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United IOS App data / cache file size????

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United IOS App data / cache file size????

   
Old Aug 27, 2020, 1:42 pm
  #16  
 
Join Date: Jul 2017
Location: YVR
Programs: UA 1K
Posts: 975
Originally Posted by mfirst
any major downside to deleting the app and reinstalling?
None, other than hassle of logging in again.
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Old Aug 27, 2020, 2:15 pm
  #17  
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,087
Originally Posted by kevflyer
iOS doesn't automatically delete. You need to delete the app to clear cache then reinstall. In fact, iOS lets you delete app but keep cache, it will not let you delete cache only.
Thanks for info. That sounds annoying!
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Old Aug 31, 2020, 12:53 pm
  #18  
 
Join Date: Jan 2013
Location: ORD
Programs: Marriott Titanium Elite, UA Silver, AA Gold
Posts: 494
Woa, my App had 8GB of 'documents and data'. That's insane..
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Old Aug 31, 2020, 9:56 pm
  #19  
 
Join Date: Jul 2017
Location: YVR
Programs: UA 1K
Posts: 975
So today my United app started crashing immediately upon opening. Had to do a reinstall to fix it. I'm sure it's not related to my posts on this thread..
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Old Sep 1, 2020, 2:06 am
  #20  
 
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,640
I have a 256gb phone and haven’t had a need to be concerned, out of curiosity I will look though.

Edit: 2.2 GB for mine.
Last edited by COSPILOT; Sep 2, 2020 at 6:39 pm
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Old Sep 2, 2020, 6:31 pm
  #21  
 
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,482
Originally Posted by mfirst
any major downside to deleting the app and reinstalling?
Not really major, but the Recent airports listing that comes up while Booking or checking Flight Status also gets cleared.
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Old Oct 2, 2020, 2:23 pm
  #22  
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Join Date: Oct 1999
Posts: 11,462
Originally Posted by kevflyer
So today my United app started crashing immediately upon opening. Had to do a reinstall to fix it. I'm sure it's not related to my posts on this thread..
Same here. I deleted it and reinstalled it. It's still crashing, e.g. when I click it, it disappears after like half a second........ ???
Did I possibly not delete it correctly?
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Old Oct 5, 2020, 12:55 pm
  #23  
 
Join Date: Aug 2020
Location: SFO
Programs: Many
Posts: 109
Originally Posted by meducate
Hi,

My app is 230.5 MB but my Documents & Data are 2.6 GB. I save all of my boarding passes in the Apple Wallet app; I wonder if that keeps them in the app cache as well.
Even if you had over 100 boarding passes, it still won't take 2.6GB of data. This is more of a developer failure.
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Last edited by dsftm; Oct 6, 2020 at 9:44 pm
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Old Dec 2, 2020, 9:57 pm
  #24  
 
Join Date: Apr 2016
Programs: UA 1K 1MM, AA Gold, Marriott Titanium, Hilton Diamond, Hyatt Discoverist
Posts: 692
Just happened to look at the storage section from an iPhone.
App Size: 334.8MB!
Documents & Data 11.91GB!
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Old Dec 5, 2020, 12:47 pm
  #25  
 
Join Date: Jan 2007
Location: Seattle, WA
Programs: HHonors Diamond
Posts: 731
Originally Posted by seanp7
Historical searches? Past trip records?

My App is 229 MB
Documents & Data only 130 MB.
iOS.
How do you find this info in iOS?
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Old Dec 5, 2020, 8:48 pm
  #26  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,445
Originally Posted by ekwang
How do you find this info in iOS?
Settings > General > iPhone Storage > select UA app from the list.
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Old Dec 6, 2020, 5:20 pm
  #27  
 
Join Date: Jan 2007
Location: Seattle, WA
Programs: HHonors Diamond
Posts: 731
Originally Posted by dkc192
Settings > General > iPhone Storage > select UA app from the list.
Thanks! 873 MB of space used up by documents and data associated with the UA app. Crazy!
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Old Dec 7, 2020, 7:58 am
  #28  
 
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,299
Mine was 2.4GB the other day. I just deleted the app and reinstalled. 318MB now.
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Old Dec 7, 2020, 8:10 am
  #29  
Original Poster
 
Join Date: Oct 2018
Programs: United 1k, HH Diamond, Bonvoy Ambassador and LT-Gold
Posts: 1,630
so, the thought it - delete and reinstall the app will clear out this cache?
-m
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Old Jul 24, 2021, 10:28 pm
  #30  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,844
App storage on iPhone

I just updated my iPhone today to 14.7 and for some reason I decided to look at the storage. It seems that the United app is taking a lot of storage, the documents and data is 13.3 gig?? Can anyone confirm there storage.UA by far is the largest storage I have on my phone.Thanks in advance
Last edited by WineCountryUA; Jul 24, 2021 at 10:51 pm Reason: moved to existing thread
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