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UA "TravelBank" Q&A , with new option to deposit funds

UA "TravelBank" Q&A , with new option to deposit funds

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Old Jun 14, 22, 9:04 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
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The United Travel Bank has been around for many years. UA had a program where purchasing a ticket on united.com would receive a $5 Travel Bank bonus. This was called united.com Club and had an annual $25 subscription fee. This ended in early 2020. But funds are still accessible for 18 months after earning.
Also at one time the Travel Bank had a Gift Registry pre-2018.
For more on those prior Travel Bank Programs, see "TravelBank"- United.com Club & Gift Registry Q&A - No new/renewals as of 23 Apr 2019

Then for a period of time, Chase / UA offered a 1.5% cash-back Travel Bank credit card where the cash-back went into the Travel Bank, that ended Sept 2020
Chase United TravelBank Card becoming non-cashback Chase MP Gateway Card 21 Sept 2020

*NEW* In July 2020, the Travel Bank was recasted as a cash pre-funding option that might have a short term bonus offering -- cash or miles or both.
Additionally it might be used for bank credit card travel reimbursement funds (no longer for some --such as AMEX )

TravelBank Terms and Conditions

What can I use Travel Bank funds for?
1. Only for an all UA operated itineraries
2. *NEW* Award fees & taxes and subscriptions appears eligible for use of TravelBank funds
3. Not for in-flight purchases, post-purchase E+ access or upgrades, ....

There have been reports that the Travel Bank option may not appear if doing Advance Flight Searches with options selected such as upgrade availability, ...
Purchases as need to be in USD $ and point of sale USA
For those with "Business Travel" option, when your account is linked to a UA corporate account, TravelBank may not be available. It does seems to be available for "Break from Business" usage

It may sometimes still fail to show and you may need to use an phone/twitter/FB/... agent
Sometime the app is more reliable


Do Travel Bank funds expire?
They could per T&Cs
- Older methods for funding -- united.com, travel bank card cash back .... have 18 month expiration from last deposit
- New cash funds have a 5 years expiration from deposit
- Bonus from cash deposit -- depends on promo T&Cs but recent terms have been 4 months
- Each $1 TravelBank Cash issued as Chase purchase bonus is valid through June 30, 2022
- CLEAR signup
$100 TravelBank credits will be valid for 9 months (late Aug/early Sept 2021) after the credit is deposited into member’s accounts.

Where can I see my Travel Bank balance / expiration?
Look in your My Account section and click on Details. https://www.united.com/en/US/account/travelbank

Funds have to be used / trip booked by expiration. Travel can be after expiration

Where can I add funds?
https://www.united.com/offers/travelcash
Members can choose from six purchase amount options and once purchased the value remains valid for five years from the date it is deposited in your TravelBank account. Purchases are not refundable and are limited to $5,000 per day per MileagePlus account. This purchase is also subject to all of the TravelBank terms and conditions.
Do I get PQP credit for flight purchases with Travel Bank funds?
Yes, UA treats the Travel Bank funds just like a cash purchase

What if I refund a ticket purchased with Travel Bank funds?
With a refund, the funds go back to original form of purchase, so the Travel Bank portion of the funds go back to the Travel Bank. (insufficient data to know if that is with the original expiration date or a new date). More recent reports suggest ETCs may be used unless this is an cancellation within 24 hours of purchase.

Can you use Travel Bank funds in conjunction with a Credit Card and/or ETCs?
Yes, you can select to pay in whole or in part with Travel Bank funds and then the remainder, if any, with the other forms of payment. There have been mixed reports about ETCs -- YMMV

Can you "deposit" your ETCs (or FFCs) into your Travel Bank?
No

Can I use the Travel Bank funds to purchase a ticket to someone else?
Yes but you have to be the purchaser

Can I transfer Travel Bank funds to someone else?
No

Can I cash out my Travel Bank funds?
No

What merchant category is Travel Bank?
It's treated as an airline purchase. American Express posts it as a ticketing fee while pending and then changes to just United Airlines.

Why does Travel Bank state "This offer has ended?"
This message appears during website maintenance.

Does Travel Bank count as a reimbursable incidental with American Express?
This topic is discussed in a separate thread. Do not contact Amex.

Does Travel Bank count as a reimbursable incidental for other credit cards? Post your experiences
Yes, for BoA cards
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Old Aug 2, 20, 1:28 pm
  #16  
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Originally Posted by WineCountryUA View Post
And TB funds can be used for partner flights! What would be great would be depositing ETCs in the TB and consolidate the two programs.
that would be nice But I doubt it Still, TB funds are easy to use, so no concerns buying at this 9% discount from my end. Will definitely do this. Need to think about if we should buy 2x$1k.

