Jun 29, 2022, 11:33 am
Last edit by: WineCountryUA
united.com/preordermeals
Generally available on all flights (including widebodies) over 900 miles except Premium Transcon (EWR<>SFO/LAX)
Pre-order has priority on the flight even about GS/1K and while originally pre-order was limited to a portion of each inflight choice, recent reports pre-order can consume the entire flight's allocation of a particular offering.
archive thread: UA preorder premium cabin meal, Y snacks/drinks {Archive}
Generally available on all flights (including widebodies) over 900 miles except Premium Transcon (EWR<>SFO/LAX)
Pre-order has priority on the flight even about GS/1K and while originally pre-order was limited to a portion of each inflight choice, recent reports pre-order can consume the entire flight's allocation of a particular offering.
archive thread: UA preorder premium cabin meal, Y snacks/drinks {Archive}
UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile
Aug 8, 2023, 11:45 pm
#196
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,502
Aug 9, 2023, 8:48 am
#197
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,019
Was in coach for flight tomorrow HNL-LAX and pre-order didn't work. At T-36 got upgrade on my award ticket, tried pre-order option again, and it worked (as far as ordering).
Aug 9, 2023, 10:20 am
#198
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,694
Aug 9, 2023, 2:00 pm
#201
Join Date: Nov 2006
Location: SFO South Bay
Programs: UA 2MM
Posts: 3,052
1K trumps Pre-order??
Flew BOS to SFO 8/7/23, UA2310. Premier Platinum 2MM. Pre-ordered burger 2 days before flight. Sat next to 1K. FA came down and took order from 1K sitting next to me, who ordered a burger (no pre-order). FA did not ask for my order. 5 minutes later, FA came back to say no burgers left. I said I pre-ordered and FA said sorry, no burgers left. I was fine with the lemon chicken, so no biggie. But kind of surprised that 1K request on the plane can/will take away pre-order from non-1K. So what is the value of even doing a pre-order?
Aug 9, 2023, 2:07 pm
#203
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,019
Flew BOS to SFO 8/7/23, UA2310. Premier Platinum 2MM. Pre-ordered burger 2 days before flight. Sat next to 1K. FA came down and took order from 1K sitting next to me, who ordered a burger (no pre-order). FA did not ask for my order. 5 minutes later, FA came back to say no burgers left. I said I pre-ordered and FA said sorry, no burgers left. I was fine with the lemon chicken, so no biggie. But kind of surprised that 1K request on the plane can/will take away pre-order from non-1K. So what is the value of even doing a pre-order?
Aug 9, 2023, 2:11 pm
#204
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,038
Flew BOS to SFO 8/7/23, UA2310. Premier Platinum 2MM. Pre-ordered burger 2 days before flight. Sat next to 1K. FA came down and took order from 1K sitting next to me, who ordered a burger (no pre-order). FA did not ask for my order. 5 minutes later, FA came back to say no burgers left. I said I pre-ordered and FA said sorry, no burgers left. I was fine with the lemon chicken, so no biggie. But kind of surprised that 1K request on the plane can/will take away pre-order from non-1K. So what is the value of even doing a pre-order?
Aug 9, 2023, 2:29 pm
#205
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
Flew BOS to SFO 8/7/23, UA2310. Premier Platinum 2MM. Pre-ordered burger 2 days before flight. Sat next to 1K. FA came down and took order from 1K sitting next to me, who ordered a burger (no pre-order). FA did not ask for my order. 5 minutes later, FA came back to say no burgers left. I said I pre-ordered and FA said sorry, no burgers left. I was fine with the lemon chicken, so no biggie. But kind of surprised that 1K request on the plane can/will take away pre-order from non-1K. So what is the value of even doing a pre-order?
Aug 9, 2023, 6:39 pm
#206
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,694
Flew BOS to SFO 8/7/23, UA2310. Premier Platinum 2MM. Pre-ordered burger 2 days before flight. Sat next to 1K. FA came down and took order from 1K sitting next to me, who ordered a burger (no pre-order). FA did not ask for my order. 5 minutes later, FA came back to say no burgers left. I said I pre-ordered and FA said sorry, no burgers left. I was fine with the lemon chicken, so no biggie. But kind of surprised that 1K request on the plane can/will take away pre-order from non-1K. So what is the value of even doing a pre-order?
I've gone both ways in WB this month already, no preorders.
Aug 9, 2023, 6:45 pm
#207
Join Date: Jul 2012
Location: Chicago
Posts: 1,161
Flew BOS to SFO 8/7/23, UA2310. Premier Platinum 2MM. Pre-ordered burger 2 days before flight. Sat next to 1K. FA came down and took order from 1K sitting next to me, who ordered a burger (no pre-order). FA did not ask for my order. 5 minutes later, FA came back to say no burgers left. I said I pre-ordered and FA said sorry, no burgers left. I was fine with the lemon chicken, so no biggie. But kind of surprised that 1K request on the plane can/will take away pre-order from non-1K. So what is the value of even doing a pre-order?
Aug 9, 2023, 6:46 pm
#208
Join Date: Jul 2003
Location: Washington DC
Posts: 1,357
Flew BOS to SFO 8/7/23, UA2310. Premier Platinum 2MM. Pre-ordered burger 2 days before flight. Sat next to 1K. FA came down and took order from 1K sitting next to me, who ordered a burger (no pre-order). FA did not ask for my order. 5 minutes later, FA came back to say no burgers left. I said I pre-ordered and FA said sorry, no burgers left. I was fine with the lemon chicken, so no biggie. But kind of surprised that 1K request on the plane can/will take away pre-order from non-1K. So what is the value of even doing a pre-order?
Aug 17, 2023, 7:43 am
#209
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156
Is preordering broken at the moment? Simply going to https://www.united.com/preordermeals gives me an error that "Preorder window is closed". This happens even when I'm not logged in to the website, and even if I'm using private browsing mode and not logged in where clearly it can't know that the window has closed as it doesn't have any idea who I am!
I have 3 flights that should be open for ordering (2 in F, 1 in Y) and a day or so ago it did let me get as far as showing the options to select for the first flight before it started continually giving the error above.
I have 3 flights that should be open for ordering (2 in F, 1 in Y) and a day or so ago it did let me get as far as showing the options to select for the first flight before it started continually giving the error above.
Aug 17, 2023, 9:39 am
#210
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Is preordering broken at the moment? Simply going to https://www.united.com/preordermeals gives me an error that "Preorder window is closed". This happens even when I'm not logged in to the website, and even if I'm using private browsing mode and not logged in where clearly it can't know that the window has closed as it doesn't have any idea who I am!
I have 3 flights that should be open for ordering (2 in F, 1 in Y) and a day or so ago it did let me get as far as showing the options to select for the first flight before it started continually giving the error above.
I have 3 flights that should be open for ordering (2 in F, 1 in Y) and a day or so ago it did let me get as far as showing the options to select for the first flight before it started continually giving the error above.