One way to round trip change?
#1
Original Poster
Join Date: Dec 2019
Location: Washington, DC
Programs: UA Silver, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 177
One way to round trip change?
Hi all! I'm planning a trip to Hawaii in May and am planning to fly in F/J and UA is definitely the best option for me. I don't quite have the miles to make this an award booking though. I know that if I pay cash UA will let me make a change but there will be no refund/travel credit if I need to switch to a different flight that was cheaper. I certainly intend to go on this trip, as this is my only window for a while that would allow this kind of trip, but sometimes things happen and any domestic alternative will likely be significantly cheaper than the Hawaii ticket. Does anyone know/have experience if you bought a one way ticket, would I only be able to change this to another one way ticket or would I be able to apply the cost to a round trip flight? Thanks for the thoughts!
#4
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,748
The simplest way to think of this is you will be "returning" one item to the "store" and receiving a credit that you will use to purchase another item. This is true for either cash or mileage tickets. You will not be adding a return to an existing segment but rather replacing the original one-way ticket with a new roundtrip ticket. You will not be able to do this online and will need to talk to an agent to do this.
#5
Join Date: Jul 2015
Programs: HH Diamond, HGVC, WN RR, National Exec, Avis Preferred
Posts: 1,055
I recently tried to change a O/W ticket to a R/T and couldn't figure out why the website wouldn't allow me book the new flight. I had forgotten it was a O/W as my wife is traveling O/W on WN. Once I figured that out I was able to cancel the O/W ticket and use the credit to book the R/T. I was able to do this online.
#6
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,991
I recently tried to change a O/W ticket to a R/T and couldn't figure out why the website wouldn't allow me book the new flight. I had forgotten it was a O/W as my wife is traveling O/W on WN. Once I figured that out I was able to cancel the O/W ticket and use the credit to book the R/T. I was able to do this online.