United may have been first out of the gate, but AAs changes murder United's changes.
I sure hope UA mAAtches all of them. |
Originally Posted by NYC Flyer
(Post 32640609)
Interesting to see how this will impact the pricing model going forward.
Wording is a bit confusing, but this seems to be an extension of existing waiver on cash tickets to 31DEC, with details of the "permanent" policy effective 01JAN TBD. The new policy, which is elimination of change fees on most Economy and Premium Economy tickets within the United States, starts January 1. Unlike a travel waiver, this will be United’s permanent policy going forward. However, also beginning January 1, same day standby will be complimentary for everyone, and all MileagePlus Premier members will be able to same day change to a different flight and get a confirmed seat at no cost if their fare class is open. Better yet, the same day standby and same day change policy for Premier members applies to both domestic and international flights. While everyone can same day standby on a domestic or international flight, the ability to get a same day confirmed seat on a different flight at no cost when the same fare class is open is a Premier benefit. The included link has more information and full details. |
Originally Posted by naumank
(Post 32640626)
Agree. It would be much better if the new policy applies to international trips.
Nevertheless, it’s a change for the better. At least I can say goodbye to Southwest. |
Originally Posted by drgreg
(Post 32640600)
Fantastic news!! Thank you United!!
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Originally Posted by NYC Flyer
(Post 32643058)
Inability to preserve unused value was going to be a customer service nightmare for UA. This is not unexpected. |
Originally Posted by dkc715
(Post 32643230)
The $200 change fee helped prevent a mass re-ticketing issue as fares dropped.
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Originally Posted by Cledaybuck
(Post 32643149)
I wonder if some of these things had to be added because the price difference is already higher than the market can bear? I have a hard time spending $70/pp to be able to pick a seat a couple rows forward of the seat they will assign me for free, both in economy (especially with waivers for change fees on all tickets right now). Plus, I don't see how it ever made sense to not allow people to pay you more money for a better seat just because they bought basic.
Originally Posted by swag
(Post 32643155)
I'm AA lifetime Gold, and UA lifetime-ish silver (as long as the Marriott partnership continues).
Others may have to pay for adding features to BE, but this AA policy means that my elite benefits (including upgrades and seat selection) now apply to basic Economy tickets. Would love to see UA match that part.
Originally Posted by UA Insider
(Post 32643214)
Hi NYC Flyer – we hope you like the changes. To clarify, the existing change fee waiver policy that is valid for tickets issued on/after April 1st and up to December 31, 2020 applies to all United ticket types including Basic or International, and allows customers to change without paying a change fee for travel up to 12 months from the original travel date. You can find more information about that waiver in the FAQ at this site: https://www.united.com/ual/en/us/fly...hange-fee.html
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Originally Posted by ctownflyer
(Post 32643210)
United may have been first out of the gate, but AAs changes murder United's changes.
I sure hope UA mAAtches all of them. UA was second mover on some of the original COVID waivers with an improved terms. While first movers change the landscape, second movers tend to get the credit for the better response. |
Originally Posted by ctownflyer
(Post 32643210)
United may have been first out of the gate, but AAs changes murder United's changes.
I sure hope UA mAAtches all of them. |
I think this is a positive change especially for my work travel which sometimes needs to be flexible but I'm not willing to pay the way more expensive flexible fares. That said, I wonder how much of this was done to reduce potential DOT backlash to the lack of refunds offered. The issue of change fees has been on DOTs radar screen for some time but I'm merely guessing.
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Originally Posted by rankourabu
(Post 32643555)
At the very least include Canada! (selfishly)
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Future changes will be interesting to see how the environment evolves. As mentioned previously moving to booking One-ways is a given; does that turn the lowest fares into RT only?
Basic Economy to Economy spread will increase most likely. |
I added a :"fine-print" section to the Wiki. Help me edit/keep it current (or take it out if not appropriate.
You know, I was wondering if they take one more step (i.e. you have a non-refundable "bank account" where you can put in the money to be used for a longer period of time and cancellations go back to the account), then how many of us won't mind putting some money in that bank with a small discount and occasional promotion? |
Originally Posted by whlinder
(Post 32643619)
As mentioned previously moving to booking One-ways is a given
Originally Posted by whlinder
(Post 32643619)
does that turn the lowest fares into RT only?
Originally Posted by whlinder
(Post 32643619)
Basic Economy to Economy spread will increase most likely.
|
Originally Posted by uastarflyer
(Post 32641576)
Echo post 2. Wow! Very good news. Addresses the only reason I ever booked on WN...being unsure about a certain trip.
i wish they reinstated the early 00’s PMUA no change fee on INTL tickets policy as well. That policy required the new ticket be $1 or more higher. I once changed a net $12 US-SIN RT fare difference for.....$12! |
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