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long shot fare question - will UA fare match other carrier's fare?

long shot fare question - will UA fare match other carrier's fare?

Old Feb 17, 21, 12:02 pm
  #1  
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long shot fare question - will UA fare match other carrier's fare?

OK - so i need to go to Dubai on short notice. I am in ORD, so there is a nonstop EK flight there. Being GS on UA, I want to try to stay on UA. There is a flight through FRA that I could do, but the airfare is double EK's. Long-shot question: would UA fare match? I can justify 10 to 15% fare difference, but not double.

(Note, the ORD / FRA flight is empty, in case your wondering).
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Old Feb 17, 21, 12:09 pm
  #2  
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I doubt they would even entertain the thought, if I’m honest.
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Old Feb 17, 21, 12:14 pm
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The challenge is the reps on the phone have no control over this even if they wanted. They would need the pricing/revenue team to manually reprice and that team typically only entertains exceptions if there is a fare mistake or other issue driving it - not competitive factors.

Best bet would be seeing if there are any combinations of travel that would allow you to get a lower price (e.g. separately buying the United RT to FRA and the RT to Dubai from Frankfurt, changing the length of the trip, etc.).
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Old Feb 17, 21, 12:19 pm
  #4  
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UA has not traditionally fare match but as a GS you can give it a try -- as mentioned the front line agent will have to get approval from others. Only by calling will you get an answer (or if with a large corporation, via the UA corporate contact),keep expectations low.
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Old Feb 17, 21, 12:29 pm
  #5  
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Originally Posted by n8-the-gr8 View Post
The challenge is the reps on the phone have no control over this even if they wanted. They would need the pricing/revenue team to manually reprice and that team typically only entertains exceptions if there is a fare mistake or other issue driving it - not competitive factors.

Best bet would be seeing if there are any combinations of travel that would allow you to get a lower price (e.g. separately buying the United RT to FRA and the RT to Dubai from Frankfurt, changing the length of the trip, etc.).
Separate tickets involve lots of additional complications at this time, such as whether OP is admissible to Germany. If flights are cancelled or rescheduled, the airline would view FRA (for example) as the destination and take no responsibility for rebooking the other ticket. The same if IROPs cause OP to miss a flight on another ticket.
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Old Feb 17, 21, 12:38 pm
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Talk to a travel agent. They may have access to better fares or proprietary matching programs. I would be surprised to see them match EK, but it's not impossible.
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Old Feb 17, 21, 12:53 pm
  #7  
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Originally Posted by n8-the-gr8 View Post
The challenge is the reps on the phone have no control over this even if they wanted. They would need the pricing/revenue team to manually reprice and that team typically only entertains exceptions if there is a fare mistake or other issue driving it - not competitive factors.

Best bet would be seeing if there are any combinations of travel that would allow you to get a lower price (e.g. separately buying the United RT to FRA and the RT to Dubai from Frankfurt, changing the length of the trip, etc.).
I took a look at this - the fares to FRA are more than if i booked it through to DUB.
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Old Feb 17, 21, 12:58 pm
  #8  
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If you fly via FRA, do you have authority to enter Germany? On separate tickets, doubtful that UA will permit boarding.

In any event, during the pandemic, nonstop is almost always preferable to anything direct or a connection. Every segment is a potential complication which has to be carefully analyzed and with fewer options, simple IRROPS can lead to lengthy delays.
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Old Feb 17, 21, 1:08 pm
  #9  
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Originally Posted by nyr2299 View Post
I took a look at this - the fares to FRA are more than if i booked it through to DUB.
Not to be the spelling police but I imagine you mean DXB. DUB is Dublin.
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Old Feb 17, 21, 1:21 pm
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Originally Posted by LondonElite View Post
Not to be the spelling police but I imagine you mean DXB. DUB is Dublin.
Maybe OP has reservations at Burj Al Leprechaun?
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Old Feb 17, 21, 2:08 pm
  #11  
 
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These days, non-stop trumps all other considerations.
So - non-stop plus 50% cheaper - what is there to think about>
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Old Feb 17, 21, 5:29 pm
  #12  
 
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I doubt you'll have much success. United has historically had a pretty generous fare match program for travel agents against AA and DL fares, but in my experience it only worked on wholly United-operated itineraries, and I haven't seen one that works for EK fares. (I'm honestly not sure if it's even still active at the moment.)
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