UA has extended the change fee waiver for existing and new tickets to 30 June
#1
Original Poster
Join Date: May 2008
Programs: Marriott Titanium, Hilton Diamond, Hyatt Globalist, AA Plat, UA Silver, Delta Silver
Posts: 453
UA has extended the change fee waiver for existing and new tickets to 30 June
I know it's totally speculation but any thoughts on what are the chances United's travel/change waivers get extended past May 30th?
I'm currently in Vietnam and have a return leg ticket back to the US for mid-July but am not 100% sure it is a good idea for us to visit then. We may want to push back the dates depending on the situation.
I'm currently in Vietnam and have a return leg ticket back to the US for mid-July but am not 100% sure it is a good idea for us to visit then. We may want to push back the dates depending on the situation.
#5
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,501
Another month is likely, I think. Beyond that, maybe not.
TSA has been publishing daily checkpoint data at US airports, and while number do not provide a full exactness of actual travelers, all indication point to a healthy uptick.
https://www.tsa.gov/coronavirus/passenger-throughput
From the low number of 87,534 on April 14 to 318,449 just yesterday (May 21).
In seeing some crew YouTube videos, some airports are no longer ghost towns anymore, and are actually filled with passengers. A lot of promising stuff!
TSA has been publishing daily checkpoint data at US airports, and while number do not provide a full exactness of actual travelers, all indication point to a healthy uptick.
https://www.tsa.gov/coronavirus/passenger-throughput
From the low number of 87,534 on April 14 to 318,449 just yesterday (May 21).
In seeing some crew YouTube videos, some airports are no longer ghost towns anymore, and are actually filled with passengers. A lot of promising stuff!
#7
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Last month the extension posted on the 29th, the 2nd to last day of the month. I would not expect any earlier this month. UA would prefer people to make a decision on an existing reservation to get a better idea of future traffic (and fewer waiting, hoping for grounds for a refund).
#9
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,405
UA, and the other US carriers, will ditch these policies as soon as it's competitive to do so. Given that UA has said that demand seems to be turning a corner, that might well be as soon as the end of this month. They can always reinstate the waivers if it turns out to be necessary.
#10
Join Date: Apr 2005
Location: Ann Arbor Area
Programs: UA Million Miler, BonVoyLifetime Platinum, UA Platinum, President's Club,
Posts: 1,494
I booked a Polaris seat from ORD-EWR--ATH . Then I saw that my Polaris Flight from EWR is “waitlisted.” It also doesn’t offer any other direct from EWR option. In fact, it only offers Lufthansa flights. I’m going to call for options by the 31st, but this is my 3rd time attempting to get the full Polaris experience.
My 1st flight had the bedding & most offering but no lounge or teddy bear, lol, and no Polaris sears. My 2nd flight had no Polaris seat and the EWR lounge not open yet.
So I was truly hoping that this third trip to Greece would offer everything. But the Polaris Lounges are closed, and they’re trying to get me to take Lufthansa. I GET that this virus is forcing changes. I bought my ticket in January because I saw a great deal. Who was to imagine this?
i bought trip insurance but I’m unsure what it covers. We need to make changes by May 31st but my flight isn’t until August. So how am I supposed to know now what they’ll be doing in August? We should be given at least a change/cancel policy that is closer to the departure date.
My 1st flight had the bedding & most offering but no lounge or teddy bear, lol, and no Polaris sears. My 2nd flight had no Polaris seat and the EWR lounge not open yet.
So I was truly hoping that this third trip to Greece would offer everything. But the Polaris Lounges are closed, and they’re trying to get me to take Lufthansa. I GET that this virus is forcing changes. I bought my ticket in January because I saw a great deal. Who was to imagine this?
i bought trip insurance but I’m unsure what it covers. We need to make changes by May 31st but my flight isn’t until August. So how am I supposed to know now what they’ll be doing in August? We should be given at least a change/cancel policy that is closer to the departure date.
#11
Join Date: Dec 2007
Location: SFO
Posts: 4,914
I booked a Polaris seat from ORD-EWR--ATH . Then I saw that my Polaris Flight from EWR is “waitlisted.” It also doesn’t offer any other direct from EWR option. In fact, it only offers Lufthansa flights. I’m going to call for options by the 31st, but this is my 3rd time attempting to get the full Polaris experience.
My 1st flight had the bedding & most offering but no lounge or teddy bear, lol, and no Polaris sears. My 2nd flight had no Polaris seat and the EWR lounge not open yet.
So I was truly hoping that this third trip to Greece would offer everything. But the Polaris Lounges are closed, and they’re trying to get me to take Lufthansa. I GET that this virus is forcing changes. I bought my ticket in January because I saw a great deal. Who was to imagine this?
i bought trip insurance but I’m unsure what it covers. We need to make changes by May 31st but my flight isn’t until August. So how am I supposed to know now what they’ll be doing in August? We should be given at least a change/cancel policy that is closer to the departure date.
My 1st flight had the bedding & most offering but no lounge or teddy bear, lol, and no Polaris sears. My 2nd flight had no Polaris seat and the EWR lounge not open yet.
So I was truly hoping that this third trip to Greece would offer everything. But the Polaris Lounges are closed, and they’re trying to get me to take Lufthansa. I GET that this virus is forcing changes. I bought my ticket in January because I saw a great deal. Who was to imagine this?
i bought trip insurance but I’m unsure what it covers. We need to make changes by May 31st but my flight isn’t until August. So how am I supposed to know now what they’ll be doing in August? We should be given at least a change/cancel policy that is closer to the departure date.
#12
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
I would rate that as very bad information or misunderstanding. The May 31 date (presently) refers to when you cancel the itin or no fee. If not extend and UA can offer a flight alternative that meets their policy, the fees may not be waived (although you can challenger the schedule change to the DoT but that has not yet done a lot of good).
#13
Join Date: Dec 2007
Location: SFO
Posts: 4,914
I would rate that as very bad information or misunderstanding. The May 31 date (presently) refers to when you cancel the itin or no fee. If not extend and UA can offer a flight alternative that meets their policy, the fees may not be waived (although you can challenger the schedule change to the DoT but that has not yet done a lot of good).
#14
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Best to read the notices yourself -- https://www.united.com/ual/en/US/fly...l/notices.html and find the one that apply to your case. There are multiple waivers and easy to "blend" the T&Cs and get a bad answer.
as far as I know that means nothing and at some point, the UA system will auto-accept the change,
#15
Join Date: Dec 2007
Location: SFO
Posts: 4,914
If done by 31 May (if not extended) for pre-3 March tickets or if the flight was originally booked 3 March 2020 or later.
Best to read the notices yourself -- https://www.united.com/ual/en/US/fly...l/notices.html
as far as I know that means nothing and at some point, the UA system will auto-accept the change,
Best to read the notices yourself -- https://www.united.com/ual/en/US/fly...l/notices.html
as far as I know that means nothing and at some point, the UA system will auto-accept the change,
situations while I actually have a flight that is cancelled on my reservation. I would think that overrides the May 31 deadline, or at least that was what I was told.