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-   -   WSJ Middle Seat interview {01 July 2020} with Scott Kirby (https://www.flyertalk.com/forum/united-airlines-mileageplus/2020788-wsj-middle-seat-interview-01-july-2020-scott-kirby.html)

willcoop Jul 1, 2020 8:37 am

WSJ Middle Seat interview {01 July 2020} with Scott Kirby
 
https://www.wsj.com/articles/flying-through-the-pandemic-with-the-new-united-ceo-11593612105?shareToken=st67a68fe8d4694967beb42325b 2f79973
{behind paywall} OP suggests alternative
https://www.wsj.com/articles/flying-...b42325b2f79973


In the email preview for the article:
Scott McCartney: "Mr. Kirby took decisive actions at United, cutting more aggressively than competitors, pushing to take on more debt and raise cash, willing to anger customers by denying refunds. When I interviewed him for this week’s Middle Seat, I suggested he had been aggressively conservative. He thought that fit.
The story shows both Mr. Kirby’s thinking–something that will affect frequent travelers–and also his views on the future of travel post-pandemic and permanent changes at airlines. There are warnings here for frequent fliers: Things aren’t all going back to normal once this is over. United, for example, will be keeping its aircraft 10 or 15 years more than it used to. Get used to older planes as airlines pay down debt. You can probably count on less service, too."

The article did not end up having as many juicy tidbits as the preview let on.

HNLbasedFlyer Jul 1, 2020 8:41 am

Doesn't help those who can't read the article.......

DELee Jul 1, 2020 8:46 am


Originally Posted by HNLbasedFlyer (Post 32499215)
Doesn't help those who can't read the article.......

Eh. It's Kirby. You know what cards he's dealing and the deck that he's using - and where from the deck he's pulling them from. They're called Kutbacks for a reason.

Kan't wait until UA's known as "Frontier Lite".

David

willcoop Jul 1, 2020 8:54 am


Originally Posted by HNLbasedFlyer (Post 32499215)
Doesn't help those who can't read the article.......

try this:
https://www.wsj.com/articles/flying-...b42325b2f79973

HNLbasedFlyer Jul 1, 2020 9:05 am


Originally Posted by willcoop (Post 32499254)

Nope - requires a membership

UA_Flyer Jul 1, 2020 9:10 am


Originally Posted by willcoop (Post 32499254)


Originally Posted by HNLbasedFlyer (Post 32499287)
Nope - requires a membership

The first link does not work for me, but the second link works for me for some reasons.
Anyway, I thought it was a waste of time piece. It was not much of an interview. The only thing substantial comes out of the the article (not from Kirby's mouth) was ice and coffee are now being served.

If this is a first interview of the CEO, then he clearly did not make any impact through this interview piece.. It is a dud!

willcoop Jul 1, 2020 9:11 am


Originally Posted by HNLbasedFlyer (Post 32499287)
Nope - requires a membership

if you click the "X" to close in the blue membership screen that comes up it should take you to the article.

jsloan Jul 1, 2020 9:12 am


Originally Posted by willcoop (Post 32499203)
The article did not end up having as many juicy tidbits as the preview let on.

Except for Kirby offhanded stating that he expects the mask policy to remain in place "until we have a vaccine." I don't really understand the thought process behind assuming that vaccination is just a matter of time, but I guess that's why I don't run an airline. (That's also apparently the length of time that you are on the naughty list for getting a mask refusal ban -- until the policy is over).

willcoop Jul 1, 2020 9:13 am


Originally Posted by UA_Flyer (Post 32499307)
The first link does not work for me, but the second link works for me for some reasons.
Anyway, I thought it was a waste of time piece. It was not much of an interview. The only thing substantial comes out of the the article (not from Kirby's mouth) was ice and coffee are now being served.

If this is a first interview of the CEO, then he clearly did not make any impact through this interview piece.. It is a dud!

Yes, when I got the email notifying me of the piece perked with interest but the article didn't really provide anything. Seemed like a filler column and a lost opportunity

ual744777sta Jul 1, 2020 9:16 am

Ice is coming back! Yay!

EWR764 Jul 1, 2020 9:17 am

Worth a read but still a carefully-crafted, CorpComm-approved piece. I find Kirby is much more candid in his presentations to the financial community, where you can actually get a sense of his approach to managing the airline.

CruiserCLE Jul 1, 2020 9:33 am


Originally Posted by ual744777sta (Post 32499338)
Ice is coming back! Yay!

And coffee!! Great news... wondering what the timeframe is.

artvandalay Jul 1, 2020 9:36 am

Glad to read UA is adding 25,000 flights in August. Maybe I won't have to change planes two or three times PDX/TPA after all.

WineCountryUA Jul 1, 2020 10:23 am


Originally Posted by artvandalay (Post 32499404)
Glad to read UA is adding 25,000 flights in August. Maybe I won't have to change planes two or three times PDX/TPA after all.

See details here

uastarflyer Jul 1, 2020 11:24 am

From the article


“You have to judge decisions in the moment when you make them with what you know,”
He may end up being worse than Smisek. And Smisek was the worst.


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