UA "TravelBank" Q&A , with new option to deposit funds
Jun 14, 22, 9:04 am - Wikipost
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Sep 18, 20, 2:14 pm
#61
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,421
Originally Posted by VWang1111
Didn't see this anywhere else but Travel bank is offering an additional 5 miles per dollar up to 5000 miles which is very tempting.
https://www.united.com/offers/travelcash
https://www.united.com/offers/travelcash
Sep 18, 20, 2:40 pm
#62
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,533
This deal isn't going to turn any heads but its a decent deal. I was looking for xmas flights and purchased the wallet funds, got the bonus miles, and immediately booked my flight. All in all I'll get miles when i fly the flight, bonus miles from the promo, and credit card points.
Oct 16, 20, 9:33 am
#64
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 59,490
Originally Posted by italdesign
When do TravelBank funds expire? ....
Go to My Account and find Travel Bank Balance, then click on More Details.
I have some funds expiring in 18 months from the last credit -- this was the 1.5% credit for using the card. Then I have a cash deposit (made last month) that expires 5 years from the deposit.
Oct 16, 20, 3:21 pm
#66
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Gold, Marriott Titanium. Life: UA 540K mi., United & Admirals Clubs, Marr. Gold
Posts: 12,200
The term "expire" suggests otherwise.
Oct 16, 20, 3:28 pm
#67
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 59,490
Originally Posted by ctownflyer
Does UA still give an ETC for expired TB funds?
Was true in 2015, gone by at least 2018 -- probably removed during the closure and then reopening of TravelBank in 2017
Last edited by WineCountryUA; Oct 16, 20 at 3:39 pm Reason: 2017 comment
Oct 18, 20, 10:15 am
#68
Join Date: May 2001
Location: UA 1K 2MM, Marriott Platinum, Hilton Silver, Hertz Presidents Circle
Posts: 200
An update on my effort to extend an expiring TravelBank balance-
-Adding $50 did not help--original balance expiry date did not change
-Calling customer service did not help--Agent and supervisor told me adding money was "activity" and should have extended expiration, but there was nothing they could do. Suggested I contact Customer Care by email.
-Customer Care did not help--Never received a reply, or even acknowledgement of receipt.
-Used the full $170 value in my TravelBank account to purchase a $174 ticket, then cancelled within 24 hours. The $4 on a credit card was refunded right away but I got an email saying the balance was subject to audit and could take up to 30 days. In the meantime, TravelBank completely disappeared from my account on united.com.
-After 2 weeks, TravelBank reappeared in my account, the $120 old United.com Club balance showed up with an expiry date 18 months in the future and the recent $50 deposit showed up with expiry in 5 years.
So all good, but as I did not realize at the time, this should not have worked. According to section 12 of the TravelBank T&C: "In cases where TravelBank Cash is for any reason removed from an account, as for example the use of TravelBank Cash for a TravelBank Award, and there is a subsequent cancellation of a transaction and a redeposit of the TravelBank Cash to the Member's account, the cancellation of the transaction and redeposit of the TravelBank Cash to the account shall not qualify as "Account Activity."
-Adding $50 did not help--original balance expiry date did not change
-Calling customer service did not help--Agent and supervisor told me adding money was "activity" and should have extended expiration, but there was nothing they could do. Suggested I contact Customer Care by email.
-Customer Care did not help--Never received a reply, or even acknowledgement of receipt.
-Used the full $170 value in my TravelBank account to purchase a $174 ticket, then cancelled within 24 hours. The $4 on a credit card was refunded right away but I got an email saying the balance was subject to audit and could take up to 30 days. In the meantime, TravelBank completely disappeared from my account on united.com.
-After 2 weeks, TravelBank reappeared in my account, the $120 old United.com Club balance showed up with an expiry date 18 months in the future and the recent $50 deposit showed up with expiry in 5 years.
So all good, but as I did not realize at the time, this should not have worked. According to section 12 of the TravelBank T&C: "In cases where TravelBank Cash is for any reason removed from an account, as for example the use of TravelBank Cash for a TravelBank Award, and there is a subsequent cancellation of a transaction and a redeposit of the TravelBank Cash to the Member's account, the cancellation of the transaction and redeposit of the TravelBank Cash to the account shall not qualify as "Account Activity."
