UA Introduces Customer COVID-19 Testing from IAH to Latin American & Caribbean
#1
Moderator: United Airlines
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Join Date: Jun 2007
Location: SFO
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UA Introduces Customer COVID-19 Testing from IAH to Latin American & Caribbean
United Introduces Customer COVID-19 Testing from Houston to Latin American and Caribbean Destinations
United and Advanced Diagnostic Laboratory team up to offer self-collected, mail-in COVID-19 tests to help ensure travelers meet country entry requirements
CHICAGO, Nov. 23, 2020
-- United announced today it is expanding its customer COVID-19 testing efforts to include flights out of Houston to select destinations in Latin America and the Caribbean. Starting for flights departing on December 7, customers originating from George Bush Intercontinental Airport (IAH) will have the option to take a self-collected, mail-in test that meets local entry requirements for the following destinations, allowing them to reunite with family or start their vacation immediately:
The self-collected, mail-in COVID-19 test is $119. The test will be administered by Advanced Diagnostic Laboratory (ADL) and processed at their COVID-19 testing laboratory in San Antonio, Texas. United will reach out to customers 14 days ahead of their flights to provide instructions on ordering a test and the testing process. United encourages customers to research the local requirements for further questions specific to their destination. Customers are advised to take the tests 72 hours before departure and should expect to receive results via email within 24-48 hours of mailing in their test.
"As the energy capital of the world and most diverse city in the United States, Houston plays an influential role in linking global economies," said Sylvester Turner, City of Houston mayor. "As we fight against a second wave of the coronavirus, the private and public sectors, with guidance from public health experts, must work collaboratively and judiciously to reopen the global economy. Although a vaccine would be the ultimate solution, United's expansion of its customer testing program is a step in the right direction. I commend United for their leadership and forward-thinking."
ADL's self-collection kit includes a plastic tube, a nasal swab and instructions on how to properly collect a specimen. ADL's telehealth system will be available to support customers traveling to countries that require a health care professional to supervise the COVID-19 test. United has worked closely with officials in each country to ensure that any customer – both visitors and nationals returning home – who tests negative will be able to enter the country.
"Accurate and reliable testing is not only critical to reducing the spread of COVID-19, but essential in helping get this virus under control," said Stan Crawford, chief operations officer for ADL. "We are invested in United's commitment to ensuring customers not only meet their destination's entry requirements but that, when they do travel, they do so in a way that is safer."
Click here for b-roll and visual assets of ADL's self-collection kit and testing
United and Advanced Diagnostic Laboratory team up to offer self-collected, mail-in COVID-19 tests to help ensure travelers meet country entry requirements
CHICAGO, Nov. 23, 2020
-- United announced today it is expanding its customer COVID-19 testing efforts to include flights out of Houston to select destinations in Latin America and the Caribbean. Starting for flights departing on December 7, customers originating from George Bush Intercontinental Airport (IAH) will have the option to take a self-collected, mail-in test that meets local entry requirements for the following destinations, allowing them to reunite with family or start their vacation immediately:
- Aruba (AUA)
- Belize City, Belize (BZE)
- Guatemala City, Guatemala (GUA)
- Lima, Peru (LIM)
- Nassau, Bahamas (NAS)
- Panama City, Panama (PTY)
- Roatan, Honduras (RTB)
- San Pedro Sula, Honduras (SAP)
- San Salvador, El Salvador (SAL)
- Tegucigalpa, Honduras (TGU)
The self-collected, mail-in COVID-19 test is $119. The test will be administered by Advanced Diagnostic Laboratory (ADL) and processed at their COVID-19 testing laboratory in San Antonio, Texas. United will reach out to customers 14 days ahead of their flights to provide instructions on ordering a test and the testing process. United encourages customers to research the local requirements for further questions specific to their destination. Customers are advised to take the tests 72 hours before departure and should expect to receive results via email within 24-48 hours of mailing in their test.
"As the energy capital of the world and most diverse city in the United States, Houston plays an influential role in linking global economies," said Sylvester Turner, City of Houston mayor. "As we fight against a second wave of the coronavirus, the private and public sectors, with guidance from public health experts, must work collaboratively and judiciously to reopen the global economy. Although a vaccine would be the ultimate solution, United's expansion of its customer testing program is a step in the right direction. I commend United for their leadership and forward-thinking."
ADL's self-collection kit includes a plastic tube, a nasal swab and instructions on how to properly collect a specimen. ADL's telehealth system will be available to support customers traveling to countries that require a health care professional to supervise the COVID-19 test. United has worked closely with officials in each country to ensure that any customer – both visitors and nationals returning home – who tests negative will be able to enter the country.
"Accurate and reliable testing is not only critical to reducing the spread of COVID-19, but essential in helping get this virus under control," said Stan Crawford, chief operations officer for ADL. "We are invested in United's commitment to ensuring customers not only meet their destination's entry requirements but that, when they do travel, they do so in a way that is safer."
Click here for b-roll and visual assets of ADL's self-collection kit and testing
#3
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
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Great news for me, I have two postponed trips to BZE and PTY this could facilitate.
I do hope the results don't get lost in the 'mail' LOL.
I do hope the results don't get lost in the 'mail' LOL.
#4
Join Date: May 2005
Programs: United 1K 3MM
Posts: 387
The video shows a very shallow nasal swap. Most likely the results will come out negative in the majority of tests. The swap needs to extend almost to the upper throat to be reliable!
On the bright side, the test is not that expensive. It beats going with a local lab not knowing whether the results will be accepted by immigration on arrival. I will also feel safer on any international flight that UA has such an arrangement for.
On the bright side, the test is not that expensive. It beats going with a local lab not knowing whether the results will be accepted by immigration on arrival. I will also feel safer on any international flight that UA has such an arrangement for.