145s, where the single seating on the left is ruined by the cramped pitch, seemingly worse than a CRJ), but it's nonetheless a nice touch that costs the FAs little effort verses the amount of goodwill it generates.
I'd rather UA phase out single-cabin equipment (particularly the 145s, where the single seating on the left is ruined by the cramped pitch, seemingly worse than a CRJ), but it's nonetheless a nice touch that costs the FAs little effort verses the amount of goodwill it generates.
Jul 31, 2022, 7:13 pm
#342
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,019
This HNL-based 1K is being dissed by UA's restoring a bunch of 777HDs to replace most of the Polaris equipped a/c that were flying to/from Hawaii during their grounding. Don't they know who I am???? The drop in F seats is very noticeable.
Jul 31, 2022, 8:15 pm
#343
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David
Jul 31, 2022, 9:59 pm
#344
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Tourism is about to drop like a rock in Hawaii. UA cutting flights starting September - my HNL-LAX red eye Aug 9 has 17 available lie flats of 28 seats.
Jul 31, 2022, 10:09 pm
#345
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David