Originally Posted by Xyzzy View Post
FWIW, my charge today posted as "UNITED ELECTRONIC TICKETNG" so I'm dubtful that it will trigger the Platinum card fee rebate (it used to). I'll post again if it does.
It used to post like this in the old days as well. When it came through ultimately there was no ticket number and it triggered the credit. We'll see I guess if they fixed that loophole. Hopefully not!
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Old Aug 3, 20, 1:09 pm
  #17  
 
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Originally Posted by Micp3208 View Post
This is the email link:
https://www.united.com/offers/travel...0&icid=7424127

There are six denominations you can choose from, $50 to $1,000.
Has anyone had success logging in and purchasing? I was ready to buy $1000 but I keep getting an error log when I log in. Thank you!
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Old Aug 4, 20, 12:00 am
  #18  
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Originally Posted by JNelson113 View Post
Has anyone had success logging in and purchasing? I was ready to buy $1000 but I keep getting an error log when I log in. Thank you!
Try a different browser. I got failures with Chrome and Firefox and had to use Safari.
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Old Aug 4, 20, 7:34 am
  #19  
 
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Originally Posted by Xyzzy View Post
Try a different browser. I got failures with Chrome and Firefox and had to use Safari.
I tried Safari yesterday and it didn't work, but today it did. Thank you!
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Old Aug 4, 20, 12:44 pm
  #20  
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Originally Posted by cfischer View Post
that would be nice But I doubt it Still, TB funds are easy to use, so no concerns buying at this 9% discount from my end. Will definitely do this. Need to think about if we should buy 2x$1k.



It used to post like this in the old days as well. When it came through ultimately there was no ticket number and it triggered the credit. We'll see I guess if they fixed that loophole. Hopefully not!
After my purchase a few days ago under the new offer, today I was credited with the amount of my purchase categorized as, "AMEX Airline Fee Reimbursement"
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Old Aug 4, 20, 2:03 pm
  #21  
 
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Originally Posted by Xyzzy View Post
After my purchase a few days ago under the new offer, today I was credited with the amount of my purchase categorized as, "AMEX Airline Fee Reimbursement"
Do you mind me asking how much did you buy? Thanks!
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Old Aug 4, 20, 2:05 pm
  #22  
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Originally Posted by kalbear View Post
Do you mind me asking how much did you buy? Thanks!
I bought ne hundred dollars of credit.
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Old Aug 4, 20, 2:56 pm
  #23  
 
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Originally Posted by kalbear View Post
Do you mind me asking how much did you buy? Thanks!
Multiple data points and screenshots on my blog for $100 and $250, so it should work for any amount:
https://www.dansdeals.com/credit-car...dits-will-use/

Disclaimer: This link is to an online source in which I have a financial interest.

Last edited by ctownflyer; Aug 4, 20 at 4:59 pm
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Old Aug 4, 20, 6:38 pm
  #24  
 
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Originally Posted by ctownflyer View Post
Multiple data points and screenshots on my blog for $100 and $250, so it should work for any amount:
https://www.dansdeals.com/credit-car...dits-will-use/

Disclaimer: This link is to an online source in which I have a financial interest.
Thanks, I saw it on your Twitter feed.. I read both articles that you posted and I tried for $250 in one shot. I’ll report back in a few days… Hopefully with good news
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Old Aug 4, 20, 6:50 pm
  #25  
 
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Originally Posted by ctownflyer View Post
Is there any way to add more funds without the bonus after you take advantage of this offer?
As covered on my blog, United media relations has told me that this will be an option after the end of the 10% promo!
https://www.dansdeals.com/points-tra...ne-fee-credit/

Disclaimer: This link is to an online source in which I have a financial interest.

Originally Posted by Flying Machine View Post
Thanks, I saw it on your Twitter feed.. I read both articles that you posted and I tried for $250 in one shot. I’ll report back in a few days… Hopefully with good news
Should work just fine, glad to see United bring this back!
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Old Aug 5, 20, 8:32 am
  #26  
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pulled the trigger and bought $1k + $100. Should be able to use the bonus at least till early March for late 2021 travel.
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Old Aug 5, 20, 12:42 pm
  #27  
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Do Travel Bank purchases count toward PQP?

Or not until applied to a ticket, which is then used?
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Old Aug 5, 20, 12:44 pm
  #28  
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Originally Posted by SPN Lifer View Post
Do Travel Bank purchases count toward PQP?

Or not until applied to a ticket, which is then used?
Not until applied to a flown ticket
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Old Aug 5, 20, 1:57 pm
  #29  
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Originally Posted by Xyzzy View Post
After my purchase a few days ago under the new offer, today I was credited with the amount of my purchase categorized as, "AMEX Airline Fee Reimbursement"
Thanks so much for this. Now to find out what value I have left of my $200. On my very few UA flights I've been springing for internet even when barely wanting it, since I figured the $ would end up going to waste otherwise. This is awesome news.

I THINK that you can exceed the amount of the credit you have left, and it will deduct up to the amount you have remaining, right?
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Old Aug 5, 20, 2:31 pm
  #30  
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Originally Posted by MBS MillionMiler View Post

I THINK that you can exceed the amount of the credit you have left, and it will deduct up to the amount you have remaining, right?
Yes!
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