Oct 19, 20, 6:07 am
#70
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,210
I typically use my iPhone and the United app for making reservations. Throughout the reservation process and including payment I haven’t see my travel bank balance prominently shown as a form of payment selection. Am I overlooking something? In fact, I don’t see it at all. How about you?
Oct 27, 20, 2:20 pm
#71
Join Date: May 2011
Location: CMH
Programs: AS MVP; UA Silver; IHG/BW Plat; Marriott Titanium; Hilton Dia; Radisson Gold; Hertz Prez
Posts: 891
Originally Posted by Micp3208
This is the email link:
https://www.united.com/offers/travel...0&icid=7424127
There are six denominations you can choose from, $50 to $1,000.
https://www.united.com/offers/travel...0&icid=7424127
There are six denominations you can choose from, $50 to $1,000.
Dec 1, 20, 4:53 am
#72
Join Date: May 2009
Location: REP/LHR...MXP at the moment!
Posts: 1,163
I have the PRG card which is up for renewal and I haven't used my $100 UA credit yet this year. On a scale of 1-10 how bad of an idea is it to do the $100 Travelbank, wait for it to credit, and then cancel the card? If I wait a month or two to cancel, will they refund a portion of the annual fee? I am sick of paying for this card and getting basically nothing for it and I want out, but I'd love to take that $100 with me on my way.
Dec 3, 20, 4:12 pm
#73
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 27,851
Got an Email with another 10% promo ... hmmm ... will be a tough one to add even more funds right now.
We'll match up to 10% of the money you add to your account.
We want you to feel inspired to plan for your next trip. That's why we're matching up to 10% of the money you add to your TravelBank account until December 9, 2020.*
Terms and conditions:
*Members can choose from six purchase amount options and, once purchased, the value remains valid for five years from the date it is deposited in your TravelBank account. Purchases made between December 3, 2020, at 12:01 a.m. CT and December 9, 2020, at 11:59:59 p.m. CT, are eligible for a bonus deposit equal to 5% of the purchase value for purchases of $50 and $100, and 10% for purchases of $250, $500, $750 and $1,000. The bonus value expires 120 days from the bonus deposit date. Purchases of TravelBank cash are not refundable and are limited to $1,000 per promotion per MileagePlus account. This offer is also subject to all of the TravelBank terms and conditions. United has the right to terminate this promotion or to change the promotion’s terms and conditions, rules, regulations, policies and procedures, benefits, and/or conditions of participation, in whole or in part, at any time, with or without notice.
We'll match up to 10% of the money you add to your account.
We want you to feel inspired to plan for your next trip. That's why we're matching up to 10% of the money you add to your TravelBank account until December 9, 2020.*
Terms and conditions:
*Members can choose from six purchase amount options and, once purchased, the value remains valid for five years from the date it is deposited in your TravelBank account. Purchases made between December 3, 2020, at 12:01 a.m. CT and December 9, 2020, at 11:59:59 p.m. CT, are eligible for a bonus deposit equal to 5% of the purchase value for purchases of $50 and $100, and 10% for purchases of $250, $500, $750 and $1,000. The bonus value expires 120 days from the bonus deposit date. Purchases of TravelBank cash are not refundable and are limited to $1,000 per promotion per MileagePlus account. This offer is also subject to all of the TravelBank terms and conditions. United has the right to terminate this promotion or to change the promotion’s terms and conditions, rules, regulations, policies and procedures, benefits, and/or conditions of participation, in whole or in part, at any time, with or without notice.
Dec 4, 20, 11:39 am
#74
Join Date: Nov 2011
Location: Pennsylvania
Programs: Hilton Diamond, Marriott Gold, Wyndham Diamond, Hyatt Explorist
Posts: 247
Originally Posted by WineCountryUA
And TB funds can be used for partner flights! What would be great would be depositing ETCs in the TB and consolidate the two programs.
