Wi-Fi Day Pass

Plan ahead for your trip and purchase Wi-Fi access for your entire day of travel with Wi-Fi Day Pass. MileagePlus® members on single-passenger itineraries can purchase a day pass during Booking as well as on their Trip details page for Domestic and select International flights. Your Wi-Fi Day Pass will be linked to your MileagePlus account and will be ready to use in flight.

You can begin using your day pass one hour before your scheduled departure, and you’ll have access throughout your entire trip during the 24-hour period.
With Wi-Fi Day Pass, you can access messaging, email, web browsing, and VPN. Streaming is available on select aircraft type.
United Chase Cardmembers will receive a 25% statement credit on all subscription purchases including WiFi Day Pass

What if flight is delayed or schedule change?
If your delay is one hour or more, that time will be added to your Wi-Fi Day Pass; for delays of less than one hour, there will be no adjustment to your pass. If there’s a schedule change, your day pass will be transferred to the new date, time and route of your flight.Use of Day Pass T&Cs

• A Wi-Fi Day Pass provides a limited license to access United’s onboard network on Wi-Fi equipped United aircraft.
• A Wi-Fi Day Pass only applies to internet access on flights operated by United or United Express® that depart within the applicable subscription period and region. When using the internet on another airline, you will be subject to the other airline’s internet policies and fees.
• Streaming is currently only available on our Viasat equipped aircraft.
• After the limited term has expired, the Wi-Fi Day Pass representing this license can no longer be used and has no value.
• Offer subject to change without notice.

Refund

• Except as otherwise provided below, Wi-Fi day passes are non-refundable.
• Purchasers of Wi-Fi Day Passes may receive a refund if:
  • The flight for which the day pass applies is canceled.
  • The flight for which the day pass applies is changed so that the aircraft does not provide access to Wi-Fi.
  • The Wi-Fi is not accessible for over 50% of time during the flights for which the day pass applies.
• If any of the above referenced events occur, refunds for Wi-Fi Day Pass purchases are processed automatically once travel is completed.
• Customers who are eligible to receive a refund for a Wi-Fi Day Pass purchase and who have not received the refund within two billing cycles of their scheduled flight departure can submit a request through united.com using the refund request form or by mail.

Wi-Fi performance and usage

• Use of United Wi-Fi is subject to the inflight Wi-Fi terms and conditions.
• Operating bandwidth is not guaranteed for any level of service purchased and is dependent on several factors including but not limited to the number of internet users on the aircraft and the number of aircraft in the nearby area. Satellite coverage may experience outages for reasons such as government regulations, weather and switching between satellite regions. Aircraft equipped with DIRECTV® and 737 aircraft will only have satellite coverage within the continental United States. On two-cabin regional aircraft, internet availability is limited to the continental U.S. and Canada. Learn more about our coverage around the world.
• Day pass license may only be used by one passenger on a flight and on one device at a time.
• The day pass licensee’s MileagePlus® number must be used when signing into the United Wi-Fi portal on board to use the day pass license.
• United reserves the right to amend, cancel or modify these terms and conditions and pricing at any time without notice.
• Day pass licenses may not be sold by anyone other than United. Any licenses sold by a party other than United are void, and United reserves the right to take any or all of the following actions in connection with a third-party sale or barter of a day pass license: 1) invalidate the license; 2) assess the traveler for the actual value of the services obtained through use of the license; 3) delete miles in the traveler’s MileagePlus account or take any other action permitted by the Rules for MileagePlus Program; and 4) take legal action against the traveler or third-party seller of the day pass license.