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UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile

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Old Jun 29, 2022, 11:33 am
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Last edit by: WineCountryUA
united.com/preordermeals

Generally available on all flights (including widebodies) over 900 miles except Premium Transcon (EWR<>SFO/LAX)

Pre-order has priority on the flight even about GS/1K and while originally pre-order was limited to a portion of each inflight choice, recent reports pre-order can consume the entire flight's allocation of a particular offering.

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UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile

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Old Feb 22, 2023, 12:39 pm
  #31  
 
Join Date: Jun 2016
Location: EWR
Programs: UA 1.65M , Platinum, 1K Emeritus, UC Lifetime , HHonors Gold, Presidential Plus card holder
Posts: 692
Originally Posted by DELee
That's a feature of United. That way they can serve anything they want. Or not.. And then have some folks say "Sure, its supply chain".

David
Heck, even the snack boxes are out of stock
8MiHi is offline  
Old Mar 5, 2023, 8:19 pm
  #32  
 
Join Date: Dec 2008
Location: CLE
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Posts: 1,104
Preorder options for CLE-IAH later this week.


paule123 is offline  
Old Mar 5, 2023, 9:10 pm
  #33  
 
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
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Posts: 3,540
Originally Posted by paule123
Preorder options for CLE-IAH later this week.


I pre-ordered from that exact same menu last week on DCA-IAH and my rigatoni was loaded (and surprisingly edible). The ricotta sourced for my dish was actually very fresh, which is hard to find in America. Doubt it will stay like that but I pre-ordered it again DCA next Thursday.

Week before that I had 5 breakfast pre-orders IAH-RTB and all were loaded. A week ago RTB-IAH 4 of my 5 dinner pre-orders were loaded. The one with the salad was not loaded, and I think the crew served it coming down (the inbound came from DEN not IAH) based on pieces of conversation I heard. The burgers were horrible and even my iron-stomach'd tax-deductions could not finish them. I have had MREs that were better...
FlyingHoustonian is offline  
Old Mar 14, 2023, 3:33 pm
  #34  
 
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,104
New preorder option I haven't seen posted yet - Beef w/Broccoli. This is for an upcoming DFW-ORD dinner flight.


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Old Mar 14, 2023, 3:37 pm
  #35  
 
Join Date: Dec 2019
Location: Chicago
Programs: AA Gold
Posts: 562
Originally Posted by paule123
New preorder option I haven't seen posted yet - Beef w/Broccoli. This is for an upcoming DFW-ORD dinner flight.


Maybe Kirby special ordered it

He refused the meal last time he was on the same plane as me (also DFW-ORD)
leftysauce is offline  
Old Mar 14, 2023, 4:29 pm
  #36  
 
Join Date: Jan 2014
Location: Rochester, MN
Programs: UA Silver, Hilton HHonors Diamond, IHG Plat
Posts: 1,830
Got my email today for a domestic MSP to IAH. Which breakkie is worth the choice? The crepe?
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Old Mar 14, 2023, 10:19 pm
  #37  
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Got a preorder email today for SFO-ORD on Thursday in Y. No preorder option in app before that. So comes at 48 hours, even though the page still claims you can do it starting 5 days. Breakfast options (scramble, oatmeal and sandwich) all listed as ‘out of stock - May be available onboard’ - so only boxes and snack options (pringles, et Al.) available.

can someone explain the point? And how after how long this is still the norm. If I’m preordering, breakfast is what I want to make sure I have.
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Old Mar 14, 2023, 10:58 pm
  #38  
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Originally Posted by emcampbe
Got a preorder email today for SFO-ORD on Thursday in Y. No preorder option in app before that. So comes at 48 hours, even though the page still claims you can do it starting 5 days. Breakfast options (scramble, oatmeal and sandwich) all listed as ‘out of stock - May be available onboard’ - so only boxes and snack options (pringles, et Al.) available.

can someone explain the point? And how after how long this is still the norm. If I’m preordering, breakfast is what I want to make sure I have.
The unfortunate point is that UA can't get it right and can't get its caterers to reliably deliver what's pre-ordered. Or, in your case and mine, allow you to order anything.

So there's no point to a) sending a worthless e-mail to b) not be able to place a pre-order for anything so c) catering can deliver whatever it wants and UA's apparently ok with that - even if it is someone else's lunch or nothing at all.

Maybe this is another example of why UA's not making enough money - it can't do what other airlines apparently can.

David
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Old Mar 19, 2023, 8:56 am
  #39  
 
Join Date: Mar 2014
Programs: 1K
Posts: 220
As a 1K why would I preorder a snack and pay for it?


zdog2x is offline  
Old Mar 19, 2023, 9:31 am
  #40  
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Originally Posted by zdog2x
As a 1K why would I preorder a snack and pay for it?

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Because UA catering doesn't care and doesn't count and won't deliver in the first place?

David
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Old Mar 19, 2023, 2:35 pm
  #41  
Moderator: United Airlines
 
Join Date: Jun 2007
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Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,782
Originally Posted by zdog2x
As a 1K why would I preorder a snack and pay for it? ...
You will not be charged. The billing for all is done onboard and and the onboard system catches the 1K waiver.
Rare, SPN Lifer, Xyzzy and 3 others like this.
WineCountryUA is offline  
Old Mar 28, 2023, 2:41 pm
  #42  
 
Join Date: May 2009
Location: Mundelein, Il
Programs: Executive Platinum
Posts: 482
Anyone know which flights offer the option to preorder your meal when flying first class? I am flying from OGG to ORD this week and I did not receive an email asking me to preselect. Is this because the flight departs from OGG?
I check my reservation and tried the preselect link, but it never gives me an opportunity to preselect.

Thank you.
jagoffee is offline  
Old Mar 28, 2023, 2:42 pm
  #43  
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Originally Posted by jagoffee
Anyone know which flights offer the option to preorder your meal when flying first class? I am flying from OGG to ORD this week and I did not receive an email asking me to preselect. Is this because the flight departs from OGG?
I check my reservation and tried the preselect link, but it never gives me an opportunity to preselect.

Thank you.
Not available on widebodies, which OGG-ORD is.
IAH-OIL-TRASH is offline  
Old Mar 28, 2023, 3:17 pm
  #44  
 
Join Date: May 2009
Location: Mundelein, Il
Programs: Executive Platinum
Posts: 482
Originally Posted by IAH-OIL-TRASH
Not available on widebodies, which OGG-ORD is.
Mahalo for your quick reply. Seems like a strange policy, but I can stop wondering why I am not finding the option.

Last edited by jagoffee; Mar 28, 2023 at 3:25 pm
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Old Mar 28, 2023, 4:17 pm
  #45  
 
Join Date: May 2001
Location: HNL
Posts: 1,013
Originally Posted by jagoffee
Mahalo for your quick reply. Seems like a strange policy, but I can stop wondering why I am not finding the option.
That’s extra aisle really escalates the complexity of reserving meals 🙄🤦‍♂️.
Wx4caster is offline  


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