BOS-SFO no longer PS, was Business, now First, UC no/yes?, service levels? some 752s.
#46
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.96MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 65,128
#49
Join Date: Jun 2011
Posts: 127
12/25 BOS-SFO downgauged from 752 to 7M9. Looks like it's just that one -- perhaps not a surprise, given that it is Christmas Day.
Since this is no longer officially premium transcontinental, what are reasonable expectations for compensation (if any)?
Since this is no longer officially premium transcontinental, what are reasonable expectations for compensation (if any)?
#50
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 13,894
Given it's a schedule change and not day-of, I'd expect your best bet would be to ask for BOS-EWR-SFO, or no compensation.
#51
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,035
yeah, it is just the red-eye and return currently as a 752 and there is no red-eye over x-mas. I would re-route via EWR.
#52
#53
Join Date: Jun 2011
Posts: 127
That is what I suspected, and is entirely reasonable, if disappointing. An earlier departure to make it to EWR doesn't work for me that day, so I will accept it and move on.
#54
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,035
At SFO UC right now. No issues w/ access in BOS or in SFO; was even thanked in SFO for being 1K
. Service on board is p.s. as far as meal service is concerned, but on my flights no premium blankets and amenity kits. I can live with that to be honest


#55
Join Date: Sep 2009
Location: BOS
Posts: 156
I've been avoiding SFO-BOS non-stops since pre-COVID due to the 737 swap. I really like the 757s.
Connecting in EWR or IAD usually means widebody service, often on a 787 with Premium Economy options. That's much preferable to cramped 737.
Connecting in EWR or IAD usually means widebody service, often on a 787 with Premium Economy options. That's much preferable to cramped 737.
#56
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,513
While I totally agree the 737 is horrible on that run and absolutely nothing compared to the PS service pre pandemic I unfortunately still use the direct service as I hate the connect probably more than the 737.
#57
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 13,894
I agree. Unless a redeye, I would fly nonstop on a 737 over connecting in EWR just to get a lie-flat. Time is too important, and recliners just aren't that bad; I spent years doing SFO-IAD regularly.
#58
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,035
